The staff at this shop is what makes this place stand out. In all times I've been there for small…read morethings, big things, or just advice they are always friendly and willing to spend time to help. There aren't many motorcycle gear shops around Memphis so I make it a point to support them and purchase from them whenever I can. The store has a good selection of helmets and a reasonable selection of gear covering different styles (i.e. sport, cruiser, motocross). The price/quality of the in-store gear fits the entry to mid-level range. As much as it would be nice to see a broader diversity or higher end stuff it probably does not make sense given the shop space and local market. Despite the limited in-store selection they are able to order pretty much anything and have it delivered to home or shop for free. Being a sister company to a large online retailer orders placed at Cycle Gear are likely handled by the same distribution network and with the same speed. Great place, glad to have them around.

Can't say that I'm overall impressed with their mounting & balancing services. Ordered and dropped…read moremy wheels with no issues and when I picked them up, neither of the yellow dots were lined up on the valve stems, the rear wasn't fully beaded, and not even 5 miles down the and one of the weights came off.

Terrible customer service and very cheap plastic parts for the price. I would highly recommend…read morespending your money elsewhere. The fairing I ordered had mis-drilled holes that wouldn't even fit the respective windshield and it utilizes cheap plastic bolts to hold it all together. You can absolutely find something better for $500-$600.

I hate adding anything after market to my Honda Rebel 300. It has the cleanest retro lines. But…read moredriving without a windshield is impossible on the freeway so I added (and installed myself) a 3rd party windshield. I opted for a short, 13" windshield in dark smoke. The next size up was a 17" and it would have made the bike look more like a scooter than a motorcycle so no way I was going that route. It was a challenging installation. The windshield is supposed to be easily-removed with just two easy catches but I could not get the windshield to fit around my headlight that way. I had to think outside the box and use the installation instructions in reverse by installing the windshield brackets to my bike before attaching the windshield to the brackets. The instructions told you to do it the other way but that would not work on my bike unless I first removed the headlight. But even then it was never going to be an easily removable windshield on my bike. In short, to remove it requires a complete uninstall. After the install I took it on the Interstate freeway for the first time. I had it up above 60MPH since I owned it but always without a windshield it felt as though I would be blown off the bike. Without the windshield I literally had to lay down on the gas tank on very windy days especially. That is uncomfortable for long drives. The tiny windshield makes a huge difference. Now the wind is channeled over my head instead of in my face and chest. I felt for the first time that driving the Honda Rebel 300 at freeway speeds for an extended amount of time is entirely possible. It was so much more comfortable with the windshield. I may not have looked quite as cool driving it but the sacrifice for being able to drive it on the freeway is well worth it. My regular truck gets under 20MPG and I regularly have to visit my Mom about 2 hours drive away. So for the good weather anyway, I will save depreciation by adding the miles on my motorcycle instead of my expensive truck. I got this windshield online from 'Memphis Shades'. They said it would fit my 2025 Honda Rebel 300 and it does. I love it. The install took about 30 minutes because first I tried to install it following the instructions. Once I realized I needed to assemble it in reverse then it only took about 15 minutes to install. It has 4 sturdy C clamps holding it to the bike. It is a solid install. I had already added the side bags for storage. The side bags completely hide the gorgeous rounded fender of the back tire. This rounded fender actually adds to the retro style of the bike so while these things are necessary for travel, I feel as though I have detracted from the overall look of the bike with these things. The bike was impractical without them. There are different kinds of motorcycle storage bags but side bags are the most common. One of my friends commented that the side bags make it look like an old man's bike, lol. Well I will be 65 this year so I guess I qualify in any regards. I took it on the 95 freeway for the first time today flirting with 75MPH, no problem. Some of my friends and family said I should have bought the next size up Honda instead (the Honda Rebel 500), but it is a heavier bike. When choosing a bike it is important to consider what you will do when the bike needs service. The Honda Rebel 300 that I bought weighs under 400 lbs without the accessories. But the Honda Rebel 500 has the same sized frame but is well over 400 lbs. To load the bike on the back of my truck I must be able to push it up a ramp from the side. I can just barely do this with my Honda 300 myself. As it is I need to remove the accessories to load it. With more weight in the case of the Honda Rebel 500 I would always need assistance to load and unload. The Honda 300-350 CC have always been Honda's entry-level bike. Because of this Honda makes them good because it builds brand loyalty and Honda Rebel owners often become Honda Gold Wing owners later on. The 2025 Honda Rebel 300 is an awesome bike. For me it has plenty of power. I can leave most any automobile sitting back at the light. As long as I can compete in traffic (and I can) I know I bought the right bike for me. You can find Memphis Shades online. They have a great tool for finding the parts that fit your own bike. I highly recommend this product.

Don't waste your time or money. I had an ACTUAL harley mechanic look at my 86 fxr they 'fixed', and…read morehe couldn't believe they let me drive it out of there. The best thing I got from this shop was a t shirt, and I'm not even gonna sport that anymore. Don't waste time here. Pay the extra amount and go to someone who knows what they're doing like southern thunder or Bumpus. Idk if they lost a good mechanic or hired one who didn't know what the hell they were doing. Leaving this review is saying a lot beings I hate to leave a bad review, but I felt it was a necessity.

this shop is amazing everyone know what they are doing. everyone is helpful and nice. won't go any…read morewhere else.

Brought my 700 grizzly to have fluids changed, axle boot replaced, and winch installed. Power…read morewashed the quad twice before bringing it to the shop (power washed over after trail riding, power washed a second time to remove dust from quad sitting for 6 months. Made sure all dust/dirt was washed off and areas being worked on were cleaned. I keep this bike in excellent, clean condition. Picked up quad two weeks later to find mud, dirt and rocks built up all throughout the undercarriage, wheel wells and on top of the bike. Areas that I specifically made sure there was ZERO debris, are now filled with lose clotted dirt and rocks. The four wheeler has 16 new miles on the odometer, and the gas tank went from 3/4 filled to nearly empty when I picked it up. The shop owner swears that no one would take my quad off-roading and that the dirt, mud and rocks could've come from "over spray when washing other quads near by". I asked him how golf ball sized rocks and caked mud/dirt can get in the axle areas and underplate by over spray. The odometer reading on their paperwork reads 0 miles in and 0 miles out although I watched him document the mileage when dropping it off. This shop 100% took my quad off roading into deep mud and did a terrible job trying to clean it and hide the evidence. I was actually planning on buying a 2022 hayabusa from this shops showroom until this happened. Potential customers beware of this shop. Terrible attitude from the team the entire experience as well.

Called a week ago for a quote on adding a horn and turn signals to a 2025 Polaris got a text back…read morethat they were working on the quote check back said they'd have a quote in a few minutes. Text again the next day and I've not had a response. This was 10 days ago terrible service just getting a quote.

went to get a used Ryker was there when they closed Saturday and I was there this morning and…read moresomehow while they were closed someone came and got it.. from what here this is common for this sht hole. customer service is terrible Took forever. save yourself drama and go somewhere else.. stuff is way over priced anyway!! I'll never go back there.. like I said sht hole!!

I can't begin to tell about the great experience I had at Bumpus Harley Davidson. From my fit…read morespecialist Chris who was the best salesperson I've ever dealt with in the 30+ years buying Harley's. As well as finance manager Jonathan, to the General Manager Reggie. I was treated as a VIP even though I was just buying a used Fat Boy. Top notch from day one. Highly receommend.

This pains me to write this review because of the love I have for Harley Davison and motorcycles in…read moregeneral but please do not purchase any motorcycle from Harley Davidson (2160 Whitten Rd Memphis, Tn ) I purchased a bike from this location Friday March 21,2025 , I assumed the bike was in perfect condition. Once I arrived home with the bike I noticed an oil leak and immediately called Chris my sales rep, and explained my concern. He told me to bring the bike back to the store the following day ( Saturday, March 22, 2025 ) I arrived at the store Saturday at 9am to be greeted by Preston from the service team. He showed great empathy for my concern. Preston checked the bike in to investigate the oil leak at that time. Several hours later, Preston came to me and assured me that they fixed the oil leak and my concerns has been resolved. I took possession of the bike and rode it straight home. Once I arrived home 30 minutes later , I found to my surprise the bike was STILL leaking oil. Now I am frustrated and demanding a refund. I contacted the General Manager Reggie and explained my concern and frustrations but all he offered me was to work on the bike and that they would not issue me a refund and take the bike back. Mind you , I haven't had the bike for a full 24hrs so I'm confused on why I could not return the bike. Reggie sent out a rep to come pick up the bike from my home so they could work on it AGAIN, I still do not have the bike. I no longer want the bike at this point. I am very disappointed and frustrated with the situation. I feel that I am being taken advantage of, and not being treated as a valued customer. I'm loss for words on how to proceed. I have contacted my attorney to council me on my next approach. In closing, I value Harley Davidson for what they stand for and product they stand behind. But this situation leads me to question the leadership for this amazing brand!

Great first visit...excellent selection of bikes and riding gear...misc holiday goodies too…read more.. I even met Santa, He said he was checking in on his elves and that they are working hard...Tick-tock, Tick-tock!Saw the most exquisite bike on display - the prototype of a 2007 remake ..of a 1957 Hydra Glide owned by Elvis. There were only 30 made in 2007...this one is here for the world to see in all of its glory! Its owner owns Southern Thunder! It was on display at one time in Graceland when I believe Southern Thunder had a small retail center there but its here now! Check it out...and make a purchase while you are there ...ask for Tom...he is super knowledgeable! .

I have tried to purchase a motorcycle on 2 separate occasions from Southern Thunder Harley Davidson…read moreand both times the sales person advised they would call back with the deal and they never called. Last time I went and bought an Indian in Kansas and now I will buy one from elsewhere. I mean take my time to give all the info and they can't even follow-up. Even worse when I told the sales person I wanted to get one before cancer treatment in a couple weeks before being hospitalized and quarantined for several weeks there was still no call back or follow-up. The service department is great and parts good but if you want to buy a motorcycle don't go here. Their sales tactics are horrible.

Very helpful and customer service was quick, kind, and professional. They were very busy,…read moreacknowledged me and helped me as quickly as possible.

I visited your store number 20266 on Highway 64 in Lakeland, Tennessee 38002…read more The reason for my visit was that my Autozone Platinum battery was failing. I wish to commend Mr. Sherrod Barnes for outstanding customer service. Mr Barnes is very knowledgeable and friendly, has a super smile, and is helpful. Mr. Barnes's customer service level is why I only shop at Autozone for my automobile needs. Please pass on my thanks to Mr. Barnes, Thank you for your time, Mike

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

gave me information on original product I was looking at, offered alternative that would work in my…read moretruck. Love it! FAST turnaround time as well. Excellent work and warranty on their labor as well. The whole team was very personable and easy to work with. Made extra care to make sure I clearly understood the product being offered as an alternative before they placed the order. 5 STARS!!!