Everytime I've been the staff have been kind and attentive. I'm usually seen very quickly too.read more

I had to go to the lab at 8:00 am for time sensitive blood work. when I got to the clinic, the lab…read morewas closed and they said it would be open at 12:30, so my lab work could not be done. Now I have to contact my Endocrinologist to send me the medication I have to take prior to the lab work, and also will have to arrange for time off work to get it done again. This is a recurring issue with this clinic. I you live in Raleigh, and have to have time sensitive lab work done, plan to drive to the hospital in Durham because you likely won't be able to do it in the morning at the Raleigh clinic.

I really wanted to like this place, it sounded like a small, friendly neighborhood clinic. Making…read morethe appointment was easy, but starting in the waiting room, the experience was not good. The receptionist seemed distracted and inattentive. A man burst in the front door yelling that he needed attention, and she turned to him and totally ignored me. He actually was not in distress, just loud. When I finally got to a room, much later, the Dr. came in and started talking into her open laptop without even looking up at me. The whole experience was de-huminizing. to top it off, the neighborhood does not apprear safe and I was almost hit by a speeding driver when trying to get out of there. I will not be going back.

I have nothing nice to say, except the receptionist was nice. The doctor and nurse were not. The…read morenurse did not seem to know what she was doing. Had to stick me three times to draw blood. I have changed to another place

If you're looking for a new doctor's office, skip all Avance Care locations. After years of…read moreheadaches and being treated like a number, I'm moving on. The doctors and PAs aren't the problem--they're professional and capable. It's the system they operate within. It's profit-driven, demands unnecessary follow-ups, uses platforms that constantly malfunction, and if you find a doctor you like, don't get attached. They leave. Here's what pushed me over the edge: I submitted a prescription refill request a week ago, a few days before I ran out. I've sent multiple messages and left voicemails. When I finally reached someone today, I got attitude and zero accountability. My provider had been out for over a week with no coverage plan. Nobody was monitoring her messages or prescription requests. No one communicated this. My voicemails went unreturned. When I called to ask what was happening, I was told: "I'm not responsible for anyone else. It's not my problem." That's Avance Care in a nutshell.

Referrals are useless. System is broken. People in their referral office don't read chart or follow…read moreup with referrals. I had to make my own most of the time. Doctor seems preoccupied and/or tied to her laptop instead of really listening to me.

Very detailed dr . Not wanting to over medicate his patients …read more He took his time to speak to us individually not rushed and explained certain details. He is a keeper

Dr. Rakesh Patel is an excellent physician who cares about his patients. I lost weight under his…read morecare and my numbers have improved tremendously. He listens and is very attentive to my mental and physical well-being. The office and lab staff are nice and always pleasant greeting patients with smiles. He has encouraged me to live a healthy lifestyle by eating healthy foods and exercising regularly. He has definitely motivated me, and I feel better. I wouldn't want any other physician to treat me. I recommended him to my family and coworkers also. I love the office and its location.

I am very impressed by CenterWell Senior Primary Care's Capital Blvd location. I learned of this…read morelocation when attending a community day event. I recently brought my mother to live with me who is 70. I was seeking more comprehensive patient care as a caregiver to someone with dementia. CenterWell delivered. Our first visit was impressive! This location is excellent. This is one of the best looking primary care facilities I've visited. Very warm, bright, immaculately clean and inviting. The reception staff greeted us at the door upon arrival. Latisha was excellent assisting us with a warm welcome and helpful information for other resources. We met with Nana Addai who took her time meeting with us and asking questions. The medical assistant was phenomenal as well. They treated my mom with respect and provided a comprehensive assessment for memory testing and checked her feet. Many providers have skipped this in the past. As a patient with diabetes, this is crucial. Mom received a senior goodie bag after her visit. With a ton of helpful resources for seniors. This site is equipped with snacks and a cute coffee station. We were grateful for the Green Mountain hazelnut k-cups, Skinny Pop and Kind granola. This isn't something doctor's offices offer typically. After her assessment, she completed lab work and we joined the Fitness Friday Chair Exercise class in the activity room. This class was high energy !!! The instructor was excellent and the women attending the class seem to have formed a community of regulars. It is excellent that they go above and beyond providing this program for seniors in the community. I appreciate the staff offering outside resources. I highly recommend CenterWell and Humana as an insurance company.

Center Well Senior Primary Care, at 3901 Capital Blvd, isn't any better than most other Primary…read moreCare Physician's Offices, as a matter of fact, they're worst. Beginning from the top, with the less proficient education of their doctor, LaToya Fulton. Unless a patient is naïve and/or oblivious, the medical incompetence is obvious throughout this practice. Their lack of available doctors makes it more difficult to treat their patients in a timely manner. That's one reason why they're not a reliable medical practice, especially for seniors. During my 6 months, their patient portal never worked, Dr. Fulton wouldn't prioritize my cold symptoms enough to schedule me in to see her, so I had no other choice but to call a more professional, competent, and compassionate medical practice. Although previously, I saw Dr. Fulton's PA, and she stated in her visitation summary that my pain started weeks ago, when actually, I told her it returned weeks ago but started a year ago. Details are important, although you'll never know they know this. Unfortunately, I relied on them again, even though I hadn't heard back from Dr. Fulton previously. This so-called medical practice is dangerous, because it's the total opposite of what it portrays itself to be. You'll be better off using Duke, UNC, or Wake Med. All three have working portals and their doctors won't ignore you when you need them most. I started to take Dr. Fulton's ignorance and incompetence personally, but I realized that subjugated people like her have their own agendas. Obviously, she can't differentiate being blessed from being cursed, which I should've taken into consideration when we first met. In ALL of my years CenterWell has to be the most medically dysfunctional practice and it need to be discontinued before they're sued for medical malpractice.

This office calls you non stop if you don't make a follow up appointment with them even if you tell…read morethem you don't need an appointment. They will start to call your emergency contact looking for you and send you letters. The calls were so constant I had to block their number. Tried to contact them to get this to stop and it took almost 10 minutes and was put on hold for something so simple. I felt harassed by this office.

From the owner: The Raleigh care center located in Raleigh, NC, servicing the Wake County area, is where you'll…read moreexperience a dedicated care team who will take the time to listen and understand your concerns and health goals. We provide primary care for Medicare Advantage and Special Needs Plan patients. Accepted health plans include Healthy Blue and BlueCross Blue Shield of North Carolina.

Universal Family Medicine now is known as Med First Practice. The doctors have been okay doing my…read morevisit. The staff that works up front needs to be replaced. A whole new team is needed. They have no respect for patients. I give respect when its giving to me. I acted just like their ghost when I enter the office. I can't stand to see none of the workers up front. I don't like to see no one get fired. I would like to see it be done. The gurls up front need to grow up learn how to value patients and learn customers skills instead of acting like the B**CH'S that they are!

Today I went to the doctor for the first time in about 4 years. I was nervous...well, scared…read morebecause the last time I went to a doctor, I saw a woman who basically berated me for being overweight. It was a terrible experience and I hadn't gone back since. So I tried this doctor's office based on a review I saw for Dr. Christine Han. She was everything I needed her to be and more. She was patient, nice, funny and, most importantly, non-judgmental. As someone who is very sensitive about myself, it meant a lot that she was kind and gentle. Another thing I really appreciated is how thorough she was at explaining all of my options for everything we discussed, and she didn't try to push one method or one product on me. She showed genuine concern about my problems and the things I was concerned about and didn't have a superior "I'm a doctor, you're not and you don't know anything" attitude, which unfortunately is too abundant these days. The Assistant who helped me before I saw Dr. Han, Alex, was amazing too. She helped calm me down after I told her about my previous experience in a doctor's office. Overall, this was a great experience, and I feel motivated to continue going to Dr. Han and improving my physical health.

Primary Care- Dr. Jennifer Jo, and her assistant are the worst. Dr. Jo's beside manner has much to…read morebe desired. She doesn't care about me as a patient. Her assistant is rude and has no personality. I have been a patient for 5 plus years. I hate that Dr. Carr joined this practice. I will be going elsewhere, sadly they don't even care.

Appointment was easy to set. Alan listened and explained…read morewell. I am receiving excellent care.

Dr. John Cambell was my primary care doctor when he was in Florida. Since he relocated out of state…read moreI have not found a primary care physician that has come close to being as wonderful as him. I hope one day he returns, I would go back to him without hesitation.

Yea. So I made an appointment. Came in with no one in waiting room. Get to hear peeps in back…read morechatting it up. Only to be barked at "I'm with a patient ". No sign in sheet No one at front desk. It's now 15 min past my appointment time. Hope the coffee break is going well.

My dad's doctor required blood work so they sent me to this lab. You can make an appointment but…read moreit's not required so we walked in at 12:30. There was no one waiting when we got there and we were greeted by the sweetest lady named Regina. She had us just check in by entering patients name and birthday into an iPad. She took us back, pulled the blood, and we were done. We were in and out all within 15 minutes. Regina was super nice and very gentle with my dad. Overall great experience.