After struggling with ongoing foot pain for a long time, I finally found a provider who took the…read moretime to understand my concerns and develop a treatment plan that felt personalized rather than rushed. Every visit was professional, thorough, and focused on finding solutions that actually worked. What impressed me most was the willingness to adjust the approach when needed and continue working toward the best possible outcome. The entire team was friendly, supportive, and attentive throughout the process. Thanks to their expertise and dedication, I'm now feeling significantly better and able to enjoy daily activities again. I highly recommend this practice to anyone looking for knowledgeable care and a team that genuinely puts patients first.

Excellent service to doctors very nice Sarah's excellent I will definitely be back if I have more…read morepain but for now, everything is going great. The office was excellent. Also, just a good vibe all

Gave incorrect information to a question I asked; however, the information was later corrected and…read moreexplained. Delay in ordering my shoes which may result in a delayed delivery.

If you expect any kind of competence from the organization you do business with, I can only…read morerecommend you take your business elsewhere. Over the course of my time with them, I have left 3 separate voicemails and none of them were returned. Once, I showed up in person (requiring a drive across town) to get a question answered. I haven't received my orthotic yet (and not really sure I'm going to get one since they can't return a phone call to answer questions) so can't comment on that, but seeing as they are terrible at business tasks, I have to assume they're terrible at their core function as well. If the problem is the office manager as other reviews have suggested, that person is reflecting poorly on everything about the company.

I wondered: Why the low rating (~3 star) on Yelp, but a near-5 on Google?…read more First, and most importantly, this is not a place to go for a $50 off-the-shelf insole. The majority of negative reviews on Yelp are centered around either being expensive or no refunds. Let me address both and why I think those people were unhappy; 1. Expensive - Yes, you get "$5 worth of plastic out of it". But you also got a lot of the team's time, a guarantee for a lifetime of replacements and adjustments (1), and an ability to gain support now globally. 2. No refunds - You're buying a service, not just a product. They were exceedingly (painfully) clear with me there was no refunds. There was no possible way I could have assumed otherwise. Not only from the sales person's telling me, there's more than adequate signage, including at and behind the counter Second, the service. I was one of the many fortunate folks to have Karma help me. If there's anyone better, I'd be shocked! I explained this was a very critical purchase for me and it can't be wrong. I just completed a YEAR of Physical Therapy due to having the wrong insoles. She was NOT phased, nor intimidated, and definitely compassionate and patient. My feet are finally happy, I need them to STAY that way now! =D Lastly, overall product. I just picked them up yesterday, so will take some time to know if they work or not. They certainly FEEL right (feel nearly identical to when the podiatrist 'fixed' my $70 off-the-shelf insoles, recommended by another podiatrist I had seen 10y earlier, by adding foam to certain spots... a thing that enabled me to spend a year in PT actually healing versus continuing to damage my feet. I saw this as a very promising sign. Combine that with the multiple existing customers getting free support in the short time I was there? Sold. (1) - While I was getting fitted, 4 various customers also got served. They came in asking for replacement insoles or adjustments, and they were all very very happy, nice people who seemed quite content years later

Plagued by somewhat underdeveloped foot arches, I have often experienced some foot pain after long…read morewalks or runs (it seems to kick in on days exceeding about 15,000 steps). Arch support is a major criterion when I buy shoes, and I have tried products like "Dr. Scholl's" but they tend to wear out quickly and don't help much. So, I thought I would see what "The Good Feet Store" is all about. Here is my experience and take on it: 1. While an appointment is not required, I made one. Appointments are for one hour. 2. A salesperson greeted me and then worked with me. She was polite and pleasant, but she seemed to rigidly adhere to a sales script. No matter what I said or asked, her response felt like it was being read robotically from a sales manual ("if customer says this, you say that"). Kudos to her for having memorized the sales script, but it would also be nice for her to be a "real person" speaking with a natural vocal cadence and speech inflection instead of a sales robot. 3. There is a bit of a performative aspect to the process. She had me walk across a sheet of carbon paper that transferred an imprint of my foot onto a piece of paper. And there was a silly "balance test" whereby I would stand with my hands cupped and she would press down on my hands while I resisted. This was done once standing in only my socks and again standing on the arch supports. It seemed pointless and we moved on (I wonder if I was supposed to be pushed off balance when not standing on the arch supports, and then remain stable when standing on them, and the fact I did not move either time somehow "ruined" the demonstration). 4. There is a lot of claptrap and gibberish about "The Good Feet Program", embellished with pseudo-medical mumbo jumbo mixed in with sesquipedalian terms for various aspects of foot anatomy. The "Good Feet Program" involves buying three pairs of arch supports ("strengtheners", "maintainers", and "relaxers") of varying specifications, which are to be sequenced over the course of a day in a prescribed manner. They have a cute "boxed set" of the three pairs. 5. I told her clearly that no, I was not going to buy a three-pack of arch supports, and I wasn't interested in a "program". So, seemingly resigned to the fact that I wasn't going to buy into the nonsense, she suggested that if I were to get just one pair, I go with the "maintainers". 6. In the end, the arch supports for me were chosen by way of measuring my foot by one of those old-fashioned foot measuring devices that you see in shoe stores. The carbon paper thing seemed to be just for show. But I got to keep it as a souvenir. 7. So after a 45-minute experience, I walked out with the one pair of "maintainers" at a cost of $580. It's a lot of money but if it can address foot pain, I'm OK with it. Customers ("clients" as they call us) get lifetime replacements if they fail. Their arch supports are eligible for reimbursement from an HSA account. 8. They also try to sell you a pair of shoes while you're there, but I made it clear I was very fond of my "On Running" shoes, so let's just end this upsell right now. 9. I have now had them for a few days and initial indications are positive. I wore them for a 4-mile walk around Redmond on Thursday, and I used them for a 7-mile run on Friday. And my feet felt good during and afterwards. So, anyway, that was my experience. We'll see what happens in the long run. If they don't really work out, well then I wasted $580. If they last and significantly reduce foot pain, then it will have been well worth it. The cost is likely less than what it would cost to see a podiatrist and have medical-grade arch supports. My suggestion to the Good Feet store is this: just can it with the salesmanship. I don't want to feel like I'm going to a used car dealership, turn on my BS meter, and put up my defenses against being ripped off. End all commission-based compensation and pay your employees a living hourly wage. Have an attitude of, "We sell high-quality, durable, and effective arch supports that can alleviate foot pain. Come on in and we'll measure your feet and you can leave with arch supports that will serve you well." BTW, if some manager is reading this: don't you dare criticize your salesperson for allowing me to walk out with "only" one pair of arch supports. You could hire Ron Popeil as a salesman and I would not buy the stupid 3-pack.

Highly recommend the expertise of these professionals, especially Hunter who listens carefully and…read moreoffers custom recommendations. I had a complicated scenario and got superb customer service. Orthotics are not always covered by insurance, so make sure you do your homework. I greatly appreciate the help I got.

"Where IS this place", I breathlessly mouthed to myself as I shuffled across the pavement…read more Feeling my ankle wheeze under the pressure of my awkward gait, I squinted through the drizzle at a Soviet-style brick building. It looked like a stunted barge that purposefully beached itself to be scrapped. Instead, they put offices in it. I shook off the rain and limped like a lame dog into the main passageway towards the elevator. Startled, I caught myself in the mirror looking like hell having worked a marathon week in the office. ::thump:: The elevator drops a few inches and hesitates, realizing I didn't give it a command. My knee groaned like an old tree... Realizing that I too didn't know where I was going, and that I once again forgot the name of this place, I looked around and pressed the G button... for garden. I slowly descended into the dark cargo hold trying to make myself look less homeless in the mirror. The office was quiet and warm. I was now having fleeting flashbacks of a ship I once explored while in Russia. The giant receptionist desk dwarfed the chairs in the waiting area, which made my debilitated knees feel like they were right against the desk. Another patient walked in and sat unnecessarily close to me. I could see him looking at me in my peripheral, maybe ascertaining if I was indeed without home. I did what any good Seattleite would do and ignored him, frowning deep in profound thought. I saw candy canes in a basket, which reminded me of my late father who suffered from type 1 diabetes and had lost both legs. My mind flipped towards my own immortality and my genetic predisposition for diabetes. Halfway through the delightful candy cane, I worked my cramped left hand across a clipboard filling out paperwork. I was called back and met the owner, who was cheerful, friendly, and in way better shape than myself. He sat me down in what can only be described as a 1930's lobotomy chair. I couldn't stop playing with the levers and knobs in wonderment. I saw a painting of a ram that made me ponder if I could handle staring at it while on mushrooms. On my way out I felt good, refreshed even. I looked to my right and a secret door had appeared which lead right outside. Shuffling up the steps, I was thankful I didn't have to look into that mirror again on the way out. As I clumsily thrust myself back across the parking lot, I kept looking back towards the Soviet ship, trying to shake the feeling of that ram in the painting watching me. Waiting... perhaps in that chair. Anyway, I totally recommend these guys. if you're looking for orthotics in Seattle or prosthetics in Seattle. They have a lot of experience working with the VA, which is great too. Sorry about filling up your Yelp page.

Don't bother seeking help from this doctor if you're trying to follow up with care for a broken toe…read morethat isn't healing as expected. "We don't work with any vehicle injuries," said the receptionist when I inquired about an appointment for a toe injury that's the result of an accident. I explained that the break was straight, with no need for reduction or surgery, but just that the injury hadn't healed after several weeks. I was specifically looking to see if there might be a need for physical therapy since the toe won't bend, but we never got that far in the conversation. I selected this practice because of the listings on their website that said they treat sports-related injuries and foot trauma in adults and children. Also, when I asked if the doctor was accepting new patients, she said it depended on my insurance. When I said Premera through Microsoft, it was an immediate yes.

Can it be possible to have fun at a podiatrist's office? The answer is yes! Dr. Richardson helped…read moreme with a foot issue before a vacation, had lots of creative ideas to help prevent the issue from recurring, and sent me home with information to go try out myself. She has a great personality and patient interaction. Will definitely go back for any future needs.

Don't waste your money on a "medical pedicure" -- you're definitely better off just getting a…read moreregular salon pedicure. For my first (and only) visit, I paid $140 for five minutes of simple treatment, during which the doctor was rude and unprofessional.

Dr. Joyce Lee has been caring for my daughter who has foot and knee pains. We tried other doctors…read moreand therapy but could not figure out what the issue was until we met Dr. Lee. She knows what patient needs are and listens to the issues. She is so nice and sweet too. You have to go see Dr. Lee If you have been dealing with foot and ankle issues. You will be happy and back on your feet! No regrets!

I would recommend Physiocare to all my friends and family. I worked with Erin and her…read morelistening skills, great use of questioning helped me to want to get better and stronger. I appreciated receiving a printout of exercises each week and found out that working from home and adding the gym 3-4 days a week sped up my recovery. Everyone is friendly and upbeat! Kathy A.

Front office girls awesome BUT if you have to deal with an accident and/or insurance, their…read moreperson(s) fails miserably. The snotty communication & POOR attitude is startling & then flows to staff. I thought the pain in my neck was bad to start with. If you could run late or have insurance- GO ELSEWHERE. Apparently, business is good enough that customer satisfaction isn't a priority

My name is Bill. I am a 20 year Navy Reservist, and 20 year UPS Driver. Needless to say, I have…read morepunished my feet over the years. I want to share my thoughts on Dr. Rod Moore of the Woodinville Foot and Ankle Clinic. Simply put, he is the most down to earth physician I have ever dealt with! I have seen my share of Doctors over the years, and he really is a cut above. Why you may ask? He is REAL! He is genuine. He is passionate about footcare. You get your questions answered, and feedback on the best way to address you particular health concern. Then he wants to see how you are doing after trying some techniques, etc. There are other Doctors. But none I could reccommend more than "Moore".....Dr . Moore that is! Good health starts with happy feet!!! Bill

Dr Moore, destroyed my toe 3 plus years ago. I will never forgive him for literally destroying my…read moretoe all because of an ingrown toenail. Dr Moore recommended softening the skin around my toe with some sort of acid. 3 plus years later, infection after infection, my toe is destroyed forever. I can't do anything. I can't hold him accountable because I signed a form releasing Dr Moore from any reactions. This effects me on a daily basis and I am going to try and go after him for malpractice. Wish me luck. Stay away from this unethical foot doctor!

I saw Dr. Adad for the first time today. Very friendly, affable, confident, and knowledgeable. I…read morecame in for a first visit, where many doctors will diagnose your overall health but generally not treat more than one condition. In addition to taking the time to hear my story and understand my foot battles and concerns, Dr. Adad set about updating my orthotics with a 3D scanner (a first for me) and also treated a small plantar wart I had right then and there. (Most doctors I've seen will ask you to schedule a separate appointment for such things). I am so happy I noticed "Podiatry" on the sign when I was taking a tour of 2020 Lifestyles at the PRO Club. I'm looking forward to having such a positive partner for better foot health right in my home town!

I saw the doctor at PRO Medical after a recommendation from a friend that worked out with me. I…read moredidn't have a bad experience, but the suggestions were the same that I've gotten before, and the orthotics I got were horrible. I just felt like it was a waste of time. I ended up going back to my old podiatrist at the Polyclinic, and got new orthotics and a new treatment all together. I haven't seen him since, and I will only go back to him from now on.

I'm new to this lab. They do a great job, really good communication, pick-up service so I'm…read moreswitching everything here. Mark Kuzel podiatrist

Pacific Orthotics made my first set of orthotics back in 2022, and they fit in my shoes and…read moreconformed to my feet perfectly. After three years of daily wear, the cushioning needed to be refurbished. Unfortunately, I had procrastinated on getting this done prior starting my hike on the Pacific Crest Trail (PCT) in April, 2025. When I reached out to the doctor that ordered my first pair, he was unavailable until after my April departure. Since I was in a hurry, I contacted Pacific Orthotics directly. I spoke to Lizabeth and informed her of my dilemma. She referred me to another doctor at a different location of the same organization whom they also routinely work with and luckily that doctor was also under my insurance plan. She also let me know they would expedite my order once they received it from the doctor's office. Lizabeth was AWESOME!!! Not only that, but she and Eric, Pacific Orthotics' Owner, coordinated with the doctor's office to allow the orthotics to be shipped directly to my home. Not only extremely helpful, but their assistance also saved me a three-hour round trip back into the doctor's office to pick them up. The courier for Pacific Orthotics picked up the order along with my orthotics on Thursday and on Friday (YES! the next day) my refurbished "like new" orthotics were delivered to my home. What an Excellent Customer Service Experience!!! Happy Trails!