Mark is awesome and I have been seeing him for over 10+ years now. He always take his time with…read morelistening to me and I never feel rushed in the office. Chantelle and the rest of the staff always work hard to fit me in and get any outside services booked timely. I am part of Dr. Galbraith MVDIO program so it gets better from here!

I signed up for MDVIP with Dr. Galbraith because I was looking for the kind of attentive and…read morepersonalized care that concierge medicine is supposed to provide. Initially, I was very happy with the experience, but unfortunately that changed dramatically. Before becoming his patient, I had previously been prescribed opioids by another physician and developed a physical dependency. I had successfully tapered off of them with the help of another doctor. I was completely transparent with Dr. Galbraith about this history. After evaluating me for ongoing pain, Dr. Galbraith prescribed opioids again. I specifically told him that because of my previous dependency, I did not want to be on them long term. However, I was comfortable using them temporarily while we figured out the cause of my pain, particularly because I had been instructed by a treating physician not to take NSAIDs following stomach surgery. Dr. Galbraith referred me for an X-ray and to a chiropractor. I made the appointments, but both were about an hour and a half away from me. As a busy mother of three, things would pop up and I had to reschedule them a couple of times , needing a refill of my prescription in the meantime. Then I unexpectedly experienced a severe depressive episode and needed to enter a residential mental health treatment program. On my way there, I contacted Dr. Galbraith's office because I didn't know whether I would be allowed to leave the residential program for my upcoming appointments, which I ultimately had to cancel. I explained the entire situation. Chantelle called me back and told me that I was abusing the medication and that there were other options besides controlled medication, including NSAIDs. I explained again that NSAIDs cause significant stomach problems for me and that I had been advised by another treating physician not to take them. She told me that I should be fine to take them, which seemed extremely inappropriate, as she is not a doctor. I felt completely dismissed. What was even more upsetting was being told by Chantelle that she was "on my side" because, according to her, Dr. Galbraith wanted to release me from his practice. I was never able to speak directly with Dr. Galbraith to confirm this or discuss what was happening. I want to be very clear: my complaint is not that a physician should be required to continue prescribing opioids indefinitely. My concern is how this situation was handled. Dr. Galbraith knew about my previous physical dependency before prescribing opioids to me again. I had specifically told him I did not want to become dependent on them long term. I had gotten one refill from him when he apparently decided that he would no longer be prescribing them to me. I would have expected a conversation and a medically appropriate plan for discontinuing them; not an abrupt cutoff communicated through a staff member while I was entering residential treatment for severe depression. The result was that I was left with severe pain and no medication after my body had again become physically dependent on it, rather than being given a tapering plan or an opportunity to speak directly with the physician who prescribed it. Instead, they sent in an NSAID, knowing full well that I cannot take those. The entire interaction felt accusatory, dismissive, and profoundly lacking in compassion at an extremely vulnerable time in my life. That was particularly disappointing considering I was paying a substantial additional fee for MDVIP specifically because I wanted more accessible, personalized, and coordinated care. I understand that controlled medications require caution and that physicians have every right to reconsider whether they are appropriate. What I don't understand is prescribing them to a patient after being fully informed of a previous dependency, and then handling concerns in this manner rather than communicating directly with the patient and developing a safe transition plan. Unfortunately, this experience changed my opinion of the practice, so much so, that I felt it necessary to write this to warn others.

Fantastic physician with incredible experience. An excellent choice as your Primary Care Physician.read more

After seeing my previous doctor for over forty years I found myself reluctantly looking for a new…read moremedical provider. This was such a difficult decision for me but one that had to be made. After deligently researching local physicians I decided to see Dr. Wainwright in Ladera Ranch. I am so thrilled that I did! Dr Wainwright and his staff couldn't have been kinder, from the moment I entered the office I felt at ease and very comfortable. His back office staff was very attentive to my concerns and helpful with the paperwork. Dr. Wainwright took his time to review all my records and listen to my issues. He was so kind, caring, and complete in his evaluation. I never felt rushed or unheard. He saw me, understood me, and most of all respected me. I would highly recommend Dr. Wainwright without reservation and look forward to my next visit with him.

I was seen on a Sunday afternoon by the physician on call. He was knowledgeable, thorough, and a…read morevery good communicator. The visit was not rushed at all, and antibiotic pills were dispensed on the spot, along with an injection. Before going to the office, I did online research about my lab results and compared them to my experience in dealing with this ongoing infection that has lingered for months. The doctor at South Coast Urgent Care knew a great deal about my condition and made substantial suggestions for treatment. I am hoping to make this physician my primary doctor from now on.

The quality of care seemed nice at first with check in but omg I had the worst reaction to my…read morecontrast on my mri. The iv burned so bad and the guy kept going after I told him how much it burned and I had a major reaction that took me out of work. Instead of helping me this place gave me side effects. So painful ouch. Front desk was nice. I paid an extremely high price without insurance to come here and to have major issues.

Dr. Chang is an excellent family doctor! He has helped me, my wife, and my daughter through complex…read moremedical issues. Hee is always thorough, compassionate, and thoughtful. He takes his job and our health very seriously and is always a great resource for all of us. So happy to be in his care..

Excellent Primary Care Provider!…read more The entire team is friendly and efficient. Dr Chang is very knowledgeable regarding all health guidelines based on the latest evidence. He's very open and collaborates with his patients to achieve optimum health outcomes. He's also cognizant of insurance coverage challenges and advises what tests or procedures might result in out of pocket costs. I highly recommend Dr Change to all my friends and family.

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Been coming to this place for check up and urgent care. They are open all week and the doctors and…read morenurses are great to work with. Online check-in helps saving time from having to wait in the waiting room.

Do not see this doctor: He made mistakes in approving a critical treatment…read more His errors caused my health to fail even more. His office wouldn't explain what went wrong and finally stopped returning my calls altogether.

First off, let me clarify I am talking about a rather Young Dr. David R. Gonzalez because I see…read morethere are two doctors with the same name, we are members of Memorial Care Medical Group and we just saw this person today at our group at 31001 Rancho Viejo Road, in San Juan Capistrano. This had to be the worst doctor visit I have had in my 61 years of life. Dr., if that's what you call him, David Gonzalez has no business treating patients, let alone patients in your medical group! He had to be the most rude, arrogant, self centered person I have ever met! It was a total waste of my time and money, to see such a person and I thought the mefical group should know. I have had the flu, I guess, since last Thursday, I saw another urgent care doctor on Friday because my own doctor, Dr. Scott Greenspan, was not available, and he looked at me at said you "look bad, and I'm guessing you feel bad" and prescribed some medicine. It hasn't work and that's the reason we made an appointment today, because again Dr. Greenspan wasn't available. I would never in my life expect to be treated the way I was by this so called doctor, he has no business treating patients the way he did today and talk to myself and my wife the way he did. After I told my wife "I'm done" and walked out of the office, he had the adasicity to tell my wife off and say "this my place of business and you should treat me with respect"! I asked to see the office manager with the Memorial Care Medical Group, but she had left for the day. I highly expect to hear from someone in the medical group, if not, I will be writing a letter, and I would never recommend anyone see this person, who I would never call a doctor!

This is the first review I have ever written, and unfortunately it is because my experiences with…read morethis office have been consistently unacceptable. The level of disorganization, lack of communication, and disregard for patients' time is shocking. On multiple occasions, I have needed a basic referral for an urgent medical concern. When I explained my current symptoms and expressed that I was concerned about the urgency of the situation, those concerns were completely dismissed. There was no sense of urgency, no meaningful attempt to help, and no indication that anyone was actually listening. Getting ahold of someone in the office is difficult enough. Once you do, you are met with staff who seem uninterested in helping and unwilling to take ownership of even the simplest patient concerns. What should have been a quick referral process instead required an in-person appointment, extended waiting, and significant time away from work and daily responsibilities. What is most frustrating is that appointments do not function like appointments. Patients are expected to arrive at a scheduled time only to sit and wait for long periods in a crowded, poorly managed waiting room before being called back for visits that last only a minute or two. My time appears to have no value to this office. Healthcare providers have a responsibility to listen to their patients and take concerns seriously. Instead, I left feeling dismissed, unheard, and frustrated. When a patient is describing symptoms they believe require urgent attention, the response should never be indifference. Patients should not have to fight this hard for basic care, communication, or referrals. This office needs to take a hard look at its operations, patient communication, and overall standard of care. Based on my experience, I cannot recommend this practice to anyone who expects timely care, professionalism, or compassion.

On the positive Dr Globus is thorough, caring, and listens to his patients. And very knowledgeable…read more NEGATIVE his staff NEVER answer the phones, it takes over a week and to answer TEXTS. They DO NOT care about if you need refills or not. Shameful how they are allowed to control my health. PLEASE DR GLOBUS read this, your staff are ruining your reputation.

Dr. Basich is intelligent and caring, listens well, and supports patients who want to increase…read moretheir lifespan and longevity through proactive measures.

Wow!!! The turn around with Dr. Basich is amazing. Her energy and effort to try and help even after…read morehaving a hard start with her is amazing. The fact that at first I had lost all faith I stuck by her because something told me I wasn't seeing something because I was really sick and sad. Thank you Dr Basich for not giving up on your patients and turning our relationship around

Ever since I was referred to Dr. Fightlin 1 year ago she's been the most incredible doctor I've…read moreknown and her staff is absolutely so so good. They're also organized and now it's a great great Center then listen to my needs and are very accommodating and resourceful! So if you're looking for a great doctor, I highly recommend Dr. Stephanie Fightlin!

I was referred to Dr. Fightlin by my brother, and I couldn't be more grateful. She's warm,…read moreattentive, and made me feel completely at ease discussing anything related to my health. What stood out most was how individualized and patient-centered her care was--something I've had trouble finding in the past. Dr. Fightlin is incredibly knowledgeable and took the time to explain everything in a way that was clear and easy to understand. I left feeling heard, supported, and confident in my care. She's easily one of the best PCPs I've ever seen, and I wouldn't hesitate to recommend her to anyone looking for a compassionate, thorough, and reliable physician.

Dr. Benner is a great doctor and I've been seeing him for over 10-years. Very knowledgeable,…read morepatient and explains things well. Never rushed. He also prints out clear instructions and makes creative, relevant suggestions and follows up with emails. Super personality and he's never cancelled or changed an appointment.

Best doctor I have ever dealt with he is thorough efficient totally professional. Amazingly he…read morereturns calls personally. He has referred me to a number of other physicians who are equally wonderful. I highly recommend becoming a patient of his. If there were stars one to five system, I award six. Charlie Maxwell