FREE COVID test (there is another test option that you need to pay for), NO line, and QUICK testing process! I made an appt day of about an hour before at the Santa Ana location. Very easy to do online. Once they confirm the appointment they send you a link to fill up the standard COVID questions. When you arrive there are signs to guide you to the testing area. You stay in the car till you have checked in. My link did not work for me, so I had to go up to the table to scan a QR code. TIP: HAVE ZOOM INSTALL ON YOUR PHONE! Luckily I did but they may have other options but not sure because I already had zoom. Then you will have a zoom meeting with the PA to quickly go over why you are taking a COVID test. Literally took less than a minute and then she will approve you to take the test. After that you go up to the line and they took me right away because there was no line (I went on a Monday at 11:30am not sure if it was because it was just not a busy day if that's how it usually is). Then they give you the test, it was the nose swab test. They just kind of swirl the swab like 5 times maybe in each nostril like midway not like before where it was deep inside your nose painful lol. Then you're done! Easy! I initially chose this location for testing because online it said same day results. However when I got there the PA and the person that gave me the test said 2-3 days. So I guess the same day results test is for the one you have to pay for maybe? Regardless, I would definitely recommend that spot if you need to get tested. read more

EDIT: Even worse, I just got an email from them with my rapid antigen test results, for a swab collection that never happened! I called them and they said they cancelled it so my insurance won't be billed. They had no idea how a test result could have been produced for a sample collection that never even took place. I asked them for email confirmation that the charge to my insurance was cancelled, and they haven't provided anything. Yikes. I called ahead to check where the testing site would be because I know the address and had never seen any COVID testing there. The representative on the phone told me it would be outside in the parking lot under a blue tent. I showed up and there was no blue tent to be found. Called them and they said it's under a blue tent. Then they checked further and found it was actually inside an office today. Once there, I was asked to scan a QR code, which took me to a website where I was supposed to video chat with a random NP, which I had not been informed was a requirement for getting the PCR test through insurance. The call kept dropping and the employees told me to keep trying. It turned into too much of a hassle so I decided not to do the PCR there. I had also asked the employees if we could do the test outside, and they were like "... If you want, but you still need to do all the check-in here first." I had picked this location because the site and representative told me it would be outside and the reviews said the process would be easy. Looks like they need to work on their consistency. read more

Never even used this company's services and I got a bill dated 12/08/23 for $20. I tried to call to look into it and was sent directly to voicemail. Then I got a text to ignore the bill. To add further insult the bill said I was 120 days overdue and to pay right away (intimidation tactic). When you enter the payment link it takes you to a payment page with no links to anything else. This is a joke and a scam! Don't give these thieves your money! read more

Premium Health - Preventive Medicine Near Me - Irvine, California

This business is not a true health provider - they're running an insurance scam. They advertise free drive-in COVID tests at no charge. What it actually is: a random dude working out of his personal vehicle, and he texts you a link to a video call that's required before he'll swab your nose. The call lasted 30 seconds, and was some random woman who asked me if I was there for COVID testing and I just said "yes" and then she hung up on me. I did all of this and got my test results fine (although who knows if they even ran them or not) - but then they started billing my insurance for a doctor's appointment (presumably for the video call, which I was never told was a doctor's appointment nor did I consent to attending a virtual doctor's appointment - the only appointment I signed up for (and received instructions for) was a "sample collection with our Medical Associate"). They've now sent me the same bill for this "15-minute medium complexity new patient appointment" six times and never responded to any of my emails or complaints about this fraudulent claim. read more

I just received a notice of an impending bill, in 2025 from a free service in 2023. Get your stuff together.

Premium health is a fake company, they scam people with false advertised "free covid test".

THIS IS A SCAM! Website says "Free with all insurances - No co-pay" but I received three out of network claims totaling almost $750! The testing location was an empty parking lot downtown without any signs for the provider, and the 'physician' worked out of the trunk of their personal vehicle. read more

I wish I could give this place 0 star. This place is a joke! My mom got a test yesterday and she supposed to get her results this morning she's flying out to Asia tonight. They just called and say " we're having lab technical problems so your results won't come in till tomorrow, not sure what time " I'm upset because they DONT try to find solutions. She was asking if they can refer her to a different place for same day results, the lady who was on the phone said " let's me talk to my manager, I'll call you back " Never got a phone call back! I paid $1700 for my mother ticket to visit home for an emergency visit. Because of you guys, I had to push & rebooked her new ticket,I have to pay extra thousand dollars for this freaking messes. So disappointed with this place. read more

Quack. Went to one of those pop up "free" ghetto locations for a covid test. Said they accepted my insurance. Been non stop calls for me to have my insurance to send them a check since. They are worse than covid it's self. Order a free kit through the USPS and save yourself the nightmare. read more

When asking for results I received a download link for a movie called eyes wide shut. I am unable to speak to anyone via chat and I have been on hold waiting to speak to someone...wtf is going on read more

Premium Health - Eyes wide shut link - Preventive Medicine Near Me - Irvine, California

I took a Covid test and still have received my results. Took test in a Thursday to day is Monday and still no results

Went to the Ontario off-site covid testing location on a Friday. It is now Tuesday and have not received my covid test results. Appointments are necessary but completely useless. You have to get in a long line when you arrive. Very friendly staff (all two of them). I'd consider another test location and only come here as a last resort. read more

Making an appointment online was easy, as well as the follow up texts and emails on how to go about filling up online forms prior to the rt-pcr testing appointment. I guess I was lucky coz there were no long lines and once I showed my QR code i got immediately swabbed and then I'm done. Only down side was that it'll take 3-5days for the result, I guess coz of the backlog from everyone who got sick from new yr onwards. But the nurses were nice and quick to the task. read more

Premium Health - Covid rt-pcr testing site - Preventive Medicine Near Me - Irvine, California

Only giving the second star because we did end up getting results and the people working at the Euclid location were quite nice. Before you test here, beware: - they take unlimited appointments, which means you will be standing in a very long line. We showed up for our 9:30 appointment and there were 55 people in front of us. - they are understaffed. For the first 40 min we were there, there was only one person staffing the site and we did not progress at all. When a second person came, they split the line halfway back and brought that group to the front. - they advertise same day results but it takes much longer. It took us 3 days and 6 hours to get our results. - I was unable to get anyone on the phone and received a canned text message response. If you are desperate for a test, this could be an option. Just prepare to wait - in line to be tested and for test results. read more

Finding a health center that was fast and got my results pretty quick, got tested on Tuesday and got my results Thursday at 2am which is perfect because I needed it by Thursday. read more

Quick an easy registration and also testing. Short line, did not have to wait for hours. Person doing the testing was very pleasant and nice. read more

The service was fast and easy! The staff were super friendly, helpful and kind! I'd would definitely recommend! read more

After the holidays I was exposed to COVID, I look all around to find a testing location. My brother forwarded me a link for Premium Health. The online process was simple, even for a guy LOL, I was nice to find a location close to my home. Even with an appointment plan on waiting for your test, there are a lot of people who need test after the holidays. Stay Healthy and be safe read more

We had trouble finding places to get a Covid test done and Premium Health had next day appointments at several of their locations. After completing a few online forms, we received a QR code and we were all set up for an appointment at their Anaheim location. We showed up to a very long line, but the staff was very efficient and we made it to the front in 10 minutes. Quick and easy Covid test, highly recommend using this facility. read more

I had the 15 minute rapid COVID Antigen test and the PCR - 18 hours.... Its been 28 hours and still no results on either. I'm thinking of filing a lawsuit for false advertisement. Made two calls, and still no results. Last update was...Our manager is on the line to the lab and is waiting for results. I have to catch an international flight, DO NOT RECOMMEND IF YOU NEED YOUR RESULTS AS ADVERTISED. 2 days before a flight and you still wont get your results. WTF. May as well go with CVS. read more

We were in and out in about ten minutes with Covid testing . We got the results the very next day. Bravo premium health. We were satisfied with the services. Thank you Premium. We will suggest to go to this location in Santa Ana, Ca. read more

I made an appointment on Tuesday that was scheduled for Thursday of the same week. I arrived early due to having another appointment for something else in the area. I walked up and there were only 2 people ahead of me, one person at travel sponsor of the van. Less than a minute later it was my turn and the technician called me to the window. She was very polite and took me early just as long as I had an appointment for the same day and because there was no one else waiting at that moment. The technician was very friendly, polite and gave precise instructions on how to do the test. This made the experience much easier to deal with. I hope I never need to take another test, but if I do or if I know of anyone that needs to take a test I would definitely refer them to Premium Health. read more

Found them online and gave it a shot no knowing if it was actually real! Filled out the forms and they made it very easy to get registered.Also kept communication with me all the way up to my appointment date!Got to the site very helpful there as well to check you in and the line moved very fast!! Another note, it started raining and the two young Ladies did not hesitate and kept doing there job processing the people in line! Very efficient!!!!! read more

My experience was very quick and easy. Just happen to be in the area dropping my husband off for a doctors appointment. Asked about the taking the Covid test and he said i needed an appointment. Got onto the website, filled out my paperwork on line and i was able to make an appointment within 20 mins. The wait was 5 minutes, i was done under 15 minutes. So, glad i was in the area at the right time Very pleased with my experience with Premium Health read more

Scam... charged me and delivered half the products and wanted more money to send the other half. Disputed on CC and they charged again month later. Avoid read more

Premium Health is a big scam, watch out people. Scheduled 2 Rapid tests for myself and husband for a cruise. Cancelled the tests and was told by the manager Melly that I was going to get a refund! Never got the refund to this date and they charged my credit card for 3 tests instead of 2. Been trying to solve this issue and no response, filed a complaint with BBB and still no response. So now I have filed a complaint with the General Attorney's Office! read more

I took two at home COVID tests that said I tested positive (although a urgent care rapid test came back as negative) so I opted for the PCR test at Premium Health. Scheduling the test is very easy through their website and the testing site itself was easy to find. Once I arrived I checked in via the text message they sent me earlier. Waited about 5 minutes since there was a line, got the swabs and I was on my way. read more

I was scheduled for surgery the following day and needed a PCR Civic test. Because Premium Health advertised same day results I decided to get tested with them. Lies! I received a call the next day saying the lab was delayed and my results would be given the next. So I had no results in time for my surgery. Done trust the same day results they advertise. Get tested somewhere else that is reliable. And they have nerve to bill my insurance for this nonsense. I filed a dispute with my insurance. read more

Always so nice from the time you chk in and chk out Thank You! For your compassion and kindness and for helping the older patient's checking in on their phones. read more

I really recommend this location!! there was literally only 2 people in front of us, it was so fast I came with my husband and my soon the lady doing the test was very nice and helpful read more

Always quick and professional service There is little to zero wait time for testing. Results are always tinely read more

Sketchy. Their website does not include any information of who they ate. They have a google voicemail number and not a real number to get anyone. We found their location at a window on San Carlos Avenue. The girl only had 3 tests done by 11:30 am They lost my PCR test result! Go somewhere else! read more

Making the appointment and getting tested was super quick and easy. However, I tested on Tuesday morning and it is now Saturday night and I still haven't received results. I understand that many places are currently backed up, but I have received no update or communication. I tried texting the number they give for questions, but have not received a response. read more

They make you go to Santa Ana for the rapid test. No other site apparently had it. Unclear. Horrible process. DO NOT USE THEM. GO SOMEWHERE ELSE. read more

I signed up for my PCR Covid test because the scheduling person said I would have my results in 24 hours. Well, here I am in New Orleans more than 48 hours later and no results. I've left messages and texted. All I get from them is "we are busy." I can understand that however talk about false advertising. I should've gone to CVS like I have gone in the past but this place was convenient. Beware. read more

I chose one star because one star is the lowest it can get. They don'y deserve any stars. In fact they deserve negative stars. I called their consultant at 10 in the morning which is only an hour after they start working, but no one picked up even after three hour of waiting on the line. I just want my result from four days ago. This is twice the time they made me wait for my result now. Promised time is 1 day to 2 days. These people can't even keep up with what they say. I am very pissed right now. People who did the test for me was nice tho but it doesn't mean that they can give me no results back and not pick up the phone. read more

Premium Health - Preventive Medicine Near Me - Irvine, California

Excellent service for covid PCR test on time results greatly employees at office and test area's. I highly recommend premium health specially before you travel all the airlines need PCR results read more

Was tested on Saturday for the result for Tuesday. Now it's Monday, no results and they are not accepting phone calls. Thank goodness there is another facility that can give results in an hour! Super unprofessional service.. read more

I've had to get COVID tested 2x at the Anaheim location. Once in December for having symptoms & again in January for being exposed. Both of my experiences are below. December 20, 2021: My experience at Premium Health for COVID Testing was great! I showed up 30 minutes early to my appointment at the Anaheim location and they processed me as soon as I showed up. The total time I was there was about 1 hour - this is because they were extremely understaffed the day I went. In fact, they only had one person handling the testing (Itzel). I am not sure how this is even possible! However, Itzel Lara did an amazing job implementing the testing all by herself! Big kudos to her! She had to manage all the testing, talk with cars as they were pulling in asking questions, and setting up patients with doctors on Zoom. Talk about multitasking. Anyway, I had both the Antigen and PCR testing done. I received my Antigen results within 15 minutes. I received my PCR results the next morning. I would definitely come back to the Anaheim location, if needed (but hopefully not)! January 19, 2022: My experience was a little different than my December experience but still great. This time, we didn't park and wait for the volunteers to go to the cars. Instead, you walk up to the tent with your QR code. I went after work (2:30pm) so I thought it was going to be packed out. I was surprised to see there was no one there! I went right to the tent and did my test. I did Zoom a doctor after the test and that took 30 seconds. I was there for a total of 2-3 minutes! Results did take longer to get since there is a massive backlog in testing. I received my PCR results on day 3 (still not bad)! Unfortunately, they did not have Rapid testing due to the shortage. Once again, I recommend coming here for testing! Easy, fast and nice volunteers! read more

Fraud of claiming "Free Same Day RT-PCR & Rapid Antigen COVID 19 Test". Avoid this company. You could get 3 bills with total amount over $500 a month later. read more