We went with Touchdown Tile for our upstairs bathroom remodel, as they came highly recommended. We…read morereceived our estimate at the beginning of September in 2024, Final payment 12/30. Initially we were told it would be done by Thanksgiving and it ended up going through Christmas. Throughout this process there were numerous issues. They installed a bath fan that still did not work appropriately and the contractor put his foot through the newly finished knockdown ceiling, floor tile improperly laid, improper grouting (they had to reapply multiple times), electrical outlet and switch not installed level, they damaged the bathtub, the entire tile surround in shower was installed badly and waving. Not to mention the mess left outside, drywall compound/grout water being dumped in my backyard and damaged my siding/grass; and a piece of plywood in the front yard that was buried by snow during the project and killed my grass when found in spring. Due to this, I reached out to the GC about my complaints in March of 2025. The GC was shocked by the quality of the initial job and stated he would correct the mistakes. They finished corrections in January 2026. After the "corrections", the bathroom fan doesn't work and drips a lot of water when in use. The entire surround was replaced and still not done well, the tiles aren't aligned and in one spot i have a cut myself a few times from the tile jutting out. Not to mention, I purchased this tile for the contractors and didn't receive payment until the fix was complete months later. This was brought up during the second surround installation and the solution was to add more grout to the bottom of the jutting out tile. This grout has since deteriorated and it is sharp again. Grouting was done incorrectly and redone 3 times during the fix. Multiple attempts to patch the damage to the tub were done, damage still visible in 2 spots. They tiled over a water pipe that held the shower wand, so we had to wait for the GC to drill into the tile to reveal the pipe. The plumber came out to the drilling being incomplete and had to reschedule multiple times. To the plumber and I's dismay, this delayed the process. On the other side of the shower there is a closet with an access panel which has began to show increased signs of water intrusion at the top of the wall near the shower head. In the end, I was compensated for the tile I purchased + a little extra. (this did not cover the cost of tile plus interest due to delays). Plus a bathroom with improper tiling, a steam issue (to the point it has rusted the light fixture in the bathroom), and incredibly messy finishes (including towel racks falling out of wall). We wasted 20k dollars and will have to pay to have the bathroom remodeled, yet again. BEWARE, please think twice before using this company. I will not be recommending/referring them to any friends, family, or clients.

Extremely professional and knowledgeable. Kyle came up with the perfect solution to a tile repair…read morethat ended up looking better than the original design. He was very efficient and conscientious, as well as very pleasant to work with.

Still waiting on them to replace the leaking window 3 YEARS later!! They do not hoor their…read morewarranty! Do not trust them!

SSE installed new siding just after we had another company replace our shingles 1.5 years ago. The…read moreroofing company came back 1.5 years later to inspect roof after a hail storm. He said out of the blue how well the siding was installed. he was impressed at the job they did. This came from a big roofing/siding and window company in my area. I too love the product and work they did. I have the best looking home on the block.

very friendly people and quality work!!!!! , i would highly recommend them. they seemed like a…read morebusiness from the past where things just went well.

I had to replace my defective fireplace with one from Custom Fireplace and Chimney Care. I am so…read morehappy with the product and installation. I highly recommend them.

Rick and Monti are so responsive and reasonably priced! I will be calling them again soon for my…read morekitchen and bathroom and greenhouse schemes.

Contract price was 1.6M closed around 2.1M we upgraded everything/anything you can think of. Total…read moreupgrade close to 500k (the amount $$$ TJB made from upgrades) closed loan on Dec/30/2022 moved in Feb/2023 only thing left is a driveway. Driveway could have been completed in June but we asked if driveway can be delayed till August/2023, we had a whole bunch of landscaping needed to be finished first. He said ok call him when I'm ready. We were scheduled to plant 16 Maple trees down our driveway when we found out the property stake was incorrect we were on our neighbor's lot (empty at the time) and according to our city ordinances you have to be 10ft away from our neighbor's property line. We now have to move the driveway, can't plant trees can't put irrigations driveway is lay with class5 rocks it had to be dig out. (All conversations posted on Yelp) long story short driveway was moved, driveway went in first week of September, two weeks later got an email balance needed to collect for driveway. (Loan closed driveway included) First email from Tiffany, an invoice for rebasing/digout/weeds. Second email from Justin, billing not for those reasons. Here comes the ugly side of Justin when I said I will not pay. You should never call your customer "dishonest" how are you going to bill me after my loan has closed. Yes we have talked about a bigger driveway which I was never quoted for, no change order was signed off by me like all previous upgrades. 1 year warranty was approaching I emailed over the list and this was the response I got (email Oct/23 MUST READ) they responded quick when I reminded them of state requirements. (Nov/4 email) Took awhile for everything to be scheduled. Jan/2024 I was still waiting for paint, emailed couple time no response. Finally received a email saying all warranty required by the State of Minnesota has been completed. Pay the $1200 and we will come finish the job. (In other words Feb/8/2024 email) I would never recommend TJB to anyone. A builder supposedly been around for so many years would be this petty over $1200 over mistake they made themselves is mind boggling! I would've just finished the job and move on to the next! Last few photos are how they left my home looking after they sanded down ceilings and filled in the wall cracks. The audacity for leaving a 2 million house looking like this. TJB "Luxury home builder" this is what luxury finishes looks like! I only wish I did more research and homework. We love our home and our neighbors, too bad we ended with a shitty builder. Not a reputable company in our neighborhood will continue to warn others!

Follow up was wonderful. Building the house was also great. Good product and right on timeread more

Found James on FB Marketplace and glad I did. He refinished…read morethe floors in our 1957 home. The floors were in really bad shape from years of neglect. The floors were stained, worn out and almost black in areas. After refinishing they look brand new. He got all the stains out. James was professional, worked hard and showed up on time. Was also good at communicating and explaining the process. I would highly recommend James.

We had a terrific experience with James. He was punctual, personable, patient, courteous, and kept…read morehis work area clean. His price was competitive, and the results (refinishing our 100 year-old living room and dining room floors) were excellent. We recommend James and would hire James again without reservation.

Mike and his crew do excellent, efficient work at a great price. The deck is beautiful and sturdy…read more The area was left clean. They listen and remember well. They explain the product and process thoroughly. Communication is not an issue at all. Very patient when dealing with a townhouse association. Very customer oriented.

Wanted to postpone our roofing job until spring, And was asked for 1500.00 dollars for doing the…read morebid and meeting insurance company, By john deotis seems like extortion. I would not recommend First impressions roofing. We are done.

We had need of a small roofing job to extend out vent stacks in order to sell our home. Ken was the…read moreonly one to answer promptly and work with our compressed time schedule. Very personable and knowledgeable. I would recommend him highly.