poor rating please do not take your bmw there for Kevin to fix . my bmw…read more was there ten days in the shop and paid 3797.82 to stop coolant leak . nothing was corrected . my bmw still leaking. I have to still pay out the same amount to get half job done . please go to BMW with new models . maybe old models 2010 can be fix. my car operates from a computer . I got another diagnosis With honest service today .i have to spend money on a lot of coolant to drive some days until my repair is resolved , I lost 3797.82 .

Great Service center at a reasonable rate. They accommodate their customers well. Very upfront and…read morewill search for the parts needed to repair your vehicle.

I was informed that I needed a starter, but come to find out it was only the battery. The service…read morerequested was for diagnostic of my vehicle. The quality of service was great and he is very knowledgeable. Very trustworthy! The fee for service was also affordable. Recommendation approved!

Not a reliable mechanic at all, ignored all calls and text and refused work on vehicle.read more

Have used Ken Holton Import for years and their work is superb…read more They are one of the rare places that will tell you what you 'do not need...when you ask about other shops quoting 'needed repairs.' Obtaining parts for vintage MB models can take weeks. Whenever possible after initial evaluation, they order the needed parts and call me and I take the vehicle in for replacements/service.

They kept my car for almost two weeks. I would call periodically to see if they had started, as…read morethey were awaiting a machine/freon. I needed evaporator core/blend door replacement, which was around $3,700. I was fine with price. However, I give it a few more days because April advised that the system from which they order parts had been hacked!! On day three, following the hack, I called to check status, and April stated "oh, I intended to call you yesterday, because you are going to need a drier, which is an additional $1,400.00." She went on to say, "because the drier would be exposed to the sun for a period of time, it has to be replaced or it will void your warranty on the evap core/blend door." Of course, that was lie according to Herring Gear!!!! To top it off, when I went to pick up my car, April "tried" to charge me $294, after telling me the diagnostics fee was $150. I asked to speak with a manager, and then the price dropped to $187. I will never recommend them for any big job, because it seems as if they are not equipped, unless, of course, they just didn't want to do the job!!! They may need to consider hiring a more professional secretary! I don't trust April.

Mr. Walker has worked on my car for over 20 years and he still does a great job at a great price…read more He saved me over $700.00 for a break job that I had gotten from another automotive repair shop.

Work was done in a very timely manner at fair price. I saved myself $300 just by having my car…read morefixed there.

Reasonably priced, family owned business who gives honest opinions and you can tell they care about…read moreyou and your vehicle.

When I refused to pay for a part that they damaged and had to replace when fixing my vehicle the…read moreowner became angry and told me that I would not get a warranty on any of their work. Who does that? He lost me as a future customer.

This shop was recommended to me by my brother who thought they would be good people to do…read morebusiness with. I'll be sure to tell him not to do that again. Turns out to be a big mistake for me. They took my car in and kept it a day and half just to check my a/c. They claimed to have all these issues with a machine. The tech told me he charged it with Freon, but evidently not. He was very rude and condescending. Today I still have no air and I will never recommend or visit this place again. Hard to find good honest help these days.

"Prompt arrival, clear communication, and careful handling of my vehicle. Outstanding experience."…read more"Not just a tow--genuine kindness and professionalism. I'd trust them again anytime."

This shop is excellent in my opinion. They diagnosed and repaired my 89 Mercedes with transparancy…read moreand candor. Repairing older cars is often difficult and doesnt happen in a straight line. They were willing to look for the problem instead of throwing parts at it and hope that it was repaired. Their prices are fair and Connor and Ed are responsive and quite knowledgable. I recommend them highly.

Not only tried to charge me for a part that was supposed to be repaired last time, but treated me…read morewith zero respect when I brought it up. Seems like they care more about money than quality service.

Great service. The part looks better than I expected. I had to have the part shipped. They built…read morethe most amazing crate to ship the fender in. Can't say enough I have ever had better service. Thank you!!

I have to say this place ROCKS.. I oirdered a bunch of porsche parts from them and they helped me…read morewith the shippin ( 2 crates) and the shipping was super fast.. Everything came as described and more... Would buy from them again.. Highly recommend this place.. Thanks again Guys Adam G.