Under New management back in 2017 too many patients not enough employees who never helped my mom to…read morethe restroom after buzzing them several times. My sister and I visited her every day. she died there because she was crying in pain every night according to her roommate she a UTI that the nurse said and their Dr was going to treat it but she died that day after I was told. I should have sued them for neglect, but I didn't.

Only because I'm required to post a star ti place my review…read more This place is literally a patient dump site. Do Not allow your loved ones to be placed in this place. Employees/management are unmoved by patients in need. Awful!

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

My father was recently transferred to Southland Care Center following major surgery, and our family…read morehas been deeply disappointed and concerned by the overall care environment and safety issues we experienced during his stay. My father suffers from dementia/confusion following surgery and is considered a high fall risk. Shortly after arrival, we became extremely concerned about the level of supervision, responsiveness, and overall safety precautions in place for vulnerable patients. We had to request additional safety measures ourselves, including bed rails and a floor mattress, because we did not feel comfortable leaving him unattended overnight. I ultimately stayed overnight at the facility myself to help monitor his condition and ensure his safety. What made the situation even more concerning was learning about the facility's recent survey deficiencies while simultaneously witnessing several troubling issues firsthand. The overnight staffing situation appeared overwhelmed, and the environment did not feel appropriate for someone recovering from surgery with cognitive impairment and complex medical needs. Our family has since begun requesting a transfer to another facility because we no longer feel confident this is a safe or appropriate environment for his recovery. I understand healthcare workers are often under difficult conditions, and I appreciate the individual staff members who tried to help, but overall this experience has been heartbreaking and extremely stressful for our family during an already vulnerable time.

I will never stay at this place. The nursing CNAs were treating like I couldn't understand. Very…read morepoor service! I did love their physical therapy.Back to the incompetent staff. Very, very ignorant and bad attitudes. Food was ok

Had a family member at this facility, staff was so warm and friendly, overall great experience!…read moreHighly recommend!

My grandmother was at Intercommunity for some time. I got to know some of the staff that took care…read moreof her while she was there. They were all caring, respectful and made sure her stay there was as comfortable as possible. Although it was hard on our family to see our grandma there, we knew that she would be well taken care of by everyone. Her room was always clean and the food they provided looked great. I cannot express my gratitude enough for everyone that looked after my grandma and everytime I went to visit the staff was always so nice and helpful. Thank you for caring for my grandma.

A nice easygoing caring atmosphere especially from a sweet lady named Marcela V. She's so patient &…read moreenduring, always see a smile. Customer service is always available. I've been here in the past to visit besides known friends who had their loved ones here too. They do their best to be accommodating to all at this convalescent facility especially with their patients/ residents.

I toured the facility this morning. Scarlett was very friendly and kind. The facility and staff…read morewere pleasant, smelled nice and the patients looked happy to be there.

AVOID AT ALL COSTS!!!…read more Under NO CIRCUMSTANCES should you ever let a family member be admitted to this facility. When you enter the building you are overcome with an indescribable foul smell. The staff is extremely unprofessional as they are constantly laughing and many "nurses", when not helping patients, are at small school type desks apparently studying. Shouldn't the staff be licensed to help patients? The care from the nurses is awful as they pay no attention to patients and only notice issues with patients when family members point them out to staff. Your loved one may be placed here by their insurance company without any say, as my family member did, so defend your family member and do not allow them to be placed here or if they are then get them moved IMMEDIATELY!!! All around care is awful! PLEASE DO NOT LET A FAMILY MEMBER GET PLACED HERE!

I currently stay at Cerritos vista I have been here over 2 years. I have a really positive…read moreexperience at this healthcare facility. From the moment I walked in, the staff was welcoming, professional, and attentive. The front desk made check-in quick and easy. The medical team takes the time to listen to my concerns, answer all my questions, and explain everything clearly, which makes me feel comfortable and cared for. I truly appreciate how respectful and compassionate my stay here has been. The facility itself is clean, organized, and well-maintained, which also added to my overall confidence in the care I receive. They do not treat me like a patient they treat me like if I'm family & not to mention the physical therapy staff have been so helpful with my recovery. I'm very grateful for the quality of service and I definitely recommend this facility to others looking for reliable and compassionate healthcare.

I really highly recommend this facility to bring your love ones everyone so nice all the residents…read moreare always up in their wheelchairs ready too attend their pt or going to daily Activities.. I really appreciate all the staff at Cerritos vista Healthcare Center ""

My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

This place is horrible. Left so many messages never were kind enough to return the calls..My…read moregrandmother is sick and i was in need of a home. Even showed up 2 times and still were not able to give me a tour told me to call back and show up on a monday and when i returned they still refused to help me. Don't recommend.

Place felt like a hospital. The inside looked clean, smelled clean. No separate room to visit with…read morepatient, except for main entrance. Everyone was tucked into their rooms/bed by 6pm. We were searching for place to rehab an Adult Alzheimer's patient with walking capabilities. Two problems for us, no locks on inside of doors to hold patient in, and main door super close to busy street of Rosecrans Avenue.

my sister has been here for just over three months after a terrible car accident…read more They are understaffed and not always consistent but, the staff, the administration, and the doctors truly go out of their way to meet your needs. The nurses are kind, always respectful and they are a pleasure to have around. When I leave my sister there, I feel like she is in good hands.