Do not go there if you have an appointment!…read more I scheduled an appointment with them well enough in advance by one week. I checked and arrived on time; another customer came after me with her appointment 30 minutes after mine. I waited one hour to even be seen and the appointment that was scheduled after mine was admitted and checked in before I was. I don't understand what type of process they run at this location but it is not effective. Being a healthcare professional and understanding my patient rights and responsibilities, this location has poor customer service. The receptionist is very rude and dismissive more especially to people of color. I would highly recommend this location complete evaluation as of their staff and the type of treatment customers are receiving to still be employed.

They found my mom's cancer and sent her right to the hospital! Saved her life she did have stage 3…read morelung cancer and now it's gone....

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

I have always been a big fan of Classen Urgent Care, as the employees were always so kind to us and…read morevery thorough. However, something has changed and the quality of care has gone WAY down. Very disappointing.

The type of care I'm getting is for a possible brown recluse spider bite, the quality is perfect…read moreand the Office Experience is fine, if you have minimal injuries I highly recommend them, so keep your dollars local and shop, dine or use the many services Midwest City has to offer !

The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

They dropped me for being in ICU twice and counting it as a no call no show . When I have…read moredocumentation with dates and times on them for each one . That shows I was in hospital . Office for scheduling are inpatient and rude , they hung up on me several times, another scheduler got a loud tone in voice and was super rude to me , the doctor wasn't bad . But, he did decide to tell scheduler supervisor to drop me . So, now all my medications that neede dPA on them including insulin I haven't had for 2 weeks . Is now not getting PAs and I'm having to look for a new doctor so I can get my medications . He also wrote scripts for name brand and the insurance doesn't cover it . Also, insurance says they do not see a PA sent it's been over a month since mid December .

Came in on Father's Day, and Karri and Karla were super helpful, friendly, and kind. I was seen…read moreimmediately and met with immediate relief and comfort from Dr. Crosswhite. Best urgent care experience I have had.

I hate to give poor reviews, but I feel I have to with my experience yesterday. I injured my foot…read moreand the swelling had gotten so severe I was at a 10 on the pain scale. I went in on crutches because I couldn't bear any weight. In fact, it even hurt to use the crutches because every time the foot moved the pain would shoot up my leg and with my foot dangling, it was moving and painful and swelling worse. The front desk didn't care to help at all. She was cordial, but not helpful. Watched me suffer trying to get from point A to point B. (A wheelchair would've been extremely helpful!) Anyway after 30 minutes I got put in a room to wait another 45 minutes to see the PA or doctor, not sure which title she had, she was nice but in hindsight she absolutely dropped the ball. She sent me for x-ray which took another 30 minutes or so then I sat and waited. The whole time, my swelling was intensely painful! I'm not a doctor and had no idea that the swelling alone was causing the intense pain. Just keeping my foot dangling and no compression and no ice was not a very smart situation bc it was intensifying the compression on nerves and my foot had turned purple with no movement in the toes. The PA and nurse didn't seem to care as I waited for an hour for the x ray to be read. I was shut in a room this entire time with no communication as to what was taking so long. And sitting in a chair in extreme pain with no way to elevate or ice my foot. I finally got up to leave so I could just get home and get some ibuprofen for relief when they gave me the report on the way out the door. No apology no instructions no help whatsoever! I truly felt like I was not cared for at all here. I will never go back even though it is right by my house! I will make the drive to Integris urgent care 15 minutes away where they actually treat you like you are cared for and actually communicate and help you. Come to find out, leaving my foot dangling like I had for so long could've been bad due to the severe swelling and compression on the nerves. Luckily I got home and iced it and elevated and put a wrap on it to alleviate the swelling, but they should've been the ones to tell me that, and make sure I knew to do that to prevent nerve damage! Anyway, just a heads up... they weren't busy when I got there, but picked up a little after I entered the room and were definitely not staffed for the mediocre traffic that came through. As I stated before, I hate to post bad reviews, but the way I was treated definitely warrants one and I think others should be aware.

This place hasn't been too busy when I have gone. The office is clean and staff is nice. I've…read morebeen here twice and both times to doctor there just in at great. Her knowledge is limited or wrong based on facts. She has a hard time just getting things done and doesn't seem to be straight forward. They stated on the phone they provided a service but upon coming in, that wasn't the case. Overall it's a great place to go for urgent care but due to my experience I'll attempt to find a different one to try out.

I checked in and it only took 5 minutes before the nurse called me back. I was seen and treated…read moreprofessionally; entire staff was very nice to me. I will be back the next time I need medical assistance.

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

I went here before NYE end of 2025. Previous urgent care experience made me hesitant to come and…read morethe previous reviews of this clinic were not great. Saw the reviews were good and decided to let's go. Dawn and Felicia took amazing care of me and helped me ease my anxiety of coming. Offered home treatment help and I would come back again.

Unfortunately, this was a terrible experience. I was only there for a few minutes before leaving…read morebecause the staff member I interacted with was rude. Customer service really matters, especially in healthcare

If you're seeking a medical facility where the doctor spends 15 minutes flirting with nurses…read moreinstead of attending to patients, this is the spot for you. Despite being told there was no wait, my husband, who was very ill with vomiting and diarrhea, was made to wait while the doctor engaged in flirtatious conversation with a nurse, even expressing interest in taking her on vacations. When we requested prompt attention, we were dismissed and advised to seek care elsewhere.

When I went in I was very sick and asked how busy it would be. They said immediately no one is…read morehere. We got in fairly quickly and then laid there listening to the doctor flirting with his staff. Absolutely the worse service EVER! Stay away.