IF MY EXPERIENCE IS REPRESENTATIVE, YOU OWE IT TO YOUR SELF TO CALL Premium Clean IF YOU ARE LOOKING TO HAVE FABRIC SEATING CLEANED. I recently removed a large, light-colored, three piece fabric couch from storage after five years. It was badly in need of cleaning. I asked my friend, who had his carpets recently cleaned, for a fabric cleaning recommendation. He sent me two: the one he used, and one he found highly rated on Yelp. His service charged for time and/or distance travelled, so he thought he'd give me another option. I chose the second one, which happened to be Premium Clean. Boy, did I make a good choice. From the moment I spoke to the owner--Nate--on the phone, the communication was clear, consistent, and dependable. He texted me an appt. confirmation after we spoke. He and his partner (brother Aron, as it turns out) showed-up exactly on time. They were highly respectful of the premises and even put covers over their shoes to avoid soiling any floor surfaces. They were diligent throughout the one-hour plus cleaning process--cleaned all surfaces thoroughly, and even managed to lighten some darkened, stained areas from over 10 years ago. When done, the color and appearance brought back the satisfaction I felt when I bought the couch. Not only did they thoroughly clean the couch, Nate and Aron also made sure to wipe and clean any water spots and streaks on the floor, which is normal for the cleaning process. They even cleaned couple of throw pillows as part of their service. I am extremely pleased I chose Premium Clea read more

I can't say enough good things about the guys at Premium Clean! I was in a totally unexpected situation (emergency vet sick dog & hosting company 2 days later), but Nate came to the rescue! Not only did I get a response from Nate right away (less than an hour), but he & his team were at my house the next day attacking both the area my dog got sick in and also dealing with some other areas in the house with staining/foul odor from previous dog accidents. The quote Nate gave me seemed very reasonable for what I needed done -- so much so, that I asked him to quote me on the entire house. The end price couldn't be beat & now, not only do I have a rug free from sick dog grossness, but every rug in my house looks & smells better than it has in years! Premium Cleans' level of professionalism is top notch & Nate even provides a (7) day guarantee on the work, so should anything need to be redone, I know Nate is only a phone call away. In a nutshell, I couldn't be happier! read more

Look no further for a carpet cleaning service! Premium Clean is top notch without a doubt. I had a brutal coffee stain on my carpet thanks to my toddler kicking over a full mug off my night stand! The smell was driving me nuts. I gave Premium Clean a call and they were able to come over within a day! The stain is gone and so is the smell. In fact, my whole house smells wonderful. They use a very fresh smelling deodorizer which is great and my carpets look brand new. Since the stain penetrated the padding, they said if the smell were to return, they would come back to get it out. Guaranteed satisfaction, you can't go wrong! They even use pod driers to accelerate the drying process. I would highly recommend them. The service was very professional, punctual, and an all around great experience. read more

If you need your carpets cleaned well, do yourself a favor and call Premium Clean. We recently bought a house in Lombard and unfortunately when we moved in the carpets were filthy with dark, set in stains and had a strong animal smell so either we had to get a good deep clean or tear them out before we moved in. I'm so glad we found Premium Clean, they were able to come out with only two days notice to clean and deodorize all of our carpeting. Nate was so friendly and easy to work with and did an amazing job! He managed get get all the stains out, the carpets look like new and our house smells so much better. I wish I had thought to take before pictures but trust me when I say, it's night and day. I would definitely recommend this great local business. Thank you so much Premium Clean! read more

It had been a year since I had my beige, high-end wool carpet cleaned. I hadn't been thrilled with my last 2 cleaners so I started doing a bit of research and liked what I saw about Premium Clean. My call was instantly answered by the owner of the company Nate (no answering machines or secretaries for this guy). He was driving and took a minute to pull over (see how responsible he is) so he could speak with me and access my needs. I liked how he sounded (professional and motivated) and he just had a cancellation so I pulled the trigger and he was at my house within 3 hours after finishing up another job. He was quick, thorough (all spots and problem areas remedied!), conscientious and did a great job of cleaning up after himself. Oh, and the price was right! It was kismic!! read more

After ruining a brand new wool rug by trying to clean it myself, I called Premium. Nate came right out that afternoon and took a look at it. He really educated me about the type of rug I had and how to properly clean it then took it away to do his best. A week later (as scheduled) he came back with my rug that I thought was beyond all hope looking brand new. He told me he couldn't get all of the stains out (I truly cannot see them) and lowered the price quite a bit because HE wasn't satisfied with the work (not me - I thought it looked great). I would use them again and again. I wish I thought of taking before and after pictures so that I could share what a great job they did. Great, friendly service. read more

Best around for sure! This is my second time using Premium Clean. They definitely do not disappoint. I have a pet sitting service and offer in my home boarding as a service. With all the rain we had in December my carpets were in serious need of cleaning with all the muddy paws trekking in that sloppy mess. Nate and his team did a fantastic job making my carpets look and smell like new. We also had our couches done and they are also looking and smelling fantastic! I highly recommend this company. They are super nice and very reasonably priced. Look no further for an exceptional cleaning service. I will definitely be using them again later this year. Thanks guys for a great job done today! read more

I have light taupe frisée wall to wall carpeting throughout my condo. It was matted down in the traffic areas and quite dirty. Nate described the steps he would take to get it clean and fluffy and was able to come out later in the week. It turned out beautiful, almost like new. I was amazed at the improvement and will definitely be using Nate on a regular schedule at least annually to keep it in good condition. Don't hesitate to call Nate and describe your issues. He is very knowledgeable and personable and really takes pride in giving customers the best possible outcome. [No idea why my profile says I'm in San Francisco; I live in the western suburbs of Chicago] read more

I looked at a number of carpet cleaners before I settled on Premium Clean after reading the reviews. Nathan from Premium Clean explained the three different packages they offer for carpet cleaning. I opted for the Platinum Package for the 4 carpeted rooms. I also had an issue with cat urine that Nathan said would be resolved. Well they cleaned all the carpets and they all look like new. The cat urine in one room is gone. Very impressed about the effort they took to clean the carpets and then making sure to clean up after themselves. It was a good job for a fair price! I definitely would recommend them and will call back next time I need their services. read more

my friend used this company after sever follow ups with Nate still no refund??? I would like a explanation of why he cant follow up with my friend or refund the payer for the services he has provided a very terrible lousy service too. to start out with let me tell you he provides a half fast cleaning service luckily the general attorney hasn't been involved in this case yet. i don't see how he gets away with this. I highly recommend staying away and do not use them for any service. Nate is a liar a thief and worse of all not a true man of his word. if you want to resolve this its to late weave waited for you to refund us and were not changing our mind. read more

I had a wonderful experience with Premium Clean! Nate was super friendly and approachable from the start, they offer good rates, and they were on time and very professional during the cleaning. We needed to get pet hair and smell out of the carpets, and they did an excellent job! There was no smell and virtually no pet hair remaining when they were finished. They also cleaned my couch and a couple chairs and they look like new! Nate was very accommodating as well, when I asked him to clean a tiny spot on a carpet I wasn't paying for, and he was happy to help. He and his coworker went above and beyond, and we couldn't be happier with the results. :) read more

If you are doing your research for carpet cleaning, you can stop right now - Nate at Premium Clean is your answer. His prices are fair and competitive and the work exceptional. He is very responsive (via text too - love that), timely, professional and so friendly. He did a preliminary walk through to estimate time, and then gave updates throughout. We threw him a few curve balls because of a few mystery stains from our movers + a long-haired dog I forgot to tell him about, but he rolled with the punches and our place never looked better. We will continue to use him annually to keep our carpets and entire house looking it's best. Thank you, Nate! read more

These guys are terrific. Fast and courteous response time. I have two dogs and a cat, and am VERY picky about my house not showing evidence of animals. I cannot stand it when I go to someone's house and sit on a couch that is covered in hair. I have two sisal area rugs, a wool runner up my front staircase, and three couches. They did a fabulous job - even got "slime" stains out of a white couch. Their prices were unbelievably reasonable. Usually use Koshgarian. Very pleased. Even offered to come back at no cost if I found stains that they missed. read more

We had a great experience from the start! We closed on our new house and wanted all the carpets cleaned before moving our things in, Nate fit us into his schedule to make that happen. Nate and his partner, Nathan showed up on time, were very friendly and best of all did such a great job on the carpets, they came out so much better than I expected them to! When they were finished one of the guys even asked my husband if he needed help moving anything off the truck. I will definitely be using them again and recommending them to my family and friends! read more

I would give more stars if possible. I've had my carpets cleaned numerous times. Never have I been so pleased!! From start to finish I was impressed. When I called I explained I had a problem with a new puppy going potty all over our house. Nate came the next day, on time and explained exactly what he would do and how much everything would cost. The prices were EXCELLENT especially for the amount of work. My carpets look like new and my house smells great. No more pet stains-at all!! I would highly recommend premier clean!! Thanks Nate read more

Very pleased with this service! We are moving soon and wanted to extend the life of the basement carpet and not have to replace it right away. Nate came quickly and did an excellent job! He made the carpet look (and smell) great. He got out stains that I honestly didn't even notice were there before he pointed them out. I love that he has a 7 day guarantee time so if we notice any stains coming back he will take care of it. High quality service and very professional. Will definitely use this service again! read more

Premium Clean is an outstanding business that delivers fantastic results. Nate and his crew provided our family with excellent service, answered all our questions, and left us as satisfied customers. A few days later we noticed a few spots we thought might need touched up a second time. With their 7 Day Guarantee, Nate came back; no question asked, and was able to get everything squared away. IF YOU ARE CONSIDERING USING PREMIUM CLEAN, DO IT. You will not be disappointed. Guaranteed. read more

Fantastic company, owner and crew! Nate and his team cleaned my carpet as well as my furniture (couch, chair, ottoman and dining chairs). They did a phenomenal job! Very courteous and efficient - from the moment of my first call to get a quote, to the moment they left my house after the job. Pet friendly people and pet safe cleaning too! I will use them again and recommend them to friends. Love local businesses - the quality, care and friendliness is top notch! read more

We had several stains in our carpet and certain areas were really dark. They arrived 5 minutes early to my appointment vacuum my carpet first, pre-treated the stains and cleaned the carpet. I was contemplating purchasing new carpet but because of their excellent cleaning services I won't need to. I highly recommend this service. I actually found them on Yelp because of the reviews. They offer great customer service I will use them again no question. read more