Unscruplous business practice. They did a cone beam x ray that I paid for out of pocket that was…read morecompletely unnecessary. Then billed my insurance for an extended specialized exam that was not authorized and is charging me the difference. They will up charge when they find out you aren't a candidate for their treatments to get their money. I would not recommend them.

Refused to treat for an emergency root canal that was needed because I could not pay almost $1500…read moreup front despite having dental insurance. Canceled my appointment without consent when I was trying to get the funds scrambled together to pay stating that I could just have my tooth extracted at the ER instead. I have a weakened immune system and am on a medication that causes risk of infection. The failure for them to perform the procedure and cancel last minute is putting my health and safety at further risk. They care more about lining their pockets with cash than their patient's safety and well being.

Dr. Irelan and his staff are the best. Root canal was perfect and later, advice involving sore gums…read moreresolved the issue. 3 other dentists failed to recognize the cause. The decor at this new location is beautiful. All the latest dental equipment is available here.

I just had a second procedure with them and I would never consider going anywhere else. This time I…read moredidn't even bother with a referral from my regular dentist. I just called their office and was able to get scheduled in promptly.

I picked Franklin Dental care as my new dentist reading reviews and so glad I did. Dr Fox and…read moretechs I have so far met are extremely awesome. Looking forward to going there anytime!

The billing department is run by crooks. They did a simple bridge replacement for me, the dental…read moreinsurnace paid all contracted charges (over thousands of dollars), and we have met their billings staff in person and had the insurance company on the phone to verify the patient's liabilty is only $25, and we have sent them the EOB showing that, despite all those, they continue to bill us in excess of $2500, and will not respond our calls and letters to resolve this issue. Who runs a business like this? When you knowingly sent a false bill in the mail, it is mail fraud, simple as that.

I was recommended to Dr Hicks for a root canal procedure (my first)…read more Like most patients - I was a little anxious about what to expect. Dr Hicks and his awesome team were courteous and professional throughout the process and my successful recovery has been as they described. Their experience and compassion were evident and I have no issue whatsoever highly recommending this practice!!

I underwent an X-ray; however, my insurance did not cover the expense. The reason for this is that…read moremy dentist had conducted an X-ray three weeks prior to my root canal procedure. I have communicated with the office regarding this issue, informing them that my benefits coordinator will not authorize payment for the same procedure twice, resulting in a total expense of $800. Unnecessary. Insurance did not pay.

Didn't care for him. His assistant put something on my tooth and it was painful. I was in shockread more

I am a VERY nervous patient when it comes to going to the dentist! I always have at least gas…read morebefore any kind of dental work if its something more extensive I get sedated. Needless to say I had to have a root canal and made an appointment and got in with Dr Sheats Sr. Everyone from the receptionist to the assistant was very professional, calming to me and very very pleasant. When Dr Sheats Sr came in to take a look and to explain what would have to be done, he was very thorough and we got started right away. NOT ONLY did I not get gas but it was almost painless..... I had to come back for a second visit to finish it up and this experience was even better the second time around! Both appointments I was taken back on time if not a few minutes early and both appointments were actually very timely. I would HIGHLY RECOMMEND Dr Sheats Sr and his practice.

Middle TN Dentistry is not a practice that can be recommended. The inconsistent and incorrect…read morebilling practices are the worst I've seen in any medical practice ever. And no one wants to feel pressured into treatments that are unwanted. In 2024, I received a cleaning, x-rays, & a gum treatment (that I don't believe was needed). The practice's statement showed insurance overpaid on the work done yet I received a text showing a balance due. An employee reviewed my account & said the insurance overpaid & nothing was due; she also could not explain a $217 charge the practice posted to my account 3 months after the appointment. No copays were applied for any treatment. In 2025, I wanted only a cleaning & the practice refused to proceed without forcing x-rays on me; they provided the cost & insurance coverage for the 2 items with no copays discussed. Months later, a text arrived with a balance due. Again, the practice had been overpaid by insurance for the work done & yet applied a charge to the account months after the appointment. Billing claims it was for a copay & that they should have applied 2 copays for preventative work; & for 1 treatment the staff forced on me! Same work & same insurance coverage as 2024 yet now they want to apply copays. Client well-being is the least of Middle TN Dentistry's concerns; it's all about the money they can get from insurance and clients.

When I checked in for my appointment I told the receptionist I had appointment. she was rude not…read morefriendly at all very cold attitude not even a smile or how was my day Zero personality My hygienist pretty much had the same attitude not very friendly she had a long face without a smile what happened to excellent customer service !!! Not at this dental office ! I would NOT-recommend this office

Dr. Cowan and his staff are always very personable and professional. Dr. Cowan is a true craftsman…read moreas well as dentist. Always a great experience.

Our family has been using Campbell Station Dentistry for 14 years. We loved Dr. Newberry, but have…read morebeen thrilled with Dr. Cowan, since he's taken over. The hygienists are thorough, gentle, personable, and truly care about their patients. Our family has been lucky and needed very little in-depth dentistry, but the services we have received have always been professional and excellent. They listen to their patients and treat each one as an individual. We used them for all of our kids exams and treatments, and have been more than pleased. We highly recommend them for adults and children, and will continue to use them for all of our future needs. They treat us more like family than patients.

Our experience with Dr. Crump at M.City Endodontics was like Carol's (who also posted a review) -…read morereally wonderful. He is very honest, nice, and very skilled. My wife was in severe pain and went to her regular dentist who said she needed a Root Canal, and recommended Dr. Crump. We got an appointment with Dr. Crump and his assistant took a 3-D Xray. My wife was in the chair waiting for the Root Canal BUT Dr. Crump reviewed the x-ray and noticed an almost invisible crack in the tooth - he was only able to see it because of the 3-D Xray, because her main dentist had done a regular Xray and didn't see it. Dr. Crump told us that a Root Canal wouldn't solve her problem and that she needed the tooth extracted. --- Think about that - he could have easily gone ahead and done the Root Canal and we would have paid for it, BUT he is honest and did what was best for my wife - he put her first. Also, he is very skilled and professional to notice the crack - you had to look close to see it. We were just charged for the cost of the 3-D Xray and a consultation, so he lost a lot of money - he had already blocked out that time slot for my wife. Even so, he was very polite about it and even gave my wife a prescription for pain medication. Also, his staff was VERY nice, helpful and friendly. I think he's Top 5% and highly recommend him.

I just want to note on here that if anyone ever needs a root canal/is TOLD you "need" a root canal…read moreyou MUST GO TO Dr. Brian Crump in Brentwood - I am speaking as someone who grew up in a Dental Office (Dad oral surgeon/orthodontist and brother is) I was a Dental Hygienist and TAUGHT Dental Hygiene - and THIS man is magnificient! Why? I did not WANT a root canal but I was in SO much pain from biting down on a solid peppercorn...the inflamation exploded each day to the point where I was "If he tells me I need THREE root canals I will DO IT JUST to STOP THIS PAIN!!" GUESS WHAT?? ( I say this as someone who has witnessed unethical dentists multiple times in my life...) he told me I did NOT NEED a root canal! DESPITE both my SELF and the REFERRiNG DENTIST being CONVINCED I DID! So, instead of destroying a root and paying $1,500 it only cost me $177 and 3 meds at the pharmacy. Here - everyone should save this man's name for friends. You can absolutely trust his ethics and skill set! !! Apex Endodontics 1177 Old Hickory Blvd Brentwood 37027 Dr Brian Crump 615-331-4750 Endodontist Dr. Brian Crump grew up in northern Kentucky, south of Cincinnati, OH. After graduating with cum laude honors from college, Dr. Crump moved to Nashville, TN to work in research at Vanderbilt University Medical Center. It was his time in Nashville and his time serving on several international medical/dental mission trips to Brazil, India, and Costa Rica that sparked his interest in dentistry. From there, Dr. Crump attended the University Of Louisville School Of Dentistry, graduating with the Dean's Scholar recognition for academic achievement. While in dental school, Dr. Crump was one of 23 students nationwide to win the National Health Service Scholarship award. He also won the AAE Student Achievement Award for being the top student at ULSD in Endodontics. After dental school, Dr. Crump moved to Columbus, OH to serve as the Dental Director at a non-profit health center for 4 years, providing care to the underserved of central OH. He then went on to earn his post-graduate specialty certificate in Endodontics and Master of Science Degree from The Ohio State University, graduating summa cum laude.

I was referred to Dr. Young by my dentist, Dr. Brown. I was very pleased (and relieved) with the…read moreentire root canal procedure. The need for the procedure was explained in detail, the staff was very professional, and Dr. Young did a great job, by that, I mean I felt little discomfort after the procedure and had a restful night's sleep. A member of Dr. Young's staff did phone me to follow up on how I was feeling, I appreciated that. I can say that I'm not worried about going in for my second root canal in two weeks.