I am writing this review to warn potential patients about my deeply concerning experience with this practice. As a new patient, I came in for a routine annual exam in April 2025. This is a preventative service that should not incur a copay, however I was told I needed to pay one. During the appointment, the doctor repeatedly pressed me to come up with a medical issue, despite my insistence that I was there only for a standard check-up. I mentioned that I hadn't been sleeping well due to a recent family loss, and this was used to apply a diagnosis code for a "sleep disorder," which then justified the copay. This felt like a deliberate attempt to extract money from me for a preventative visit.
After my bloodwork, I was told I had to come in person to review the results, which I have never had to do before for normal labs. I was charged yet another copay just to be told by the doctor that all my results were "normal" and that I could come back in a year.
Fast forward to today, while reviewing my health records, I discovered that my lab results were, in fact, not normal. There were multiple concerning results that should have been brought to my attention and discussed during that in-person visit. This is not only incredibly misleading but a clear case of negligence.
I would strongly advise against using this practice for any services. Their billing practices seem questionable at best, and their failure to communicate critical health information is a serious breach of patient trust. I will never return here. read more
