I was calling around to various dermatologists in the Miami area trying to find a doctor that could look at a suspicious spot on my back; and it's so tough to find a good dermatologist in Miami. I called inquiring for an appointment and the lady I spoke with at their office was very short on the phone and rude and said they were taking appointments for new clients, but there was a four week wait, and I needed to fill out some form and provide my credit card to secure the appointment. Their policy sounded a little strange (along with the wait time) as I have been to other dermatologists in the Miami area who didn't have that long of a wait time and I've never needed to provide a credit card to secure the appointment. I told the employee that I needed to think about it and she said ok and just hung up on me. I thought the whole exchange was very rude and degrading. To compare, I called another dermatologist office in Hollywood and was treated with respect, booked an appointment on a Saturday two weeks out, and was treated like royalty when I got into the office. I'm glad I found another dermatologist office that treats customers better. read more

Wonderful experience. I was having trouble getting an appointment with a dermatologist, and her office got me in quite quickly. Dr. Donna Martin is pleasant, efficient, professional. She spotted something that "I'm pretty sure is basil cell," and indeed that's what the biopsy showed. Got it removed with Mohs surgery. Office staff nice, efficient. Very little wait time. Highly recommend. read more

I got my beard colored by my barber which I've done numerous times before with no problems. On this occasion things went south by me having an allergic reaction to the dye. Woke up the next morning and my beard itched to no end, swelling, redness and intense burning. I tried to get some relief from some OTC products but they didn't do the job at all. So I decided to check yelp for a good Dermatologist in my area based off of reviews and an office that could see me the same day. Dr. Bilu-Martin's office scheduled an appointment for me to be seen at 1pm whereas other offices tried to fit me in the following day or later in the week. When I arrived at her office I was seen in less than 10 minutes, where she immediately assessed that I was experiencing an allergic reaction to (PPD) in the color dye. She prescribed the appropriate medication that would clear up the allergic reaction and get my face back to normal. I felt relief the next day and my face was completely healed in about 6 days, Thank You Dr. Martin. If you're ever in need of a Dermatologist that can see you the same day and make you feel like she cares about your well being, I'd recommend that you schedule your appointment to see Dr. Bilu-Martin. Very clean office and professional staff that was very polite and welcoming. read more

Mixed review for Dr. Martin. My family and I all used to go to see Dr. Martin and she's a competent doctor--once you are in her office. Having said that, her services are extremely overpriced even as compared to other highly regarded (as well as cosmetic) derms in the area, and I really see no reason for these prices sometimes 2X over market price. Second, she is not very responsive unless you're a very regular client. Third, her staff can be less than friendly. For this reason, we choose to see other doctors. read more

Dr. Martin has been my dermatologist for about 8 years and she is amazing! She is an artist when it comes to cosmetic procedures and I always have amazing results. She is also a great medical doctor and found melanoma on my ankle that looked like a small freckle and I had mohs surgery before it could spread. She has also treated my teenage children successfully for acne and other skin conditions. Her office staff are very professional and friendly and her aesthetician gives the best facials and treatments. read more

I switched from a different dermatology practice to Premier Dermatology, MD in Aventura around 6 months ago, and I am so glad that I did. Dr. Bilu Martin and her colleagues are always so professional, kind and compassionate. They make things very easy to understand and lay out my options as though I was a family member for whom they have the utmost of care. The staff is very friendly, making appointments is a breeze, paperwork is minimal and there is no beurarcacy to deal with. My MA was so good that I thought she was a medical doctor! She made sure I had eaten, brought me a snack and a water and made me feel totally at ease. I had a short procedure yesterday and am still amazed at how pain and stress free the experience was. The Doctor and her MA are truly medical professionals from a bygone era where treating the patient's medical need was the top priority. I am super grateful to have been referred to the Premier Dermatology, MD practice, I am their patient for life. read more

Super professional. Needed to see someone urgent for my little one. They were very helpful and saw us right away. Amazing staff and dr. Thank you! read more

I have been a patient of Dr. Martin's for several years. She is amazing! She is very professional, knowledgeable, patient and SMART! My whole family goes to her, my parents and my young daughters. From wart removal, impetigo, rashes to Botox and the cosmetic skincare she is simply the best. I highly recommend her, the office is convenient, clean, short wait times and very competent staff. She also runs great specials on facials and other beauty treatments that are wonderful to take advantage of. Look no further, Dr. Martin is the best dermatologist around! read more

My primary physician referred me to Dr Bilu Martin several years ago after I moved to South Florida from Colorado. I am a man, already in my 60's, and I started finding things on my skin so made an appointment. The entire experience was professional, from the reception to the assistant who prepared me for the doctor and to the examination itself. Dr Bilu Martin is very thorough and takes her time. The removal of a few things was painless and clear information was given before I left re follow up care. I had postponed my follow up for March due to Covid-19 and went recently. The office was immaculate and clean and all Covid-19 safely protocols in full force. I feel very fortunate to have found this office and all the staff especially Dr Bilu Martin herself. Neil Ostroff / Aventura FL read more

I was very disappointed with my appointment because I have never seen a more expensive copay ($60) and on top of that I did not receive half as much time as I would have liked with the doctor. If I am paying an absurd amount of money then the staff and doctor should be much more friendly. They also push their products which are overpriced. If you want you want to be rushed and feeling robbed then go here. read more

My primary physician referred me to Dr Bilu Martin several years ago after I moved to South Florida from Colorado. I am a man, already in my 60's, and I started finding things on my skin so made an appointment. The entire experience was professional, from the reception to the assistant who prepared me for the doctor and to the examination itself. Dr Bilu Martin is very thorough and takes her time. The removal of a few things was painless and clear information was given before I left re follow up care. I had postponed my follow up for March due to Covid-19 and went yesterday. The office was immaculate and clean and all Covid-19 safely protocols in full force. I feel very fortunate to have found this office and all the staff especially Dr Bilu Martin herself. Neil O in Aventura read more

Very clean and professional. Dr. Bilu-Martin is so sweet and ready to answer all questions. I would recommend to anyone :) I had a small mole on the side of my nose. She was able to quickly remove it in less than 5 mins it was gone. She made everything comfortable and smooth sailing. read more

I feel unfortunate for having believed that I would receive an empathetic treatment by the doctor at this clinic. We have reached a new era. One in which the patient receives an "omakase" like diagnosis. The patient partially presents the symptoms and the doctor without FULLY listening to the parient's symptoms and/or ailments, goes on to make a prescription from the cookie cutter options. read more

Took my son to have a wart removed. A friend referred me to her. I was impressed that we were seen at the exact time of our appointment, no wait. The office staff and Dr Martin were very friendly, helpful and professional. We were in and out in 10 minutes, my kind of practice! read more

Dr. Martin is such a great find! Her office staff is super friendly, and it is very easy to make an appointment. Her office is easy to get to, clean, and modern. Within 5 minutes of arriving to the office, Adriana brought me back to a room to start going through my health concerns, and Dr. Martin came in shortly after. Dr Martin listened patiently, and was very calm. Meaning, I did not feel rushed, and it was very refreshing to have a doctor who cared. I had two bumps under my skin on my arm that concerned me. She offered to remove them right there, which was quick and painless. I was out of there within 30 minutes of the time I got there! Within three days, the office called to tell me the results (they were negative). If you are looking for a great dermatologist who cares for her patients, is extremely professional, and is super nice, go see Dr. Martin! I am happy that I have finally found a great dermatologist, and I am sure if you see her, she will be your new dermatologist too! read more

My wife and I have been patients of Dr. Bilu Martin for years. She is very kind and extremely knowledgable. Dr. Bilu Martin and her staff always treat us with amazing care. She once removed a piece of glass from my foot on extremely short notice, and as always, was careful not to cause me any pain. Moreover, she is very well-known and well-respected in our community not only for being a prominent doctor and business owner, but in her community involvement as well. We have recommended her to our friends. She is the BEST!!! A+++++!!! read more

Dr. Bilu-Martin is the best! I have a history of skin cancer and she is the only dermatologist that gives me a full body exam that includes checking my scalp, in-between my toes, the bottom of my feet, etc. That is a true full body exam. She always make sure that I am comfortable and informed. If you are looking for a dermatologist in the South Florida area she is the one. I have sent several friends to her and everyone adores her and her office! read more

Very nice clinic in Aventura. Doctor is very sweet and professional. Also Adriana and Joanna are super nice and explain everything you need. I will go back for check ups. read more

Very professional. Clean and modern office. Staff sweet and helpful. Dr so helpful and smart.

Made an appointment and went in to see the Dr., explained my issue and took a biopsy to make sure all was well. A week later I still hadn't received any communications regarding my results, called and they told me that they didn't have the results yet. Ten minutes later I received a call that they had my results in...why haven't they called me??, because her assistants don't care about the patients. She told me that it "could be" either this or that and prescribed some cream that I needed to go pick up from the pharmacy. The Dr. assured me that if the cream didn't work she would prescribe something else, while knowing that I was going out of the country for the entire summer so I wouldn't be able to get anything else. Now 2 months later, I still have the same problem and have a relatitive back at home and her assistant Adriana is a HORRIBLE assistant. We called 5 days ago to let Dr. Martin know whats going on and that I need something to take care of this problem (as discussed when at her office) and we never heard from her. Called again the following day and never heard back again. Called again on day 4 and never heard back, so today (day 5) it was time to get loud! She very rudely said she called back yesterday but how if you don't have the number?? She claims its been too long and that she won't prescribe anything unless I come back in to the office. Well that can't happen since I'm out of the country!! She is the rudest person I have ever had to deal with! When I get back into town, I will be calling to speak to Dr. Martin but I will NEVER go back again. If the Dr. says 1 thing knowing the situation and the nasty assistant days something else , I believe what the Dr. says, goes! She probably didn't even speak to the Dr. about my situation. What a HORRIBLE human! Sorry, Dr. Martin but because of your assistant, this review is being written. read more

My husband and I have just started to go to Dr. Martin and we are so glad to have found her. She is an exceptional doctor. Not only is she extremely knowledgeable, she also has an excellent bed side manner. Her staff is very friendly as well. Also, every time we have scheduled a visit with her we have been seen right on time. I would highly recommend her to anyone who is looking for an outstanding dermatologist. read more

The first time i went to this office i had a great experience. The doctor was professional and seemed very knowledgeable. I recently scheduled an IPL treatment that required a $100 deposit. I assumed the deposit was required in the event of a no show, however I didn't get any type of policy e-mailed to me, nor did the receptionist inform me of any type of cancellation policy. The night before my appointment my babysitter called to let me know she was feeling ill, obviously with Covid I was not going to have her come into my home and watch my child. I called the office first thing 9am to reschedule my 3:00 appointment and the receptionist informed me that they would need an additional deposit and that my initial deposit would NOT go toward my treatment. I am a healthcare provider and understand how frustrating no shows and cancellations can be, however I did inform them of my need to reschedule 6 hours prior to my appointment. When I asked to speak to a manager the receptionist informed me that there was no manager or anyone else I could speak with. I understand how valuable a physician's time is but It is a shame that this is the way things are handled, especially during a pandemic. I will not be rescheduling my appointment. read more

I had an urgent issue on a recent vacation, and I was able to get in for the second time on a same day appointment with Dr. Bilu Martin. First off, her office is gorgeous! Clean, tidy, and well decorated. I felt very comfortable there. Dr. Bilu Martin addressed my concern and put me at ease. I felt so much better after leaving and was able to continue my vacation! read more

Dr. Bilu Martin is an expert in her field. Not only is she extremely knowledgeable, qualified, and honest, she has the kindest bedside manner. Making an appointment and parking is super easy and convenient, and I have never had to wait more than 10 minutes to be seen. With each appointment, she takes her time, explains everything thoroughly, answers all questions, and never rushes. You can tell she has a strong passion for medicine, and truly cares for her patients. Dr. Bilu Martin is hands down the best dermatologist, cosmetic and medically. I would not trust my skin with anyone else. read more

Dr. Martin is simply an amazing dermatologist! She is kind to her patients and is someone I would trust my skin with. If you take a look at her credentials, you will be blown away! read more

I've visited numerous dermatologists around Miami for various reasons over the years, but no one since consulting with Dr. Bilu-Martin. She takes her time with you, listens carefully, offers viable solutions to your issues, and actually follows up once you've left your appointment, checking in to see how things are going with your treatment over the next several days. She is also gentle and kind, which in the medical industry in Miami counts for a lot. read more

Dr donna bilu is money hunger doctor.she'll give u false treatment and expensive one.unprofessional,inexperienced and has fake manners...she'll try to sell u whatever.she is not an honest doctor!!! Be aware.if u going to see her for a skin problems go ask for a second opinion before u do whatever she told u to do...for filler injections dont even try with her..she's inexperienced and clueless . read more

Would recommend Premier Dermatology to friends and family. Took care of concern and will be back for follow up visit,

Dr. Bilu-Martin is an exceptional dermatologist. I have been her patient for years and trust her with all of my skincare needs. She is knowledgeable, thorough, and extremely compassionate. Her office staff is warm and welcoming, too. I would recommend Dr. Bilu-Martin to anyone in need of a great dermatologist! read more

Dr. Bilu-Martin is exactly the kind of physician you want to recommend to your closest friends and family. If you are looking for a passionate, brilliant, experienced, meticulous, ethical, and compassionate dermatologist you can stop your search and make an appointment with Dr. Bilu-Martin. I have been a patient of Dr. Bilu-Martin's for over 5 years, and have needed her help for a variety of skin issues. In an emergency she always finds time to see me and makes an accurate diagnosis and effective treatment plan. She is my hero because after recommending Dr. Bilu-Martin to my mother-in-law for a cosmetic procedure she gave her a routine, thorough skin examination and discovered a small mole in the early stage of melanoma that had been undetected by her previous dermatologist. My husband is also her patient and has had basal cell carcinoma skin cancer. She is vigilant about reminding him to come in for regular check-ups and I l wholeheartedly trust her careful examinations will find anything suspicious. I have sought her help with cosmetic procedures including fillers, Botox, and an IPL laser. Dr. Bilu-Martin is what I describe as an gifted artist. I trust her to use use the perfect amount of enhancers to make me look like a better, younger version of myself without looking unnatural. Dr. Bilu-Martin recommended I do an IPL laser to correct dark spots and melasma and I am absolutely thrilled with the results. Every single time I have been to Dr. Bilu-Martin's office she personally calls me to check up on my recovery. She makes herself accessible and available to answer questions and concerns. I have also brought my young children in for treatment of skin rashes and have consulted her on removing a mole on my 8 year old. I trust her recommendation to have the mole removed and am confident her patient, warm, and natural bedside manner will put us both at ease. Dr. Bilu-Martin is constantly learning the latest research and innovations in dermatology and invites her patients to read her educational blog. She has inspired me to take better care of my skin. Even though I walked in her practice 5 years younger, my skin has never looked healthier and younger! read more