In March 2023 I parked at this garage, used the onsite QR code to submit payment and stayed less…read morethan an hour. A month later I received a letter from Parkway Corp saying I had to pay $95 or it would refer my transaction to a collection agency. I followed up by phone and was reassured the matter would be resolved. One month later I received a second letter. When I called, the rep said they would settle the matter for $12 ($9 more than the original cost) and would not allow me to speak with a supervisor. After being a loyal patron of this garage for years, I never will go back.

Parking Can Be Expensive…read more This company has predatory business practices. This is the garage I typically use when I go downtown ... which is a few times every month. Anybody that uses the garage knows that you pull in, and then pay the attendant or machine on the way out. We came downtown for a comedy event ... was pouring rain ... and we were running behind my intended schedule. In my haste parking, I totally missed the signs saying "text to park". When we got back to our car 2.5 hours later (rain had passed, weren't in a hurry), I realized my mistake ... promptly pulled out my phone ... and paid for 24 hours (MORE than the listed event rate.) Next morning I have a text telling me to pay $50. I disputed, sent them screen shots where I paid (admitted before I left the garage versus when I pulled in). Next day, got another $50 notice. So I paid these guys. And guess what ... even though online payment is the only method, they charge a $5 online payment fee ... so the total was $55. Soooooo ... never again will I use them or any lot they have in Memphis. And I'll share that info with anyone that will listen. Have the receipts to back up all I've shared.

I parked in the Parkway Garage at 110 Peabody Tower Garage from 6PM-9PM on a weekday. It was clean…read moreand had plenty of open spaces. When I got in my vehicle, a rough looking approached it yelling and cussing at me, wanting a ride. I drove away and he was walking behind my vehicle, continuing to insult and berate me. I sped up to the exit gate to inform the security guard. The security guard was helpful and professional. He even walked to the exit to ensure I was safe to leave. I am visiting here from out of state. The area is dangerous.

Whenever I'm downtown Memphis and I need a special place to park for a low cost, I choose the Tower…read moreat Peabody Place. (I also choose the lot right across from the Orpheum, but that is sometimes checked rather frequently and I'd rather not lose my car due to towing) The tower has 6 floors and a wide range of spaces to park in. It has a stairway that can be accessed to put you on Second St or an Elevator which will bring you within the *somewhat lobby of the* Gayoso Place, which is an apartment building downtown. If you're looking to do some nice walking or even looking for restaurants, this will put you directly across from great places such as Aldo Pizza, Majestic Grille, Flight, and Maggie Moo's (Ice cream shop). Beale St is a short walk from the garage as well, so it's a good place to park if you're into walking anywhere downtown. If it's a sunny day, make the time and walk around for some good fun! I can promise you'll enjoy it!

I've always parked there for games at FedEx Forum. Yesterday, I have to pay $12 dollars twice. I…read morepaid when I entered this garage and when I was about to depart, I had to pay again. There were no directions regarding extra fees again after paying early. Nothing advertised showed $24 dollars for parking. I attended the basketball game at FedEx. This ridiculous!!! Had I known this, I would've selected another place. I'm going to investigate this practice.

Pretty good parking place. We usually park here when we go downtown. You can usually hear a live…read moreband playing from a nearby restaurant. It's smack in the middle of everything so it's a great place to park.

I booked ahead for one of the Best Park lots through a third-party site for a lot Best Park was no…read morelonger managing. I was turned away by the parking attendant (not associated with Best Park) and told I could not book the lot ahead of time, so I had to park somewhere else as I didn't have cash. The other lot cost me more than double what I had paid ahead for Best Park. The third-party site, ParkMobile, could not refund my money, and I was told to contact Best Park. I spoke to Darrell Yancey, Assistant General Manager with Best Park, and he was so helpful and friendly and apologized that I had this issue as the lot should not have even been available for booking on the third-party site. He assured me that he would refund my payment, and I appreciate his positive and kind attitude and willingness to assist me so that I would not be out even more money for the parking. Thank you, Darrell! I will definitely use Best Park again in the future as there are obviously kind and courteous people in management!

This parking structure is across from Sheraton Memphis Downtown on Market & N Second Street. Long…read morestory short there was a misunderstanding so we called 901-500-8856 because a boot was put on our car. Well the manager I spoke to was very rude and disrespectful and only wanted our money. This phone call took place July 1, 2017 at 11am and we called several times. During the last phone call to the manager she told us it was cost $125 CASH and that they didn't accept any additional forms of payment. She then hung up the phone in our faces. Horrible company.

Great addition to downtown! Conveniently located to provide plenty of parking for nearby…read moreattractions....., The Orpheum, Beale Street, FedExForum, Beale Street Landing, Tom Lee Park, etc.

I've been parking here for over a year because it is one of the cheapest/closest parking garages to…read moremy apartment, and they charge $89 a month, but that's discounted compared to neighboring apartment buildings where they pay $115, (they raised the price $15ish at the end of 2025.) and we have not had two functioning elevators out of the three for more than three months. It's advertised as secure, but the the gates to go in and out have not worked in months as well. And on top of that, at the end of 2025, they took away 20+ parking spots for an even more "premium" parking subscription on the second and third floors, so you will probably have to park on the fifth floor. Also think it's worth mentioning, after the parking garage was torn down where they're building the new Brooks museum, all the parking garages went up. It was $55 a month to park there.

On August 3, I parked at Premium Parking garage on Union, scanned the QR code, downloaded the app,…read moreand paid. I used the app to extend my time so I could enjoy brunch at the Peabody. Paid with the app. Premium sent me a violation asserting I did not pay. Following Premium's sets, I disputed the $75 invoice and provided an image of my credit card statement showing the two charges. First, Premium requested my credit card number because Premium had no record of the charge. I refused! Now, Premium Parking says I parked there for four days! I will NEVER park at a Premium Parking garage again. BEWARE!

Total rip off! Prices not posted. $16 for 1 hour. Other decks charging $2-3 nearby. Seems like…read morea perpetual issue. Please file complaints with the city and the BBB.

This place will rip you off. I pulled in and then pulled out because I decided to park at my hotel…read moreand walk. I received a $68 parking violation in the mail from the rental car company. How do you even receive a parking violation in a garage? Don't park here is all I can say.

Do not park here. Not only is there no security, no indication of how much it's going to cost you…read moreor how to add money if you might exceed your targeted time after you've left, once you exceed your time they will charge you $75.00 automatically, then charge you $90 if you don't pay the $75.00 by whatever date they've given you. Who does this? This is a total scam to extort money out of unsuspecting hardworking customers that are most likely going to court already stressed out. Disgusting.

This particular parking lot (P2705) has pay by smartphone, pay by website, or pay on-site via…read morecredit card at the parking garage kiosks. As seems to be the trend, cash is no longer accepted. There were zero personnel located at this parking garage. The guard shack was empty. There were no gates at all, thereby allowing unrestricted access by non-customers. The hourly parking rates aren't posted anywhere. Only after you select how long you need to park, e.g., one hour, two hours, twelve hours, etc., do you find out how much it will cost. For me, it was slightly under $12 for two hours. This garage could stand to be improved in many different ways. I don't recommend using it, as any vehicle parked there is quite vulnerable to being broken into or even stolen.