I met with Steve gave him all my paper work and once he finished our taxes we owed a little back…read moreto the state (MO) and was getting a $2855 refund with Feb. Well after waiting some time I check on my Fed return and was told there was an error in my return and I owed Fed over $600. I sure wont have my taxes done with Steve again, paid this guy and he made a huge mistake. To double check I used turbo tax and filled out all my info it showed I owed, if I can do that for free why did Steve charge me to do it wrong... not good. Looking else where next year.

Horrible experience! Horrible communication! Nothing but unnecessary stress! We got our returns…read morethe evening of the April 15th with errors like adding 1099 income & banking interest multiple times, stating we took out investments that we didn't have and creating a penalties that we didn't have and putting someone else's 900k on our returns back pages. I got him my information March 6th. He sent it to us 3x and it still had errors. I have to have our returns reviewed by someone else because their were still errors after filing then I received a letter from the state regarding an error. Totally a nightmare. Unfortunately we paid for the whole amount out of good faith and now have to pay to have them reviewed again since there were so many errors! I could NEVER recommend Steve Shapiro EA.

If you're looking for a CPA who is not only incredibly knowledgeable but also genuinely cares about…read moreyour financial well-being, look no further! I had an amazing experience working with this firm. From the very first consultation, they were friendly, patient, and extremely thorough in answering all my questions--no matter how big or small. They took the time to review my situation in detail and found deductions and opportunities I never would have spotted on my own. What really impressed me was their clear communication and the way they broke down complex tax topics into easy-to-understand terms. I never felt rushed, and they always made sure I understood every step of the process. Turnaround time was fast, pricing was fair, and the level of professionalism was outstanding. It's rare these days to find someone who delivers both top-tier expertise and exceptional customer service, but they absolutely do. Whether you're a small business owner, an independent contractor, or just someone who wants their taxes done right, I cannot recommend this CPA highly enough. Five stars all the way!

Unethical, rude, disrespectful, insulting, and unprofessional CPA. Has treated me and others with…read moreutmost disrespect and incompetency. Wasn't transparent about pricing and charged much more than quoted. I told her we would be parting ways after tax season, as my S-corp return and personal have not even been started on yet (S-corp due March 15, they filed extension March 14 but didn't give me any updates, today is April 5) about which I was not notified, and she had the gall to fire me as a client 10 days before individual taxes are due because I set boundaries with her. Her emails included insults and personal attacks, and her office did not return everything to me that I sent them. Cites reason for the incompetence is that an accountant left her firm. Perhaps if she weren't so ugly to clients and employees, people would stay. Here are some comments she made to me just today via email (not counting previous encounters): When I asked why they didn't call about discovering my returns haven't been worked on: "I am not curt. I am still confident, and that's why we are working our tails away instead of crying over it on the phone." "Can you please stop panicking for no reason?" When I questioned the hike in pricing and lack of transparency about it (important to note I told her when I hired her that I am new to being a business owner and need some guidance, which she agreed to provide): "I am also certain you realize it took time to answer all your questions in person or over the phone. I understand that you came with very little knowledge of how the S-corps work, but it is not my place to educate for free." This is just a sampling, and there were were pleasant interactions as well. However, there is an overall air of superiority in her communications. Mila seems unable to take accountability for her choices, and deflects them onto her clients when there are negative consequences. For example, I am aware of a former client who fired her as a CPA due to her behavior. When I brought this to her attention, she advised that she fired the client, who is no longer welcome back. I'm aware of more another individual who plans to fire her because of their experiences with how rude she is. She may be good at math, but she is terrible with people.

I have used this company for the last several years and will continue to. Everyone is friendly and…read morehelpful. absolutely love that you can also drop your paperwork off and come back and pick it up when it's done. I trust that they will do me right and I would also recommend them for anyone.

Had our annual date with Christine for our tax prep. Our situation isn't the simplest and every…read moreyear brings new tax issues and challenges. Christine navigates them smoothly and quickly, offering advice as we go to help the next year's filing. With the time I save I'm very pleased to write the check for her services.

great knowledgeable and superb service…read more Have had them work on company's 1120 for about ten years now; prior to that worked with Shelby the original owner mom

The Old Tax House is a staple in an O'Fallon. Not only are they a well-respected business, but they…read moreare also a very philanthropic, community-oriented company. They support a variety of charities including ours, The Great Rivers Crisis Intervention Team Council serving St. Charles, Lincoln and Warren Counties. Thanks for all you do!

I have used Joe Whalen at Sederberg & Associates for many years. He does a great job for us at a…read morereasonable price. He is easy to talk with and I highly recommend him.

I'm currently working with Morris, one of the accountants there, to sort out my senior father's tax…read moresituation. A free tax advisor a few years back told him he didn't need to file anymore. Then he got a letter from the IRS last year; apparently they disagree. Morris has been helping me figure out what docs I need to find. He's patient and low-stress. Since my dad has Alzheimer's, he's not a good resource anymore. Morris is kind, helpful, and low-key. I'm happy to be working with him. He came highly recommended from a trusted friend, too.

My cousin suggested Mary Cay to me because I needed someone new to handle my taxes. The person I…read moreused last year didn't do a great job and I was ready to bring my giant pile of paperwork to someone and have them sort it all out. Mary Cay did that and more, and I couldn't be happier (or more relieved.) I went on the same day as my cousin and was totally taken by surprise at the "welcome board" she uses... it cracked me up! There was a big sign welcoming both my cousin & I by name, and you don't see that personal touch very often anymore. It at least let me know I was in the right place! I went upstairs and we laid everything I had on the table. Forms and forms and more forms. She took all of my information and then plugged a bunch of things in, which took about 30 minutes. What I LOVED about her services was that she explained what everything meant as she went along and I ended up learning so much just from the brief time I spent in her office. Her fee is reasonable, and what stood out to me was that it includes "anytime financial advice." I can call her or email her with questions about anything related to money throughout the year, and she'll be glad to help me. She also told me she thought it was great that I was taking charge of my finances and had everything organized, which made me feel ahh-mazing. The only thing better than having your taxes done early is doing business with someone you can tell genuinely cares about putting you in the best situation possible. I'll be using Mary Cay for many, many years! I'm crackers for Rackers.

Jan is amazing, she does a great job on tax returns at a reasonable fee. Absolutely excellent! She…read moreis smart and totally dedicated to doing a great job. We are very pleased with her work, and happy we found her.

I've never met Jan Roberg, but I spoke with her recently. I came upon her office's phone number…read morewhen I was researching some unnecessarily convoluted and asinine tax laws that would only happen in the US of A. I felt some stress upon discovering that I may (or may not) be fined for not filing something that until today, I didn't even know was a thing. But as I've learned from a lawyer friend of mine, "ignorantia juris non excusat." For future reference, an adult pleading ignorance (i.e. "I didn't know") isn't afforded the same levels of leniency as when a child does it. So I called Roberg Tax Solutions, because the local (Oklahoma City) tax advisers are either not quick at responding, or are not willing to provide any insight without seeing dollar signs first. I got her voice mail. I figured that was the end of that, but she called me back within five minutes. I have never before had the pleasure of speaking with someone who was so helpful with tax advice. Along with the advice, I caught a hint of her kind personality, and she helped ease some of my stress. It's disappointing that I had to contact someone from out of state to get the help I needed, but at least I got the help I needed. While I don't live in St. Louis, I almost wish I did just so I could deal with a fantastic tax professional like Jan Roberg.

I received a letter from the IRS stating there was an issue with my last tax return, so I made an…read moreappointment with the West Clay office for help. When they looked over my information, I was told to "do it yourself" and fix my own problems! Even though I told them I don't fully understand the problem. That is completely ridiculous, I did not make an appointment just to be denied service. Correcting a tax return after filing is a service advertised on the H&R Block website, and they told me to get lost. Never going here again.

I've had my taxes done by H&R Block three years running, the first time in the city on Grand and…read morethe last two times in St. Charles. I've found their service generally inconsistent and expensive, but my taxes are complicated and I'm often away, so I have peace of mind knowing that if trouble crops up they are there to help sort it. The ladies at the West Clay are friendly and knowledgeable and the two I met most recently sound like they'll be around for awhile. I'm likely to keep returning.