Great service. They were upfront with costs and were able to easily connect me with. Driver.read more

Amazing amazing amazing!!! Thank you James and Number 1 Auto transport…read more After another large auto transport company failed to pick up my vehicle during the promised pickup window (and they just kept telling me they wouldn't know when they would be able to), I was left scrambling and had to extend my rental car in California. I was even told they couldn't find a carrier in my area that could transport my car from Florida to California. After my experience, that clearly wasn't the case. I found out about Number One Auto Transport on Reddit after I saw some great reviews and filled out a form on their site Thursday night. On Friday morning James gave me a call (JAMES YOURE THE BEST!!!) & not even an hour after speaking with him, they had already found a carrier for me. They got to work immediately after our phone call, and my car was picked up that Monday (I first spoke with James on Friday). Since this was my first time shipping a vehicle, James took the time to explain exactly how the process works, listened to my situation, answered all of my questions honestly, and found me a great price (and locked in a carrier super fast). I never felt pressured or misled, I just felt genuinely taken care of. The carrier was fantastic, and both the company and the carrier were professional, responsive, and communicative throughout the entire process. My car arrived from Florida to California in perfect condition, exactly as it was when it left. After my experience with the other "big" company, i was really hesitant about putting trust into another company, but I'm glad i trusted this company. I really appreciated the honesty, transparency, and urgency that Number One Auto Transport showed. They delivered exactly what they promised. I will only use Number One Auto Transport for any future vehicle shipments and highly recommend them to anyone looking for a reliable, trustworthy, and professional auto transport company.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

Really solid. These guys carted my little hybrid off and delivered it over 1500 miles away with no…read moreevent. The guy who picked it up was great, too. Talk about trepidatious. I was so nervous about this shipment. I have such a busy job I didn't have time to drive my car halfway across the world. And for good reason. There are a lot of skunks out there. EATS educated me, they didn't talk crap about others, they didn't use phrenetic tactics to get me to commit... it was a good experience. I started to contract with another company, which was nothing short of fraudulent. They were pressuring me, I simply had a gut feeling that they were a mess. I called Empire, after speaking to over 15 companies. They immediately put me at ease with their sincerity and kindness. When you deal with honest people, you feel easy about it. I told the dude to think of me as his little grandmother and to treat me like that. He busted out laughing and said that he really wanted me to be happy and to provide a valuable service. I was and he did. Bottom line: If you want to be worried sick about your car for days on end, use another company. If you want to sign a contract that indemnifies the crap out of your vendor and not you, use another company. If you want to operate like you might have before there was Federal regulation on this industry, use another service. If you want a carefree and positive experience that restores your faith in mankind, use EATS. Thanks EATS.

Matt took what I was finding to be a very scary process with companies that had terrible reviews…read moreand track records with the BBB and made it so easy. Here are the highlights: 1) He was able to dispatch a truck to me the same day we made initial contact. 2) The truck came the NEXT DAY to pick up the car 3) The car arrived in perfect condition on the EXACT DAY that he said it would be there. 4) There were no surprises with fees. 5) He called to follow up on the day it arrived to make sure everything was ok 6) All drivers are screened 7) All fees are guaranteed in writing Do not call Empire unless you want a GREAT and STRAIGHTFORWARD experience with your auto shipping!

I have to say that I just came across the response form the owner on this. I can only say that they…read moreare completely lying. We never got to that point. I paid the deposit, the guy told me I would get my deposit back if they couldn't find a transport for the price we had talked about, and that's as far as it went. No one ever came by. My car has always been operable. Not sure about their response. Please beware. I still have not been paid. It's not worth going to court over $250. My only hope is that my review prevents anyone else that comes across it from using this company. They scammed me.

Great communication and shipped my car quickly from Boston to Florida, highly recommend. No…read morepressure on pricing, you pass to the next truck if one seems too high. Thanks again!

Really messy service I think due to using 3rd party carriers. Our original car shipment was 3 days…read morelate and no one ever communicated with us. We had to continually call their customer service who typically sent us straight to voicemail and we had to call throughout the entire business day. Service from their 3rd party was so bad we had to cancel and our car did not get picked up. Luckily we were set up with another carrier who was able to pick up our vehicle with no issue, very communicative and safe. This transport company is hit or miss it seems and with poor support and communication so be wary. Difficult and with a cross country move unfortunate our vehicle showed up so late with all the delays.

In April 2026, I arranged shipping of my vehicle from California to Texas for May 2026. RoadRunner…read moreAuto gave a very low cost and the online booking process went smoothly. Customer Beware: RoadRunner gives e-mail updates, but they provide highly vague information, such as, "In Progress." Calling them by phone was no help either because the operators do not have the ability to provide any meaningful updates. All I heard was, "Your shipment is in progress." Bottom line: My scheduled pick up was May 26th. Today is May 29th and no carrier had been assigned to pick up my vehicle. The customer account specialist was unable to provide any help, but to cancel my booking. Save yourself the hassle and choose another booking company. RoadRunner Auto is unreliable.

Terrible Company, double-charged me, and now won't answer phone calls or messages. It has been…read moreover two weeks.

From the owner: "Driven by Trust. Delivered with Care. ROAD REX offers premier nationwide vehicle transportation,…read moreredefining how you move your cherished vehicles. Driven by trust and delivered with care, they specialize in secure, coast-to-coast service. Experience peace of mind with their commitment to speed, precision, and real-time updates, ensuring a smooth and worry-free journey for every car, from everyday drivers to prized collectibles."

They delivered the car to Fla with a big hole in the side of the tire. Told me it wasn't their…read morefault . I will never ever use these guys. Jim

WORST COMPANY EVER!! Sunquest got into an accident while transporting our vehicle and then…read moredisappeared off the face of the earth when I tried to get their insurance company information from them. my brand new Tesla has $20,000 + worth of damage to it and Sunquest Auto Transport is nowhere to be found. STAY AWAY!!!

The ease of being connected with a carrier without much work is not worth the hassle. In fact you…read morecan schedule a carrier without the broker (freedom auto) and save around $300! They wait until 2 days before you want to ship to give you a price that you're then stuck with or you have to frantically search for someone last minute. They promised i could put in as many items in my vehicle as long as it was less than 100lbs and below the window line. this was a lie and despite being a lot less than 100lbs and below the window lines, I was charged extra at pickup or they wouldn't take my vehicle. When there was an issue and it really mattered to talk with my agent at freedom auto they did not answer and only texted saying their assistant would get with me asap - and then I never heard from either of them. I'm giving them 2 stars because they did get me a carrier within a week of asking without me having to schedule (basic duty of a broker) and they did send me text updates of the vehicle which came in handy at times. When I did get to talk with them they were nice people as well. This doesn't outweigh the fact that they are costly for not even needing the broker company, lie regarding shipping items in the vehicle, and disappear when you really need them or snag a problem. Summary: find a transporter instead of the broker to save yourself the money and the headache of using a third party middle man broker.

They did a very good job transporting our car from the Phoenix area to Chicago's northern suburban…read morearea. All went smoothly, from pickup to delivery, and I would certainly use them again to ship a car interstate.