Great service from start to finish. Brett, Matt, and Justin…read morewere my main contacts. Justin performed a perfect install of my new stainless steel chimney chase (cover) on 6/3/2026. This company uses the best materials and employs the most polite and competent techs in this business. I would highly recommend hiring them! Larry Springs

Chimney USA was fantastic! They were quick to respond. Everyone that came out was friendly and…read moreprofessional. The work was done well and on time. I only wish I could hire them to do all the work I need done on the house!

i requested a fireplace cleaning. I have a ventless gas fireplace. Upon arriving he kept sending…read morehis assistant out to the truck for tools he needed(not prepseed). Seconding was told when i scheduled the appointment they would inspect for issues, if any, and make us aware. The only thing he made us aware of is was the gasket was wearing around the glass. So, what was bad on the inside wasn't told to us until after he cleaned it and was pulling off to leave. We turned the fireplace on and we were getting the same smell as before we got it cleaned. We stopped them and asked them to come back in. That is when we're told and shown the damage inside the fireplace. It was rusted, stuff was peeling off the metal and the smell was worse than before. He turned it off and the pilot and told us not to use it. So bottom is we were charged $229 for something we couldn't use and we weren't told of the damage after the fact. i will be calling this office on Monday to complain about this. I said nothing to the tech. I even asked to get an estimate for a new one just to see if he would mention what took place with this one. Charging me for something he knew was bad, not speaking out until after the fact. Possibly putting our health At risk for not telling us up front about the damages to it. I want to speak to the owner of the company about this!

Good local business- Great service, honest reliable and friendly. Will be using again!read more

We had All Pro in to see if our gas fireplace was working. They came in, gave it a good cleaning…read moreand got it running. Charged less than the quote and gave us some great advice for a replacement, which we will definitely get from them.

Very knowledgeable, reliable and customer oriented. Product…read moredelivered and installed as promised and they are very responsive to inquiries with answers provided in a timely fashion. I highly recommend!!

Josh at Hampton Roads Safety was great. Communication is very clear timely, & fast. Arrived early…read morewhen possible but on time. He cleaned, & repaired the dryer vent. He inspected the fireplace for safety and made repairs. Inspected all smoke detectors. And provided before and after photos. Highly recommend. Great prices and service. Will definitely be back.

Josh was very quick to respond to our initial inquiry, has very reasonable prices for chimney…read morecleaning, and was available the very next business day! He was actually a little early too, which was refreshing when so often these types of things end up happening later than you expect. Josh was always very friendly and patient as he explained everything he was doing when asked.

Professional, polite, accommodating, and very patient. Tenant texted me late Friday and Ashby was…read moreable to fit me in the next day according to tenant's schedule. When he arrived, he had to wait for my tenant to come home. After diagnosing the issue, he texted me the issue, sent me a photo and provided a fair quote. I did not have my phone with me and responded 10 minutes later. He was waiting for my approval. I would have been annoyed, but Ashby remained polite and professional. This is my second time seeking Ashby's help, I am definitely using him again in the future. I highly recommend We Care Healing.

They are dishonest and treat you with disrespect! The owner acts inappropriately! Texting…read moreinappropriate things that don't relate to his business.They tried to fix our AC unit but left all it open and did not put it back together. Then we texted them and they ignored us. Told us we needed a part that didn't even exist for our unit. They actually texted us that they weren't experienced enough to help us. Why have a AC business when you dont know what you are doing? Then after many phone calls and texting, we were sent a message that was inappropriate and rude. They came to put it back together and they acted unprofessional and inappropriate! I don't recommend them. Do yourself a favor and go elsewhere!

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Tried these guys again, and after being treated extremely rudely by the owner over the phone I've…read moredecided I'm done with this business. He accused me of "taking up his time" when I actually canceled the appointment to spare them the extra time to come out! I just wanted to speak over the phone with the technician who was last in our house and ask him some questions directly, but I guess that was an unreasonable request! Unreal. It seems every time they come for some kind of maintenance something goes wrong with our system. The billing is very disorganized and we were over charged, which I had to discover by looking through bank statements. The billing was refunded, but that should never have happened in the first place. Time to move on. Unfortunate.

The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

Great company!! We have used them since we moved to Chesapeake. Always on time and have great…read moretechnicians. Had a problem with our A/C yesterday and it was HOT! Bailey came out right away and fixed it ASAP. If you want a wonderful company that takes time to care about its customers and make sure things are always taken care of - then this is your company! Thanks so much again!!!!

We have used this company for several years to maintain our fireplace cleanliness and safety. The…read morecontractor/specialist is always courteous, professional and thorough. He leaves the area better than he found it. I love the fact that I have complete confidence in the safety of our fireplace and there will be no surprises. Thank you Gas Specialty!

I made an appointment more than 6 weeks ago. My appointment was scheduled between the times of…read more12:00 p.m. and 1:00 p.m. The receptionist called me at 11:43 indicating that the technician was already at my home. I arrived at my home at exactly 12:00 p.m. as scheduled and the technician had already left. I wasted 6 weeks of my time. Poor customer service. They lost a good customer.