I had a 10am appointment this morning. This appointment was made many months ago and confirmed multiple times along with updating my insurance. At 8am this morning, I received a call to tell me that I can't be seen today with the nurse practitioner, I will need to see my primary first. Why did they make the appointment with the nurse practitioner many months ago if I needed to see my primary first? UPDATE: I was told that the nurse practitioner and the primary doctor aren't on the same "team". So that is an excuse have have me lose a day's pay? Very disappointed and upset (mentally & physically). I will spend my day off finding another medical practice. read more

Years ago this was a great practice and place for care. In the last 5 years or so it's gone down hill drastically. Clarksville's grown and they've figured out they can screw over long time patients, because there's enough coming in to replace them. Well my family of four will no longer be using their services. I have great insurance, and I'm not an idiot. Which means I can tell when you're charging me $185 for a flu and covid test you're no longer caregivers, you're predators who take advantage of parents with sick children. It's disgusting and will be made public on every platform I can find. read more

Premier Medical Group - Pediatricians Near Me - Clarksville, Tennessee

Did my 14 week ultrasound back in July and put my last name down as some other girls's last name because we had the same first names. Then I asked for continuing to be seen by them just because I had multiple C-sections. They didn't want me to be seen by them and wanted me to go three cities away to be seen by another doctor knowing I don't have the transportation. They stop treating me fairly and we're just rude to me in general. I brought my kids and they made them sit outside of the waiting room and said because kids carry so much germs that they don't want the other mothers to get sick. Our bodies protect ourselves and the babies plus my children weren't sick. They didn't tell me they had a no child policy before scheduling me. I was to stay at home mom and I don't put my kids in daycare. read more

To start with, Dr Patel is a referralist. I'll leave after my yearly physical with several referrals. He even tried to refer me to an eye doctor (I wear glasses so obviously I have an eye Dr) and a dentist. The physical consist of blood pressure check and a few pokes here and there. And the billing department will hound you to no end! I complained to Patel about the billing department and he cancelled my prescriptions. Oh, not to mention the long wait in the waiting room. read more

Went in to get some labs done today, after sitting in the waiting room for over an hour and a half and seeing several people getting served that came in after me I asked what was going on and the woman behind the counter admitted that they skipped over me , I guess I must be far less important then all their other customers. I've been with premier for over 17 years and am really disappointed. read more

Our pcm is truly amazing but when he is not available the lack of empathy, bedside manner, lack of care. Then you try to voice your concerns no one returns your calls, or emails or survey. Not worth the time or copay. We had a medical emergency a couple days prior and followed up. We were prepared with records, and questions and basically paid $35 for a referral for Neurologist. I found my own Neuro not even using the referral. I would get better results laying in traffic then getting care from Pam Lassiter and the managers don't care or someone would have returned my call... read more

Had to cancel my appointment because kids are not allowed in the building they asked my to leave my 2 year old in the car alone they are not even allowed in the waiting room. read more

the absolute worst care and patient service. The phone doesn't get answered which leaves you to schedule online. But then if you book online the office says it's wrong? Every appointment I book online gets canceled but not before the appointment. The day of ,minutes before. Do not go here. read more

I never ever leave feedback regarding any product or service I have received. However, I felt by not offering my experience on the care I received from Dr. J. Korivi, I would be doing a disservice to others within the community. Dr. J. Korivi, a physician with the Premier Medical Group, has been my ongoing primary care provider (PCP) since moving to Clarksville, TN a year ago. Dr. Korivi's professionalism, availability, knowledge, and attention to patient needs are above any other PCP I have experienced in any state I have resided in. She is able to accommodate my hectic work, home, and school schedule and offer me appointments anytime I need medical attention or have a concern, even if it is last minute. She respects her patients schedules and time by never once having them wait in the general waiting area or the patient rooms. She has always stayed on time for every appointment, and even arrives ahead of schedule for most visits, which is something quite rare. Dr. Korivi's caring nature, knowledge, and passion for her profession makes it very easy for patients to share their vulnerabilities, weaknesses, concerns, and fears, while at the same time offering easily understood medical information, suggestions, and resolutions by thoroughly explaining the "whats" but also the "whys", "hows", and "whens". I have never once left feeling confused, worried, apprehensive, or that I was not heard or that my needs were never met. I could not imagine going to any other PCP that would be able to reach her high level of trust, care, and service.She is truly the best within her field. Anyone looking for new primary care, knowing ahead of time that great health services will be provided, should request her. She definitely raises the bar....HIGH! read more

Absolutely nothing human or caring about the experience. It is fully devoid of care and competence. The place is a pill and procedure mill. The Doctors make up and record on the digital record physical exams that they never did. I complained of a back issue with 3 separate doctors. Not a single one even looked at my back but put in the record that they did. Tests were ordered only to be cancelled the day before they were to be done. Reportedly because of their scheduling problems. ??? They were never rescheduled because 30-minute wait time to reschedule them is incompetence and more than I can take. They failed completely to get a prescription sent to Walgreens. They didn't get the basic billing correct. What you will find are poorly dressed, in some cases, unprofessional Doctors who are completely hating their job and can't or won't do their job. Doctors who have to look at their phone for recommendations on a common ailment. on and on and on. Bring in the robots; better than having these half-human Doctors now. read more

Premier and their team of doctors hides their lack of patient care and inability to address medical freedom/ choice behind company wide policies. I have never felt like more of a number or dollar sign than I have here. My advice would be to keep looking for care because although they are the big name in Clarksville and looked to be the only choice, there are other great options if you keep digging. read more

Dr. Tangilag has been my primary care physician for over two years and my dad's PCP for longer. She has always been so pleasant to see for annuals, checkups, sick visits, and follow ups. I usually had to drive my dad, so I saw her more than twice as many times as I needed. She shows a genuine care for our well-being. And, we always felt very confident and comfortable that she knew her stuff. She had appointments available that were convenient for us, but has also made time for us when needed at the last minute. I even piggy-backed on one of my dad's appointments, so that I could see her for myself. Our wait times were not too long and usually short (surprisingly sometimes). Now, about the clinic itself. Today, I did not get to see my primary as she was not working today. Instead I saw one of the nurse practitioners, Ms. Lewis. It was my first time, so when she walked in smiling and in a generally happy mood, it set the tone. I was comfortable with her. She was easy to talk to (and my one-year old seemed to have a lot to say also). It was a quick visit to assess my symptoms. Then, she sent a prescription to my pharmacy which was ready to pick up within an hour. I didn't have a long wait to see her, but had a long wait to check in. Luckily, I received their text reminder to pre-check in online. Opened the text, click the link to a secure site, checked in and paid my copay online before I left to go to the clinic. So convenient! I didn't have to sit in the waiting room to fill out the questions on their tablet nor have to make payment over the counter. It seems to cut down a lot of time waiting before the appointment time. Will I continue going after my primary physician leaves? Yes. I prefer continuity with my doctor, but I am going to have continuity in the same office at the least. So far, I really like all the doctors and nurses that I've seen here! read more

Premier Medical Group - Pediatricians Near Me - Clarksville, Tennessee

Felt inclined to leave a review because this facility has been awesome for my family for the past two years. We moved to Premier Medical Group from Rainbow Kids Clinic, and everything has been fantastic. The front desk attendees are always helpful, friendly and quick, we've never waited longer than 10 minutes for an appointment, and the waiting rooms are spacious and clean. They also have a nursing room in the main waiting room, which was a god-send for me when I had to take my infant in for her well visits. Our son and daughter's pediatrician, Dr. Schultz, is so friendly, helpful and thorough. We've had a lot of issues in the past with pediatricians not really giving our children the time of day; even though I'm sure she sees a ton of patients daily, Dr. Schultz always gives us ample attention. She takes our concerns seriously and has good feedback to provide. read more

This place sucks, you literally wait in the waiting room for an hour after your actual appt time. They never give you any information if you have prescription refills you need. Or tell you if you need an appt sooner than scheduled. Just don't come here. read more

The urgent care is great. However, one of the obgyn's here, Sonia Jackson, is very uncaring, doesn't give a lot of information or attention to about what's going on. Im pregnant and I have a bleeding problem (it looks like a full on period). They didn't want anything to do with me not even a follow up appointment after I went to the ER at Tennova. Sonia said she would see me in 2 months for my next appointment!! The ER didn't find anything and said this happens to alot of pregnant women and left it at that. A few days later i was bleeding clots the size of my palm and went to Vanderbilts ER, they said I had a hemorrhage, didn't say how big it was or anything but my ob hasn't contacted me for a follow up or anything. I highly do not recommend. This is also my first pregnancy so you would think they would be more concerning and informative about what's going on with my body. I should've rescheduled after the first appointment with her. The insurance ladies are also a pain in the butt to deal with here. I have a GAP plan which covers my deductible and because it didn't specify what it covers, they wouldn't take it. They also wouldn't file my United health care or let me call my mom to explain how the GAP plan works. If you decide to use this place for your ob, i'd recommend Dr. Anderson but beware because you may be paying an arm and a leg in the end. (No one knew how to file a GAP plan up there and i use this everywhere ) This clinic doesn't even deserve the one star i gave. read more

Upon getting my new insurance a little over a year ago, I had to get a new PCP. I looked at some reviews and heard good things about this place. I'm glad I did my research because i really like it here. Dr G Korivi is my PCP and I really like him. He is personable and really knows what he's doing. The space itself is clean and runs like a well oiled machine. I really like their online portal. You can communicate with your PCP and his assistant via the web without having to come into the office. Really helpful when you need to refill a prescription and don't want to pay a copay for that. I also really like that during flu season, they keep the sick patients is a separate waiting room than others. read more

I suggest every patient monitor their EOB/bill for erroneous diagnosis and/or charges!

I've always felt like I've run the gauntlet to get to the pint of contact to see my dr. This last visit was the final straw. I wasn't sick enough for the Emergency department but really needed to see my PCP. Between the misdirection from a well meaning office nurse and the impertinent registration staff on the phone, my access to a video appointment was totally derailed. I was so sick I couldn't advocate for myself past the passive aggressive antics on the phone. No matter how good the doctor is, what good is he if I can't get to him especially if I am sick, this place has gotten too big to be of practical service. I'm going somewhere where I can at least get my prescriptions filled. read more

Came in for 3:20pm appointment wasn't seen until 4:10pm. People literally came in after me and were saw by my provider before me I was not given any explanation for the delay, I had to pry info out of the nurses to find out what happened. The provider Harme didn't show any concern for the real reason I was sent for speciality care, I will not be returning. I'll drive to Nashville. read more

I love my doctor, Mallory Jorif, MD. She treats the whole patient, and not just a piece of paper. Yes, of course she orders labs and recommends normal tests and screenings, but she also cares about lifestyle, diet, exercise and even knows about appropriate vitamins and supplements. She is a great listener and has an endearing bedside manner. A family member also sees her and she dealt with an ongoing problem of his better than any doctor he has seen. It required a lab visit, and she contacted the lab personally to explain his special needs. Now, on to the lab.... I have visited this location on several occasions for my family members and me. They are very quick and efficient with little wait time. I want to give a special shout out to Kim, Terri and Barbara. They had to deal with an unusual problem with a family member. I was never able to find a lab - including other states we have lived in - who would take on his special need. The doctor contacted the supervisor of the lab and filled her in on the issue. The supervisor rose to the occasion and made sure that all required tests were handled, and for the first time in several years, the family member's critical, chronic medical issue is under control. These people are LITERALLY life savers! They took the problem on with professionalism, empathy and kindness. I cannot thank them all enough, but especially the supervisor for making the decision that no one would leave Premier without getting ALL the services that were needed. I highly recommend! read more

The scheduling and administrative staff need an overhaul. They are rude and have zero customer service mindset. The process to make an appointment for an established patient was a headache in itself; then the office canceled the appointment without communication. I stayed calm and respectful during the whole process, I cannot say the same for the support staff. The supervisor was "unavailable" to assist them with rescheduling the appointment. After more than 10 years with Premier, our family has decided to take our business somewhere else. We loved the doctors, but not enough to deal with the support staff. read more

Dr. Christine Beyke is amazing! I was able to schedule my new patient appointment easily, and the entire team at Premier has been incredible! The nurses are super helpful, kind, and the Lab team super efficient! Thank you guys so much! Wonderful experience! read more

So my husband was hospitalized at Tennova. The Va issued a po to pay in full. Today I received a past due bill from Premier. I had never received an original bill. I called their offices to be informed they did not deal with the VA. Ok I told them I never received an original bill but I would submit their bill to finance-Then she said oh he was hospitalized? We have to bill for that. I gave her all the info-turned out they had it all in their records but had not billed. My husband was going to pay Premier because he hated the past due we received. I wonder how many other patients just pay on a past due when Premier never submitted the bill to insurance to pay? And then I wonder how many times times they double collect read more

This rating is based on wait time. I've seen a few drs here including GYN and they all seem nice and professional. They always try to solve my problems. The wait time is murder. Taking off work wouldn't be an option for 95% of people because the wait time is getting terrible. I hate it especially when your sick, you dont feel like being there forever. read more

From what my husband says, he is satisfied with the care my kids get but calling to make an appointment is different. They need some pep in their step because the girl I just had was horrible. Her tone let me know she hated her job, she got totally frustrated when I had to change the day. Don't understand why people who don't Like dealing with people would take a customer service focused job. read more

Annoying that my infant is unable to go with me to get a flu shot. I understand because of Covid but I should be able to bring my young infant with me. Dumb rule. read more

I went to see Dr. J Korivi for medicine refills on 9/9/20. I let her know that I was working out with a personal trainer and she said that she was very happy for me. We discussed that exercise is the best medicine physically and mentally. A few weeks later the facility is requiring me to fill out paperwork. Since I indicated that I have high blood pressure but am taking meds, they requested that I get a note from her to continue training. I sent the medical assistant an email for the simple request. I was rudely told that if I wanted a note I must make an appointment. I pointed out that the doctor knows and I was given verbal permission. She consistedthat I still needed an appointment. Then I called and left 2 voice mails for the clinic supervisor to call me. It is 4:30 now and nobody will return my call. I've had to cancel my personal training thanks to their unwillingness to listen. Very unprofessional of this medical assistant. read more

They can't seem to get anything right, and they don't seem to care about the patient. I have asked for FMLA paperwork to be filled out, which was lost. Twice. Resulting in me being denied FMLA because it was not returned by the deadline. When I applied for disability, they did not return their information by the disability deadline, either. Which is strange, because my other providers all received and returned their information 6-8 weeks before the deadline. I have had trouble making appointments with my provider, because she is always on vacation and out of the country. When I need refills, they won't do it by phone. They have to have an office visit. Which is often impossible between my schedule, and my provider never being available. When I called because I had a voicemail saying my refill couldn't be completed, I ended up speaking to a rude assistant on the phone. And when I finally hung up on her because she wasn't helpful, she called me back three times, back to back, before finally leaving a rude message on my voicemail. When I asked them to forward my records to another location, they conveniently couldn't find the release form I filled out for both FMLA and Disability. They also conveniently never received the signed release sent from the other provider I wanted my records forwarded to. read more

I went into their walk in clinic with a broken knee. I was turned away because I was new to the area and was not signed up with one of their doctors as my primary care. Dr. Tangilang was the only physician accepting new Medicare patients. I waited a week for an appointment, all the while having a broken need and large, very hot hemotoma. Dr. Tangilang started to prescribe an antibiotic to which I had previously told her I was allergic. Next visit she wanted me to have my regular diabetic testing. I did not have any confidence in her and flew back to my previous doctor in NY for tests and medicine review. I fully intended to have the results sent to her. Next visit I asked for a script for a mammogram. She refused. She would only authorize a mammogram if she did a full breast exam. She scheduled this for 3 MONTHS later. Being that my mother died from breast cancer I once again flew back to NY and had a mammogram. I cancelled the appointment with Dr. Tangilang and once again was going to have the results sent to her. I kept Dr. Tangilang as my doctor because I was in a waiting list to change doctors. I had been on a waiting list for over a year. No slots for Medicare patients opened up during this time. Premier Medical is not accepting ANY new Medicare patients as I write. I just received a letter that Dr. Tangilang decided she no longer wanted to be my doctor. Not only that but I was being kicked out of the entire Premier Medical system. For the next 30 days they would see me for emergencies, after that they would not see me. I would not be allowed to see another doctor in their system, ever! Dr. Tangilang is very cold and not compassionate. She stands in the corner of the room with her computer asking questions with yes or no answers. My visits were stressful and made me feel invisible. I detailed this in 2 requests to change physicians. Premier Medical did nothing. read more

I went to 2 different doctors offices even switched doctors , unfortunately they can not tell time. The waiting time is at least 30 to 45 minutes after appointment time. I feel if a doctor is irresponsible keeping schedule that other parts of their care is also comprised. I also feel spending unnecessary time in a doctors office is a higher risk of spreading Covid. read more

This is about their radiology department. I wouldn't let them clip my dogs toenails. The two people I talked to were borderline rude and seemed confused. I was warned near the end that I would not be given service if I did not bring my x-ray on a compact disc. How about an x-ray on a thumb drive? Or as an email attachment? Or any other reasonably modern way of transmitting and receiving picture files? No, our system is only set up to read a CD. if you don't bring a CD, we can't read it, and we can't help you. Got it. You can't help me. Ever. read more

Dr Jennifer Seawell was my children's pediatrician for 7 years before we moved and I miss her so so much. Not only does she always have a smile on her face, she is very relatable having kids of her own, and always takes the time to listen to my concerns about my children. She's truly the best. Have seen Melanie Mantz on occasion (nurse practitioner), and she's very thorough and knowledgeable. Dr. Whitten-Hoskins is also absolutely wonderful as we've seen her a few times and she can essentially be credited with saving my son's life when she told me to use cereal in his bottles to stop the reflux that was causing him to aspirate his formula into his lungs as an infant. Dr Brandon (ENT) placed my son's ear tubes and followed him for years after, he is also a good thorough doctor. I miss Premier! If we ever end up back in Clarksville we will definitely be back! read more

I needed imaging for a possible kidney stone. No appointment was necessary. Signage directed me to where to go. I reported to the clerk with my KUB order from my doctor. It took her about 5 minutes to process me . I asked about wait time. There was no one ahead of me, she said. About 5 minutes later I was called up. The tech was efficient and fast. It took longer for me to get ready for the X-ray than it took to take the X-ray. I was impressed with the speed of the event. I can't say the same for my visit to my doctor's office, which is not connected to Premier. read more

Worst billing practices ever. They nickel and dime you making you pay for office visit and assessments on child wellness visits. Child wellness visits are supposed to be free but if you ask any questions then : boom: office visit fee. Here, do an assessment: boom : $64 to interpret the assessment to you. My free well child visit now costs $128 . Total crap. The doctors are ok and the urgent clinic is convenient but I am changing bc the billing procedures are blatantly money grubbing. read more

Walk in clinic. Been waiting 2.5 hours and counting. They keep saying I'm next, that was an hour ago. Pretty sure everyone went to lunch at the same time. Awful read more

I have NEVER had a problem with Premier Medical Group. Everyone form the scheduling, billing, Nurse Practitioners and Drs are wonderful. I wouldn't go anywhere else! read more

Today 3/21 at 4:20pm I called this place as a new patient wanting to make an appointment for me and my mother. The lady that picked up the phone was very rude and in such a rush. She asked questions about my insurance and when I told her "let me grab the insurance card so I give you the correct information" she went ahead and said "new patient appointments are been scheduled until September/October" so I said "well if you like I can call back whenever I have in front of me all the information you are asking me for since it's clear you don't have time to wait for me to obtain it". Her rude self went ahead and said "yes" - do not use this place. Such rude customer service. I understand people get rude right around closing time just because everybody is in such a rush to finish their job and run home but in that case these type of people should stay at home. It's obvious when someone does their job with great attitude and when is done just cause they don't have another choice. read more

Dr. Jackson is wonderful. Smart, kind and caring. My mom and I really appreciate him. My father and husband have different doctors. It's a great practice. read more

Love Dr. Jorif. She really listened and took my symptoms seriously. I have seen the OBGYN department and it for sure was just ok. The reception is consistently rude; over the phone and in person. It's been so hard to schedule appointments with OBGYN. Seems like their is a major lack of communication between PCP and OBGYN. I was told I wouldn't need another referral back to OB since I've already seen a doctor there for the same problem and now I do for some reason. read more

Missed 1 visit, called cancelled 1 visit and then the office scheduled me for an appointment and did not tell me so I did not go. Was not aware until I received a call after the missed appointment. The office said they sent a letter stating I was dropped I never received it. I was not aware until I called to make an appointment. Did an appeal even though not all of the missed appointments were either my fault or missed and was denied. I will NOT recommend this office to anyone. read more