I recently hired Fuse HVAC to replace my old A/C unit, and I couldn't be happier with the results…read more From start to finish, the technician assigned to my project, Konstantin, was a true professional. If you meet him, you'll probably notice that English isn't his first language, but don't let that discourage you. He understood and accomplished EVERYTHING I asked of him, he clearly knows his craft inside and out, and he brought a level of care and precision to the job that's rare to find.
Konstantin also showed up on time every day, and Fuse was extremely responsive via Yelp with responding to several questions and concerns I had along the way. I'm a difficult customer to please -- I have very high standards when it comes to work being done in my home, and I'm extremely particular about the details. Most companies end up showing visible frustration with my level of involvement and scrutiny, but not Konstantin. Throughout the entire process, he remained polite, friendly, patient, and accommodating.
My old A/C system wasn't keeping my home cool enough on the hottest days, and I had significant temperature differences between rooms. After researching extensively, I decided I wanted a 3-ton Bosch inverter-driven package unit installed on my roof, which requires very specialized installation techniques to ensure maximum energy efficiency. I did a ton of research and geeked out about this before hiring anyone so I could identify which technician was the most knowledgeable.
Konstantin definitely knew what he was doing. I chose to hire Fuse because it was clear to me that Konstantin wasn't cutting any corners. During his first visit, he began performing a full Manual J load calculation and a Manual D duct design to ensure the system and ductwork were properly sized for my home. He also told me that he would perform airflow testing at every register to confirm that airflow was balanced and consistent throughout the house. This overall attention to detail was something I didn't see from other contractors I spoke to.
During the initial assessment, Konstantin also found duct leaks and showed a video of the issue, proving that the issue was real. I knew my ducts were dirty after having tile removed recently, so I requested a full duct replacement instead of just sealing the leaks, and he handled the job thoroughly.
As part of the system, I also had an Ecobee thermostat installed with remote temperature sensors in every room. Thanks to Konstantin's precise installation, every room in my house now stays at the same temperature, or within 1 degree, regardless of whether doors are open or closed, or what time of day it is.
I had stressed repeatedly how important airtight ducts were to me for energy efficiency, and Konstantin delivered. In fact, the duct sealing was so effective that I occasionally have to bring fresh air into the house manually. Otherwise, the CO2 levels rise and the thermostat lets me know we've literally breathed up all the fresh air, LOL.
All in all, this job exceeded my high expectations on every front. The work done was meticulous, well-informed, and executed with care. The installation also passed city inspection without a hitch. I highly recommend hiring them!
