This is a peaceful assisted living facility that has a homey atmosphere. Residents enjoy home…read morecooked meals, a cozy backyard, and most of all, a dedicated, passionate, and compassionate owner. Besides care quality, cleanliness is also a top priority.

I have a very elderly aunt , incapable of taking care of herself. Carrillo Manor had an excellent…read morecommunication with us regarding the terms and the conditions of bringing my aunt over there. As well of the benefits that we get if we decide to use their services. We are very happy that we did choose Carrillo Manor for our aunt. This senior care providers are great and we recommend them to anyone.

Quality care for our elderly patients best care possible office staff were very friendlyread more

PACE is a great "idea". This is the description in their website The Program of All-Inclusive Care…read morefor the Elderly, or PACE, was established by Medicare to help independent seniors with complex medical needs. The program helps participants avoid nursing homes and instead, receive the care and services necessary to help them stay safe, comfortable, and healthy living in their own home. PACE offers care coordination, transportation, social services, and meals, all in a positive, comfortable environment. It's health care that puts the focus on 'care,' connecting seniors with peers in their community as well as the PACE staff who are committed to treating participants with dignity, respect, and compassion. All nice and makes you want to participate. However, there are so many things that this program does not meet. My mom has been part of this program for seven years. The first few years she was happy to attend and was always looking forward to going. Throughout the years the program has changed and so are the employees. Nowadays the activities at the center have declined and participants are boarded and literally sleeping on their chairs. The activities should be the heart of PACE. The participants need a place where they are active and comfortable participating. The only way to accomplish this is that the 3 ladies actually engage with the participants. NO EXCUSE!! they go inside their office and play with tablets. To keep the participants in the center according to them active, they give them a paper to color or find words. Sorry PACE this is unacceptable. I try calling the center many times. They haven't changed anything. I'm just writing this review so others can see if this is want for their parents.

Great care givers and gives a lot of TLC to patients.read more

When my husband had his recent accident, we were informed that he would need to be admitted to a…read morePost Acute care facility for recovery and rehabilitation. After some research by a relative, "Cottage Crest" in Norwalk was chosen. We will be forever grateful for the personal care given by the staff, the cleanliness and professionalism rendered. I felt very comfortable leaving him in their care ( not an easy thing for me to ever say). Thank you again, "Cottage Crest" for a very positive experience. Louise Mc Connell

Cottage Crest is an amazing place. The folks that work there are very caring, loving and patience…read more. The CNA's are the best! They always make the patients feel loved and valued which is very appreciated. There seems to be a great team atmosphere in place. Everybody is always willing to help each other. It's an old facility, rooms are small for a two bed setup, but they are always fixing it up and making it look very nice. i would recommend this facility for your family members.

Will not recommend!…read more It took them a whole month to ship out a simple front wheel walker and kept on being told different dates to arrive , on top of that nobody communicated with me , I had to be the one that kept on calling to get an update. Calls took me a couple of times to get a hold of someone, this wasn't a one time thing but it was twice! Will never use them again!

I was initially grateful for the prompt attention and delivery of Oxygen for my mom whom I'm caring…read morefor at home. I was required a $400.00 deposit with I placed on my card in order to facilitate delivery of equipment that same day which was a Friday. Staff was very helpful and courteous. I returned the concentrator myself to their office on August 3, 2020 and was told I would get a refund of my deposit in the mail. It is now September 26, over a month and several calls to their billing dpeartment later, and still no refund. I am paying interest on my card for this charge and its just taking so long just to get my deposit. Not good customer service. Several calls and only once have I spoken to an actual person. I have left several messages after being connected to extensions only answered by voicemail.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

Visiting Angels are such a blessing. Whether you need 24/7 help or just a few hours a day, they can…read morehelp. Mom absolutely hated the idea of assisted living but my sister and I just didn't have enough time to make sure she ate, had a clean clean safe house and took a bath. Visiting Angels helps keep Moms and Dads at home, safe and comfortable. Thank you VA caretakers.