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    Premier Motorcycle Transport

    1.0 (4 reviews)

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    4 years ago

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    4 years ago

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    RoadRunner Auto Transport

    RoadRunner Auto Transport

    (1.9k reviews)

    Really messy service I think due to using 3rd party carriers. Our original car shipment was 3 days…read morelate and no one ever communicated with us. We had to continually call their customer service who typically sent us straight to voicemail and we had to call throughout the entire business day. Service from their 3rd party was so bad we had to cancel and our car did not get picked up. Luckily we were set up with another carrier who was able to pick up our vehicle with no issue, very communicative and safe. This transport company is hit or miss it seems and with poor support and communication so be wary. Difficult and with a cross country move unfortunate our vehicle showed up so late with all the delays.

    In April 2026, I arranged shipping of my vehicle from California to Texas for May 2026. RoadRunner…read moreAuto gave a very low cost and the online booking process went smoothly. Customer Beware: RoadRunner gives e-mail updates, but they provide highly vague information, such as, "In Progress." Calling them by phone was no help either because the operators do not have the ability to provide any meaningful updates. All I heard was, "Your shipment is in progress." Bottom line: My scheduled pick up was May 26th. Today is May 29th and no carrier had been assigned to pick up my vehicle. The customer account specialist was unable to provide any help, but to cancel my booking. Save yourself the hassle and choose another booking company. RoadRunner Auto is unreliable.

    Knickerbocker Auto Transport - Website generated quote for the vehicle I entered (including VIN-so very specific)

    Knickerbocker Auto Transport

    (60 reviews)

    Upper West Side

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    Premier Motorcycle Transport - vehicleshipping - Updated June 2026

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