I am typically not one to write reviews but am incredibly disappointed with my recent experience at…read moreAwaken Med Spa. I am new to the Amarillo area (from Washington) and was looking to find a local Med Spa, mainly for Botox. After doing some research online, I discovered that Awaken Med Spa was close by and had good consumer reviews overall, so I went ahead and booked an appointment. On the day of my appointment I checked in and was brought to a waiting room. Briefly after, I was greeted and led back to a treatment room by Kati, an NP, who is also the owner of the spa. We discussed the treatment plan for Botox injections in the common areas, (forehead, crow's feet and between the brow). Everything seemed to be going fine until she began working on my crow's feet area and nearly injected into my upper cheek. I have had Botox injections a handful of times and I had never had an esthetician make that low of an injection for crow's feet. This was also my first experience of having the esthetician jump right into doing injections without marking the desired injection locations prior. Despite feeling uneasy about it, I trusted that she knew what she was doing with her 12 years of experience, per the Awaken Med Spa webpage. After just 2 days I began to notice dimple-like impressions (as if someone were pinching my cheeks) underneath my eyes in the areas that were injected near my cheeks, if not into my actual cheek muscle. These areas had also begun to pull on the skin under my eyes to cause prominent horizontal skin folds. I called to make a follow up appointment and initially I was told that I need to wait a total of 10-14 days. I called back voicing my concerns and was able to set an appointment for that coming Monday. I felt reassured that I would soon be able to address my legitimate concerns/dissatisfaction, for which I was hopeful there would be a resolution. Monday came and I arrived for my follow up. Once in the treatment room, I showed Kati the depressions under my eyes. At first, she responded as though she had no idea what I was talking about. She even commented "I wish my Botox would look like yours." I expressed my (justified) insecurity and dissatisfaction with the way that the Botox had made my under eyes look and her 'solution' was to just let it wear off in three months. No empathy. No ownership of her miscalculated injections. No additional treatment offered. No discount. No refund. Nothing. I was not happy with that 'solution', so she agreed to put 0.5 units on each side of the dimples which made no difference. I understand that even people who are experts at what they do can sometimes make mistakes. However, I am very displeased with the lack of effort to rectify my warranted concerns. I feel incredibly insecure with the way that I look right as of result of these shoddy Botox injections, especially when I smile. If I could leave zero stars I would. I will not be back.

I called to make an appointment for a massage and was told that they are not taking appointments…read morefor massages.

This clinic is amazing! The staff are all welcoming and kind and genuinely care to help you! I have…read morehad knee pain due to sports and they are the only people who have been able to help me! Highly recommend!

This clinic was happy to take my money over $3000 but when they couldn't find a diagnosis there…read morewasn't any follow up after I didn't reorder my hormones. My levels were very high and was given too high a dose of hormones. I've since seen a specialist at a real doctor's clinic and I was diagnosed immediately with severe GI issues. Nothing to do with what they were treating me for at this clinic at all! Be careful how much money you invest as insurance doesn't cover their services and take advantage of those who are desperately ill looking for any answers.

I travel a lot. California, South Carolina, Texas. Pennsylvania. I have never been so over charged…read morefor Botox and filler. The last place I went to in Texas was $700.00. She was more then double.

After being diagnosed with breast cancer, my integrative oncologist suggested infrared light…read moretherapy for healing. I have been coming to Navii now for several months now and everyone there is just incredible! Every person there is genuinely kind and considerate. The atmosphere is welcoming, relaxing and very peaceful. I highly recommend NaVii.

I only use Raider Rehab. They always are able to get me an appointment immediately, they are Super…read moreProfessional, and Nice. Chace Sarchet has done my last 2 IV's. He is wonderful, I am a really hard stick and he somehow manages to get my vein on the first try. NOT many places can do that. I will continue to use them and recommend them to anyone who needs IV Therapy. I always feel better before they even leave my home. Kym Casey

I was diagnosed with the flu and called Raider Rehab. The team was polite and professional. This…read morewas my first time experiencing IV fluids and barely felt the needle when it went in my arm. I took advantage of the Cold & Flu package and started feeling better the same day! The process was quick and way better than a trip to the ER for fluids. Highly recommend and I try to tell everyone I know about their services.