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    Revamp Exteriors

    3.7 (6 reviews)
    Closed 7:00 am - 6:00 pm

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    1 year ago

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    2 months ago

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    4 months ago

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    11 months ago

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    1 year ago

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    10 months ago

    Very professional team with professional work. Always on time and provided different options and avenues to get the job done.

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    Home Genius Exteriors

    Home Genius Exteriors

    (48 reviews)

    They have done both my siding and replaced my front door. I was very happy with both services…read more They had to replace the lock on my front door because of didnt feel secure with the initial lock. Chance and AJ did an excellent job. I really enjoyed working with Chance, he was very conscientious in the work he did replacing my lock. I felt like my concerns were heard!! Thank you.

    I would strongly recommend never using Home Genius Exteriors (HGE) for a roofing project--or any…read morework on your home. Our experience was beyond frustrating from start to finish. What was promised as a smooth, professional roofing project turned into a prolonged, disorganized, and deeply disappointing ordeal marked by poor communication, repeated delays, and a complete lack of accountability. This was not just an inconvenience--it was an unacceptable experience that has left us extremely dissatisfied. Communication from both the project manager and crew was virtually nonexistent. There were multiple days when no one showed up at all, and other days where productivity appeared minimal at best. We were originally told this would be a one- to two-day project. Instead, it took seven days to complete what should have been a basic roof replacement. That level of inefficiency and lack of coordination is inexcusable. Even more concerning was the condition in which our property was left. Nails were scattered throughout the yard, debris was left behind--including cigarette butts--and there was little to no regard for cleanup or the safety of my family and pets. This created a legitimate safety hazard. At one point, a member of my household stepped on a nail. Fortunately, it did not puncture the skin due to thick footwear, but the situation could have easily resulted in serious injury. That level of negligence is unacceptable. To make matters worse, the roof was not completed as expected, and despite repeated attempts to get answers or support, follow-up from the company has been severely lacking. We were told multiple times that someone from upper management would contact us--yet weeks later, we have heard nothing. Instead, we continue to receive generic emails suggesting they would like to do future work for us, which is both tone-deaf and frustrating given our experience. While some form of compensation was offered, it was nowhere near adequate considering the delays, safety hazards, and overall lack of professionalism we endured. Overall, this experience demonstrated a serious breakdown in communication, project management, and basic respect for a customer's home and safety. I cannot recommend this company under any circumstances.

    Thompson Creek Window Company Chesapeake

    Thompson Creek Window Company Chesapeake

    (24 reviews)

    I found out about Thompson Creek Window Company through a mailer that I received in January 2020…read more I was already in the process of looking to replace the windows at my home since I could feel the cold air coming in from outside during the winter. They were long overdue to be replaced. After contacting them at the number on the flyer, they scheduled an in person appointment to go over the product and pricing. This appointment was at the end of January, before the Covid pandemic began. The factory consultant that came for this visit was Danya Rosales. The beginning of the consultation was fairly standard. She asked about what we were looking to do, what type of budget, etc. The focus would be totally on windows. She would then take initial measurements for the windows in the house. There were only 8 windows. Next, we learned more about their window product. They only have one kind of window, so you don't have to look through all different kinds to choose one. We would watch a short video about the company while she went out to bring in one of their windows. The window that they have was actually a pretty good window, with some security features in it as well. After looking over the window and being able to test it out, it would be time for the sales pitch. There would be talk about comparisons between windows from them and other places. Their windows are manufactured in their own warehouse and comes with a 50 year warranty, even for the screens too. The initial cost that is given is their one year price guarantee, but it will likely not be the lowest price overall. After going back and forth for a while in negotiations and trying to have the best rate possible, I was able to get it for about 35% less than the original quote. They offer financing options through GreenSky. In this process, I never felt pressured to have to purchase anything. In the following week or so, they would bring someone out to the actual measurements since all is custom made at their factory. Fast forward to the end of February. On the last week of February, it was time for the window replacement to take place. The project manager, as well as the ones doing the window replacement arrived around 8 am as expected. The installers really well with having ground coverings and keeping things clean inside the house when taking out the old windows and putting in the new ones. I think one of the installers was new to doing windows just based on what I observed. In general, they did a pretty good job with the windows. They went overboard though with the caulk. They finished the project around 3 pm that afternoon. After everything was done, we did look back over everything over the following few days. The biggest thing was the sloppy job with overuse of caulk. I did let the company know. They would send another team out in April to fix the issues. The only after issue that I had after the the initial work was done had to do with payment. I originally pre-qualified for the GreenSky credit, but I ended up going another route with a zero interest offer. However, that same day, even after talking with the project coordinator, Amanda Esteme, they charged the GreenSky account. This was not Amanda's fault. With having some issues still left to resolve at the time, she said don't worry about payment until that part is done. However, their finance department held the GreenSky account hostage with the payment until they were paid in an alternate way. I had to do a formal dispute with GreenSky as well due to this. I feel like in this scenario, the finance department didn't care about me as a customer; all they wanted was the money regardless. They made me feel like I was trying to stiff them on the payment, which was not the case at all. It did get all sorted out in the end, but it almost lost my ability for the zero interest offer I had elsewhere because of putting the charge on the GreenSky account. The overall experience with Thompson Creek was great. The windows are still working well today and haven't had any issues to contend with them. The finance department issue is the only reason they didn't get a full 5 stars. I would still recommend checking them out if you are in the market for windows.

    I have two jobs quoted and 2 done . one was a garage roof and the other was 2 doors installed. the…read moredoor installation was excellent. the roof was a disaster. the roof was installed without drip edge flashing which was not correct . the drip edge protects the edge of the roof from water damage. I called the company three times as the roof was being install with no action taken. I spoke to 3 different rep. nothing Do not pay them more than half the amount so you can at make the do their job

    Mr Rogers Windows and Doors

    Mr Rogers Windows and Doors

    (5 reviews)

    Tommy and James came to my home today to replace two windows. They were both extremely…read moreprofessional, when they first entered my home they both donned booties without being asked. They went back and forth to their truck several time and each time they removed the booties at my door then put them back in when they re-entered, I very much appreciated them doing this as I do not wear outside shoes in my home. They were both very polite and answered all questions asked. After installation was complete I was provided with a tutorial to ensure I understood the window's full operating mechanisms. I am very happy with the windows as well as the over all customer service. I would be remiss if I did not mention that the sale person was also pleasant to work with and offered to remove his shoes upon entering, I believe his name was Jeff.

    After signing a contract with Mr. Rogers Windows, my husband and I found ourselves in an…read moreunimaginable situation. Before they even took official measurements, we discovered major electrical issues in our home that were so dangerous they nearly caused a house fire at 2 a.m. on a Sunday night -- June 30th. Because of this, we have no choice but to sell our home for the safety of our family. Our house has turned out to have multiple hidden dangers -- bad plumbing, a failing roof, poor doors and windows, and now electrical work that was not up to code. My husband is an active duty military member, and we trusted Mr. Rogers Windows because they claim to be a "military-friendly" company. But when we explained our urgent situation and asked to cancel or at least transfer our contract to our new home -- something that should be reasonable since they haven't done official measurements or ordered parts -- they outright refused. Instead, they told us we'd still be forced to pay the entire $28,000 balance before we can sell our home. We are doing the right thing by making sure the house is up to code for the next family, because no one deserves to feel unsafe in their own home. All we asked was for a little understanding and flexibility from this company that claims to "support" the military. We are heartbroken and feel completely abandoned by Mr. Rogers Windows. They have shown no compassion, no willingness to help, and absolutely no loyalty to the military families they say they support. I do not recommend this company to anyone -- especially military families who expect honesty and understanding during hard times. We just wanted someone to care enough to do the right thing, and they chose not to.

    WT Anderson Roofing & Siding

    WT Anderson Roofing & Siding

    (37 reviews)

    TL;DR: Actual Roofers themselves did a fine job, the price and scope of work left alot to be…read moredesired compared to other roofers. They redid my roof. Sadly, i didn't research as much as I maybe shouldve. They bid about $3000 higher than 2 other quotes i had recieved (one of which was also a GAF certified roofer offering the same certifications) . After i signed, then they would not price match for some lame reason or even consider lowering the cost or including doing drip edge flashing which the other company offered to do at the lower price. Come to find out as well, they did not recommend it, or consider installing drip edge flashing when i didn't have any at all on the roof which i wasnt aware of. When the roof was off i could definitely see some fascia rotting adn damage, so i get to do that myself now instead of when its easiest to do with the roof off.... The actual roof itself seems to have been done well, which for the price it better have been. but I can't help but feel i overpayed and was underdelivered...

    This was a great company to work with. From Tom who gave an estimate for repair to the office staff…read morewho kept me informed about appointments or a delay and the workers who were efficient, neat and on time, I would recommend them wholeheartedly. We will definitely contact them when it is time for a new roof. They did our new roof in August and did a great job. It was done in one day and the workers stayed until it was done. We are very happy with the quality and will definitely use them again in future when we are ready for siding.

    Revamp Exteriors - vinylsiding - Updated September 2026

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