Premium Clean gave me a fast, honest quote quickly and I was able to schedule a large sectional, entire basement carpet, and some smaller miscellaneous items to be cleaned. Nate was easy to communicate with, on time, courteous, put down something to protect the floor (including corner protectors for the hoses so they didn't rub/leave a mark). There's a 7-day guarantee and Nate was true to his word. We had some pet odor that didn't come out of the couch on the first pass, and Nate came back out to make it right. I would HIGHLY recommend Premium Clean to anyone who needs furniture or carpets cleaned and will be using them again for future needs. read more

Nathan just cleaned our basement carpeting for the second time, and I'll definitely be making this an annual arrangement. Looks spectacular -- you'd never know we have three dogs. Nate is also very personable and professional, and FAST. The gold standard, far as I'm concerned. read more

Nate was straightforward with his estimate, put me on the schedule for next day service, kept in touch with me about his ETA and did a phenomenal job on our 'holding on by a string' carpet! He is professional and simply a pleasant person. I would absolutely use Premium Clean, in the future. read more

I would encourage anyone looking to get their carpets cleaned to avoid this business and look elsewhere if punctuality and respect are something you would like included by the business owner. I find this really unfortunate due to the great reviews Nate's cleaning service has. He seemed quite nice on the phone and the reviews seem fairly great. Sadly, I wouldn't even accept the service for free at this time. I would rather pay for another cleaning service after how I feel I've been treated. Clearly I've been deprioritized. Take ownership of your business and your commitments. If you can't commit to it, don't say it. The pictures I've added begin after our conversation by phone where Nate committed to an update that night that I never received. I again was promised an update on Monday morning and never received it. So that's that. read more

Premium Clean - Text (1/2) - Carpet Cleaning Near Me - Lombard, Illinois

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I have used them twice now and have not been disappointed. You can tell Nate is very proud of his work and it shows! They are always on time, do a great job and I believe fair in their prices. I highly recommend, read more

This company did everything well-communicated and did good work. I recommend them for carpet cleaning in the western suburbs.

About to purchase a new home, wait what's that stain on the floor? Oh seller---how convenient you don't know----it wasn't there when I first walked through the house---oy vay! Enter quick yelp mode look up---Nate and crew to the rescue. They were able to accommodate on short notice to get the job done and done right! They were very professional and when we requested for them to come back due to to excessive stains left by the seller, they came out again and did a great job! They were very thorough and compared to others in the area provided a fair price. Would definitely do business with them again. read more

I love using Yelp to look for services. My favorite thing about this company, besides doing a great job, is that they love what they're doing. The guys that came were enthusiastic and worked efficiently. Please don't forget to tip the guys! read more

I found this company and immediately contacted them on Tuesday because I needed my carpet cleaned immediately. They were able to accommodate me without issue. Nathan (the owner) explained the process to me and assured me that he could get the job done in enough time to have my furniture delivered on Saturday. Nathan showed up on time and ready to work. He helped me move furniture and got right to work and explained every step of the process. They made me feel completely at ease and did everything in their power to clean up the pet stains from my dog. I wish I had a before and after but I didn't even get the chance. I can say my carpet was heavily soiled and now it looks brand new. I will definitely call them again. read more

Premium Clean - Carpet Cleaning Near Me - Lombard, Illinois

I've used them a few times and they've been amazing every time. Nate is very friendly, professional, and courteous. I appreciate that he's always honest about time it will take, availability, and whether they can do what I'm asking. Compared to the other estimates I've gotten, their prices are very reasonable. read more

We got water in the basement and thought our 2 brand new rugs were ruined. Premium picked up the rugs, cleaned them, and returned them like new. I would totally use them again and recommend them to anyone looking to clean have their area rugs cleaned. read more

We were considering tearing out the carpet on our stairs, upstairs hallway and all bedrooms, and replacing it with hardwood But, decided to try having it cleaned to see if that made a difference. Nate and his employee, (Aaron?), did a fantastic job cleaning and rejuvenating it. It looks almost like new! We couldn't be happier with the results. I will definitely use them again in the future. In and out in under 3 hours. And very reasonably priced and very respectful of our property. read more

Very thorough, and was able to add on a chair and some stairs at the last minute. Great job, very personable guys. I highly recommend!

I dont even have my rug back and im already providing a five star review. Nate responded almost immediately and was here to pick up a badly pet stained rug within a few hours. read more

Friendly, professional, and thorough. Cleaned carpeting, furniture, and upholstery. Very satisfied with results. Support local business by hiring Nate. Will hire them again. read more

I sent a message for a quote for basement carpet, stairs and a sectional. Nate responded right away and said he would get a quote to me asap. As promised, I had a reasonable quote the very next day. I love that he gave me a price for all three so I could decide on what I wanted done. He was able to squeeze me in two days later which I was not expecting at all...especially considering it was the week before a holiday. Nate and his team did such a great job getting the carpet clean and odor free. It was no joke, about a month that I could smell the fresh clean scent every time I went into the basement. I have a sensitive sense of smell and I do not like strong perfume scents, but their products are so light and fresh smelling! Nate was also very friendly and such a pleasure to chat with. I would absolutely recommend Premium Clean for any carpet and upholstery cleaning needs! read more

This guys did an excellent job. They were even able to come Saturday evening. I had some pet stains on my carpet and the smell was driving me nuts! Now, stains are gone and my whole house smells great! They will even come back if a stain comes back. If you want that your carpets look like brand new, call Premium Clean, you can't go wrong! read more

We recently moved into a new house and the carpets were filthy. I called Premium Clean and Nate discussed all the available options and provided a competitive quote. The arrived as scheduled and upon seeing the filth, they upgraded my package, but didn't charge us extra. The carpets now look amazing! Practically brand new. My toddler was even napping at the time they arrived and they managed to get their work done without waking her up! Solid choice! I would definitely use Premium Clean again. read more

Premium Clean is as good as it gets when it comes to carpet cleaning. Having three toddlers and two dogs, we've used them multiple times now, and they're professional, responsible, affordable and honest. They treat our home with respect and go the extra mile to accommodate our unique requests (navigating heavy furniture and toddler nap schedules). The equipment and cleaning solution they use is less intrusive (loud, heavy and wet) than other companies (we've tried a few of the "big name" companies and were disappointed). Our carpets dry faster and they don't leave the headache-inducing strong shampoo smell of having just been cleaned. These are your guys. You won't be disappointed. read more

Nate and his helper are fantastic, prompt service and replies. Our carpets were pet stained and he made sure (via nose to floor) that the odor was gone. His rates for area rugs is great as well. He is tidy, thorough and stands by his work. He even returned, at no charge, to clean my closet since I had not removed everything from it properly - now that is service! All in all, great guy, great service, great price. read more

I'm glad I came across Nate and the team. They did a great job cleaning my carpeted floor and most stains are gone! I'd highly recommend them for your Carpet Cleaning needs. They offer 3 different packages so choose based on your needs! read more

What a great guy! I called Nate at 4pm and he was at my house by 4.30! The carpets are now spotless and I felt so guilty that I didn't have anything in the fridge as he was sweating with all his hard work. I thoroughly recommend these guys. Hard working, conscientious and so polite. Nate didn't waste any time. We are leaving upstairs until some refitting is done, then I will get Nate back to finish upstairs Thanks Nate! read more

We had put off cleaning our carpet and when we called Premium Clean, it was so easy to schedule a time. They were just on time and the carpet looks like new. I highly recommend Nate and Premium Clean!!! We will definitely call them the next time we need carpet cleaned! read more

After having to turn away Stanley Steamers for doing a good ol bait and switch, I had called Premium Clean, hoping I would receive a different experience. It was for our office and he was very professional and charged the price that he actually said it was going to be, unlike other carpet cleaning services. He went the extra mile to steam some of our cloth cubicle walls, and watching for our furniture. Thank you Premium Clean, we appreciate your honesty, and professionalism. read more

I was very happy with Nate's work. His pricing is fair and he takes pride in a job well done. I will definitely use his company again.

Nate responded to my message in less than an hour and was able to make a carpet cleaning appointment within days. Was honest in predicting whether some discoloration from my mistake of double treating area with different products would come out. However, he was able to fix my mistake and the carpet turned out great. $55 per room is a fair price and Nate was very professional and courteous. read more

We used this company to clean three bedrooms and a hallway. There were two large stains, one was chocolate shake and the other was some unidentified brown gunk from the previous owners. I was absolutely shocked that Nate was able to get both the unidentifiable brown stuff and the 8 month set chocolate shake out of the carpets. We will definitely use him in the future for carpets and upholstery! read more

Nate and Tim were great! They showed up exactly when they said they would, they worked fast and efficiently and were 2 very personable and friendly guys to work with. The price was right too. I would definitely recommend Premium Clean to anyone in the Suburbs of Chicago for a great carpet cleaning experience! Thanks guys! read more

I called these guys about 24 hours maybe less then when i wanted them to come clean my carpet. We were moving in a new house and wanted it cleaned before we moved in. They called me back quickly, gave me a decent quote and they even had a groupon going on. I didn't even notice that until he guy said something to me about it. That's great customer service if you ask me. I'm looking so save my pennies at any end. Thanks for showing up on time and super nice. I would definitely have them wash my carpets again! read more

This is the 5th time having my moms carpets cleaned and by far Premium Clean was the best! These old carpets have taken a beating with a big family, lots of traffic in and out and overnight guests including dogs. This company was on time, thorough, efficient, and I feel like I got my money's worth. The carpets look great! I am having them come back to clean the sofa's next. read more

Nate is amazingly professional, courteous and thorough. I could not be more impressed with the job he did in our house today. My rug, basement carpet, chair and couch seriously look new. It's like Christmas, I am just thrilled! Couldn't recommend Nate and Premium Clean enough! We will definitely be using them again. read more

Nathan did a great job cleaning my mom's carpet. He took extra care in moving furniture, pre-treating stains, and removing excess moisture from the carpets. They looked much brighter and stains were gone when he was done. By the next day, one of the small stains re-surfaced, and he came back out within 24 hours to re-treat and remove the stain. I would highly recommend him for his thorough work and professional manner. read more

The job that Nathan did with my couch and love seat was really fantastic! He was able to come Saturday morning and was in and out in less than 2 hours. I didn't have any specific stains on the couch, they we just in need of cleaning and deodorizing. The couches look fantastic and Nathan couldn't be more friendly. I would recommend to anyone looking for furniture cleaning. I know I will use again any time I need their services! read more

Nate and Nate, lol, were excellent. They came over and cleaned my carpet on the same day that I called. They were punctual. They cleaned the carpet edges against the walls. They were experienced and knew what they were doing. read more

I was extremely impressed by how CLEAN my carpet was!! Pet and other stains that I thought were impossible to come out are completely gone. It seriously looks like I got completely new carpet. My only regret is not having taken before and after pictures. Great service, couldn't be happier! I highly recommend PREMIUM CLEAN! read more

Professionalism at its best!! My carpets are like new, thank you Premium Clean. Nathan was passionate and stood behind his work. He will even come back if a stain comes back. read more

Very happy to have chosen Premium Clean. Excellent response time, job performance, prices, and follow-up. Owner-operator takes pride in his work and wants his customers to be totally satisfied. Uses environmentally safe practices. My kind of contractor! read more

Great service, Nate is super friendly and makes it a breeze to work with Premium Clean. I will definitely recommend and use them in the future. read more

My third time using Nate to clean my carpets and area rugs. He did a great job and I have recommended him to two of my friends who were very pleased. read more

Nate at Premium Clean did an outstanding job on 30+ year old carpet that had never been professionally cleaned! He added our job on last minute, was friendly and professional, and got the big job done quickly. The price was extremely reasonable and the carpets looked great! I will be recommending him to friends and family. read more