I visited your store number 20266 on Highway 64 in Lakeland, Tennessee 38002…read more The reason for my visit was that my Autozone Platinum battery was failing. I wish to commend Mr. Sherrod Barnes for outstanding customer service. Mr Barnes is very knowledgeable and friendly, has a super smile, and is helpful. Mr. Barnes's customer service level is why I only shop at Autozone for my automobile needs. Please pass on my thanks to Mr. Barnes, Thank you for your time, Mike

Visited this store on the afternoon of 10/26/2024. The gentleman who helped me was very courteous…read moreand patient. He read my car error codes and helped me understand what parts I may need. He was knowledgable about cars, including mine. Thank you for the great experience!

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

I've used Southern Automotive for 25+ years. They are very competitive, very professional, and…read morealways get it right the 1st time! Whether it's my personal car or truck, or one of our Corporate fleet trucks, Chris @ Southern Automotive always gets the first call. He'll always have it ready at the time that he promises.

We can't say enough good about our car buying experience at Wolfchase Nissan. Everyone we came in…read morecontact with was friendly, polite & professional whether they were a part of our sales team or not. Needless to say we appreciate our team which consisted of Jeri Winston, Darrell Smith, Booker T. Johnson & Claude Bradley for all of their help during the whole process. We called ahead to see if our Murano was still available & sent them our info on the way. They had everything in order & made it one of the most pleasurable buying experiences we've ever had. We enjoyed meeting these folks & would highly recommend you check with Darrell Smith in Sales when you get ready to buy your next vehicle. Thank you all, Wayne & Rita

Had a new engine put in many months ago. I have had to bring my car back 4 times due to sensors…read moregoing crazy and the car trying to lose power and stall. They have terrible communication (none really). My experience spans over MONTHS. They have had my car off and on forever now. I have had it for a total of 4 days in that time period (first drop off end of summer. 2nd time October 28, it is now Dec1). Since the first trip this has been my experience. And I have only had the car two and a half years. 1st time - kept it 14 days, said they could not get it to act up, had me pick it up. 2nd time said they could not find an issue and wanted me to pick it up, after 21 days and me TRYING to contact anyone, I FINALLY got to speak with the GM. I let him know they eventually were to replace my transmission under warranty. They gave me a completion date, no phone call. My husband had to drive there and look someone in the eye to get an answer. All the parts did not come in and we were NEVER told. We expected to pick our car up on Wednesday, this was Thursday. They asked my husband to bring in his key fob. He had to ask why, they guy said to reprogram it. My husband again asked why, that is when they told him they lost my key fob! We were finally contacted on the following Thursday it was ready. THIS IS AFTER 22 DAYS. Drove it 4 days and it did the exact thing I had originally brought it in for. Brought it back the following Monday. The GM drove it himself a total of 100 miles. It acted out for him and a mechanic who was with him. They determined it was a sensor issue that needed to be "adjusted'. I got the car back on the following Saturday for it to act up by that afternoon!!! We just dropped it off this morning at 6:30 for the FOURTH time. This is getting old; I need my car. We have owned 5 Nissans and never had this kind of issue. I am now really not even wanting it anymore because I am concerned it will NEVER be repaired correctly. We paid it off early. I am sooooooo upset. I am so done! I cannot afford another car. This was supposed to be my retirement car.

Xavier was able to help with multiple requests in an efficient and timely manner. He was friendly…read moreand informative. Great service!!!

All I can say is, I think they tried their best. It's not an auto shop. These are people who need…read morejobs who took a couple of e-learnings so they can make it to close every day.

My car battery was dead so I called AutoZone to see if they…read morecould deliver a battery to my house. The store clerk told me that they don't deliver.But to my surprise the store manager Alford Williams got on the phone and asked me how close to the store I was and told him less than a mile away.He said he would come to my house and bring me to the store and I could buy a new battery and he would bring me back home.It was such a blessing because I had an appointment that afternoon .

Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

I thought I had an issue with my vehicle electrical/charging system. O'Reilly previously tested the…read morebattery and alternator in their parking lot. This was a two month old battery. They all tested fine. I left that day and still had a charging issue. About every week or two, I would need to boost this vehicle off. Battery/alternator okay...no parasitic loss...no electrical shorts or blown relays/fuses...what could be the problem? I took it back to O'Reilly. Raphael started researching the vehicles battery application and found the problem! I had been sold a smaller capacity battery. While this small battery had enough charge to start the vehicle and run it for a few weeks, it was slowly discharging energy up until the point it could bo longer start the vehicle. Raphael and Hunter fixed my issue! Great job Raphael and Hunter!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Aldo is the man!!! That dude is a great representative to the company and now setting ambassador to…read morethe establishment he has always been very helpful, kind, patient and always willing to give suggestions I'm looking to help out customers the best way he can.

The staff at this shop is what makes this place stand out. In all times I've been there for small…read morethings, big things, or just advice they are always friendly and willing to spend time to help. There aren't many motorcycle gear shops around Memphis so I make it a point to support them and purchase from them whenever I can. The store has a good selection of helmets and a reasonable selection of gear covering different styles (i.e. sport, cruiser, motocross). The price/quality of the in-store gear fits the entry to mid-level range. As much as it would be nice to see a broader diversity or higher end stuff it probably does not make sense given the shop space and local market. Despite the limited in-store selection they are able to order pretty much anything and have it delivered to home or shop for free. Being a sister company to a large online retailer orders placed at Cycle Gear are likely handled by the same distribution network and with the same speed. Great place, glad to have them around.