DON'T GO HERE UNLESS YOU WANT TO PAY HIDDEN COST! The hygienists were nice enough, but the office staff were sharp and bothered by my existence. I was told that they take my insurance but are not in network and would cost ONLY about 5% more than others. I was told what the bill would be, got the work done, they tried to upcharge even more, but I turned it down because I can't afford more. I paid the total bill and left. A few weeks later I received a bill saying my insurance didn't cover it. I called the Hillcrest office and was told that it was only an estimate. What?!!! I would not have had anything done that cost so much. I don't have the money. I ended up paying, but it happened again and again. I have paid over $8,000 in extra costs. I stopped going months ago and I still am getting unpaid insurance bills for a year ago. Not only was I over charged, but they apparently did not even send in some of the bills to the insurance. Plus, the insurance keeps turning down the ones they received saying that it was UNNECESSARY work. read more

I switched from another dental practice to Hillcrest dental and I have been thrilled! I don't love going to the dentist. But the hygienists and the dentists at this practice are kind and excellent in their work. My teeth are all still in my head and with the Hillcrest dental team, I expect them to stay that way!! read more

Dr. Brandon Sims is the best dentist so far in my 63 yrs I have found. I am a heart patient and had 2 implants started, front teeth all fixed beautifully and feel like a different person. I make the drive from Smyrna,Tn to his office just because of previous dentist in Nashville, Hermitage and other areas have never listened to my problems as Dr. Sims has. I would recommend him to anyone as he has patience and knowledge of exactly what a person wants as he was the first to listen. All the girls who worked on my teeth assisting him are all very skilled and professional also. I wish I would of found him many years ago but am glad I can call him my Dentist now. Patty Gorman read more

Made my first appointment here and was not disappointed. I really dislike having to go to the dentist so I was happy with my experience at Hillcrest once I met the staff. From the front desk to the hygienist to Dr. O, I was pleasantly surprised at the friendliness, professionalism and efficiency of this establishment. read more

As a non dentist fan, i was super pleased with my visit to Hillcrest. Super good Covid awareness. Dentist and hygienist were both excellent. Caring and took time to talk about what they were doing. Making this my regular dentist now. read more

I have been going to Dr. Garrett since Ioved to Tennessee. I absolutely love this place. First, I'd like to say I'm one of the only people that actually enjoys going to the dentist. The staff is welcoming. Krista is usually up at the front when I go. If I have any questions or call for anything they always help with whatever I need. For those that don't have dental insurance, they have payment plans. Cindy is always my tech and she is just so sweet. She always asks about my work and family. Dr Garrett does a great job. He has such sensitive hands. I barely feel when he checks my teeth. I had to get my wisdom teeth and they recommended where I should and payment plans on that. Since insurance didn't cover it all. I always refer people to come here. I haven't been anywhere else and don't plan on it. Thanks for all that you do Dr Garrett and team! read more

Dr. Sims and his staff never fail to exceed my expectations! I have been a patient of Dr. Sims for many years, even before he moved his practice to Clarksville. I choose to drive for over an hour to visit his office and the distance is fully worth the service. He has done multiple procedures for myself, my daughter and my husband. His office is always clean, the staff is always friendly, and everything is done in a efficient and timely manner. I often recommend them to my friends and family. I fully recommend becoming his patient. You won't regret it! read more

This has turned out to be the worst dental visit I have ever had. My cleaning went fine but I complained about my one tooth that has a deep pocket. The dentist said I had a small cavity that could not be seen on the Xray, so I came back the same day to have it done. I waited an hour, and no one came in to apologize for the wait. I asked for the antibiotic for the tooth with the deep pocket as I have had in the past and the dentist acted as if she did not know what I was talking about. Still complaining about the one tooth, the dentist had the hygienist give me a minty rinse, which did not help. I was in a little distress because of the throbbing of my tooth with the deep pocket and called back and talked to Sierra (Office Manager) and she convinced me to give them another try. Well, I came in the next day and waited another forty minutes before the dentist came in. She did the cold test on my tooth, checked it, and saw it was infected. She then suggested I have it pulled and said "I'll see you next week to have it pulled" I disagreed with that because I have just spent almost $500 with them. She went on to say, "You're going to have to have a lot of teeth pulled" Then she looked at my Xray and said "Oh, all your other teeth are alright" This is a first for me. I felt sorry for the assistant standing there listening to her as she was being so condescending. The assistant could not say a word. Anyway, she said she would send an antibiotic over to Walgreens for the infection; and we verified it with the address that was on file for me. Well, that visit was on Thursday, August 24, 2023, and it is now Tuesday, August 29, 2023, and Walgreens has not received a prescription and I have not received any communication from the office. I only wish I could get some of my money back as I am never going back there. I would not recommend Dr. Green to anyone. read more

Hillcrest Dental is absolutely the best Dental Care Facility I've ever been to. I would recommend Hillcrest Dental to anyone. The staff is so friendly, courteous and make you feel comfortable. When I first came I hadn't been to the dentist in many years, but there was no judgement and they made me feel so at ease to start going to the dentist in a regular rhythm. Check them out! read more

Hillcrest Dental - General Dentistry Near Me - Clarksville, Tennessee

I have been going to Dr Garrett for over 25 years. The office staff is always friendly and helpful.

Dr. Garrett and his receptionists were absolutely horrible to me when i had to have a tooth extracted. The receptionist who made my appointment told me it would cost $166 to have my tooth removed, i asked her if there were any hidden costs because i was borrowing the money from a family member and wanted to be prepared to pay the full amount. She assured me that was the most i would have to pay. My bill ended up being $325. She didn't apologize for the misinformation or give me a real reason why she didn't tell me that was a possibility. Her response to my surprise was "Your tooth wouldn't come out so Dr. Garrett had to surgically remove it and this is what you owe us now." Keep in mind, i still had tears streaming down my face from the pain as she's so coldly telling me my bill doubled. Dr. Garrett himself was pretty horrible too. My tooth wouldn't come out easily, so after yanking on it for 25 minutes he decided to cut it out. I had tears streaming down my face from pain and he never eased up or asked if i was okay. He was cold and detached and made a not very pleasant experience much worse. If you are looking for a dentist I would definitely stay away from Hillcrest Dental and especially Dr. Garrett. read more