Great service, fast efficient and affordable…read more Interior/Exterior pest control. Very pleased with my service. Highly recommend

I sent a message to them Friday night and by Saturday morning they responded. i was so upset by…read moreeverything that was going on and they reinsured me that they will help us and they did!! im not sure why these guys don't have any reviews but they deserve more than 5 stars!!!! we will be sticking with them and anyone who needs help, get ahold of them!

Had a squirrel in our attic area.. Critter control came out in Jan. they looked around the areas &…read moreconfirmed it was squirrels. They put a one way door and traps; said they would be back every couple of days. When they came back they asked if we heard any noise. Of course we said no, (We work all day & when we come home its dark; squirrels don't move around that much at night). They locked it up with a metal plate and took away the trap. Well guess what.... the Squirrel is still in there. It has been scratching around the metal plate causing HUGE damage in our roof .. and to make matters worse, the squirel decided to go on a road trip and now it has moved to the other side of the house- running up & down the walls! We bought more traps, called Critter control again & the tech said.. "IT should die soon!" (Tech didn't come out) He just told us to mark the wall so once it dies & the smell comes, we can cut it out!! Wait a min... WHAT!! Story gets better... very next day, Squirel scratched his way out of the walls & is now in the crawl space. Called Critter control again; left message. We decided to buy more traps, and a camera. the Squirrel walks up the camera and looks at it. We texted Critter Control showing them the footage - need someone out ASAP - they said they have no techs available. REMIND you this has been going on over a month Jan & FEB! We have now called a different company! We will never use you Critter Control again.

Disappointed in the level of service/care, especially for the price. The monitoring that was listed…read morein my estimate ended up being a singular text message check in and didn't include any in person checks, or assessing any type of damage even after requested.

Fast and efficient service getting rid of my HUGE hornets nest. I would highly reccomend.read more

Bryant is amazing and takes his time and doesn't rush. We've had Premier for years and was hesitant…read morewhen we heard of the new owners. However, we've been extremely pleased and grateful for their hometown service and care. Thank you, Bryant and Cassi.

A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

I have really wrestled with both whether or not to and how to review Critter Removal Indianapolis…read more Here's the thing. I really liked these folks. They're undeniably popular and their reviews obviously speak for themselves. I suppose that's part of what makes my experience worth noting. I called Critter Removal Indianapolis due to a squirrel in my home that I'd been unable to address myself or with assistance. I called Critter Removal Indianapolis on a Wednesday and made arrangements the next day for one of their employees to come by the house the next day at noon. While I hate having to miss work, this squirrel had become a major nuisance. The appointment was scheduled for noon - I was sent a link to be able to track my appointment (a cool touch, though also a bit alarming as the time changes and my appointment ended up happening around 1:30pm). I'd e-mailed them through their website and had gotten a response pretty quickly with a general idea of pricing. That went well. Once the employee arrived, he explained the process - essentially photographing trouble spots, developing a plan, submitting the paperwork to the office, getting an estimate, and then agreeing in writing to the estimate. I hadn't been aware there was sort of a pre-step, somewhat disappointing, but I remained hopeful. I made it clear to the employee that the squirrel was actually in my home - not a crawl space, basement, or attic. It was actually in my living space. It was actually in my living space when he came out. As he was taking photographs, the squirrel was walking across my kitchen counter. Seriously. The estimate came and I agreed quickly after a review of it. It was actually lower than the original price range. I was told they could be out the next morning and that I would not need to be home. I had every hope that they'd arrive on Friday and get the critter quickly. However, when I got home it was clear that hadn't happened. There had been no signs of actual arrival (and no contact). Over the weekend, things got worse and ultimately a friend ended up calling what she thought was the company to basically say "Why are you not out there?" Let's be honest. It was a legit question. She actually had called a different company that came within the hour. Within a half hour or so, the squirrel was caught and removed. And yes, it was in my kitchen when caught. To Critter Removal's credit (Hannah specifically), they were perfectly polite and gracious when I e-mailed them Sunday and said the squirrel had been caught and explained the situation. I canceled my appointment. So, here we go. Great initial inquiry. Friendly people and very thorough. However, I can't help but feel like policy came before people here. While all critter issues are important, a critter in a living space is sort of an elevated concern both because of safety and potential biohazard due to waste. As a wheelchair user, I was at even greater risk of potential infection. There was a lot of good here. I don't want to dismiss that. But, if we're being honest, given the circumstances it's pretty inexcusable that after being told on Wednesday a critter was in the house and after having been in my home the next day, I should have had help well before Sunday afternoon when the issue finally got resolved. While I might consider calling Critter Removal again for more preventative measures (I did like some of their plans), if I were in a crisis? I would have to look elsewhere.

This has been my pest control go to for at least 20 years. Family owned, response immediately, has…read morealways gotten the job done, I can't recommend them enough :-)

They are extremely helpful and worked well with us. We are looking forward to working with them…read morefor a long time.

Doug was very accommodating and provided great service at a very reasonable price. I will use him…read moreagain if the need arises.

From the owner: Affordable, effective, simple pest control. Free inspections. No service contracts. Satisfaction…read moreguaranteed or we will return for free service. We will beat any competitor’s written quote for comparable services. Transparent pricing. Same-day and emergency service available.

We have used Tro Pest control at our company for many years now. Bill the owner used to always come…read moreand now he has a great team behind him. They are awesome and highly recommend them. They have been to my home in the past. Now looking forward for them to treat my new home. Very trustworthy company !!

We called Trio Pest Control to get an inspection. They were able to get someone here within 48…read morehours. Brad came to our home and was fantastic - punctual, professional and very knowledgeable. If we ever need pest service again, we will definitely call them. They are really top notch.