One of Michigan's Premier Communities!, Compare Prentiss Pointe Staff and the overall community to the Luxuries of a long-term stay at a Marriot or Hilton Hotel!!! The true"Pearl" of Harrison Township, Michigan Apartment Communities!!! Warning: If your still reading, then your wasting value time that you could be using to move into one of "Michigan's Premier Apartment Communities!!!! World class, proffessional service & luxury living awaits you!!! Your home awaits..... If your apartment searching for a community that provides top of the line, speedy, professional maintenance service, and a property manager and leasing consultants that provide "world class", customer service, then look no futher, because Prentiss Pointe Apartment is where you should make home! Amy, Jessica & Tina are the face of Prentiss Pointe Apartments, and the reason why myself and many others would have to rate this community as being the "jewel" or "pearl" of the Paragon Properties. My intial attraction to this particular communitity all started with a simple, yet very professional conversation over the phone with the property manager Amy. Her sense of urgency, professionalism and compassion, in my seach to find the "perfect apartment communinity to call home", is what drew me in. I believe that "Mckinnely Properties" needs to take a "Professionalim 101" course from the office staff, maintenace team, etc of Prentiss Pointe Apartments, because they truly provide "world-class customer service"and a luxury apartment community that you've only seen in a movie !Amy, Jessica & Tina provide to each and everyone of their residents that one -on -one, unrushed, professional service, before, during and even after you move in & out(which I doubt that you will do because it doesnt get any greater then this!!!). Every resident is " #1 top priority"!!!! New appliances in every apartment, full size washer and dryer, THE WORKS. You wouldn't believe that anyone else lived in your apartment before you!!! And the maintenace team are the best in the state of Michigan. I made a request to have something in my apartment serviced. No lie, before I could even get off the phone with Amy, someone from the maintenece team was at my door knocking.No matter what the season is, they provide "Resort Style" living year round. I felt like I was on vacation living here! Quiet, carefully selected neigbhors, and a visual apperance that will melt your heart at first glance.PRENTISS POINTE APARTMENTS IS THE MARRIOT & HILTON OF MICHIGANS APARTMENT COMMUNITIES!!! There's so much more, so come see for yourself! read more

If you are a middle class white family looking for a safe, quiet place to live...this is NOT the place for you. It may look pretty on the outside but it is nothing but a glorified ghetto. Most pet owners do not clean up after their dogs so there are piles of crap everywhere; and don't let them fool you with that 'we monitor the grounds and fine people' line. They only check when someone complains and then their response is 'we didn't find anything'. Our neighbors steal our packages, smoke in the building (cigarettes and major amounts of marijuana). They have thumping rap music and drinking parties in the parking lot yelling MY NIGGA at each other loud enough for us to hear on the third floor but if you complain about it the staff will cop an attitude and call you racist. And don't bother calling security while all of this is going on, they are always at least an hour away for some reason and will tell you to call the Police. Corporate management is useless too so don't bother trying to go higher up to fix issues, they just ignore you or refer you back to the person you are already having a problem with. People throw trash all over the grassy areas (including used condoms and needles) and leave open trash bags next to the dumpster because they are too lazy to pick them up and actually place them in the dumpster, junk vehicles in the parking lot (one was tagged twice but is still sitting in the same spot its been in for at least 2 months), all 3 of our vehicles (2 cars and a motorcycle) were damaged/vandalized in some way over the year that we lived here. Our building looses hot water at least once a month; issues with biting spiders went unaddressed, the air conditioning units for the third floor apartments are useless. It runs 24/7 and it stays at least 80 degrees in our apt. There are only 2 vents in the living room, and between the vaulted ceiling and the sun glaring through the oversize window they are useless. Expect your electric bill to run $300-500 in the summer months. The pool can never be used because it's always over run with undisciplined/unsupervised children. I cant stress enough that people need to STAY AWAY from any Paragon property! read more

April 12, 2024 Additional Reasons for Leaving Prentiss Pointe Apartments (Breaking our Lease) "They Cashed Our May Rent Check" - That is a Ripley's Believe it or not! When we moved in here was a great place to live here for about 6 months. Today to a point it is scary, has security issues and puts us at arm lengths to continue living here. May I add the management including the Lease manager will state differently thoughts, comments, or stories to a point that you will not know just who to believe! Persons that speak in forked tongues (says one thing and then says this else) will have to answer to their higher power who I call God. We do not like state negative comments, but in this case, you have to know what is going on at the facility I cannot keep quiet about this to other people as well! However, there are too many large dogs, unruly children, some children that beat on trees and branches with aluminum baseball bat and on small trees, shrubs around apartments. Also destroys tenants outdoor lighting and displays. Now the new thing is breaking glass bottles on sidewalks. Our apartment: (As of the date we turned in our Apartment Keys) Dated: April 3, 2024. 1 NOT FIXED Laundry room since we moved in smells like Sewer. 2 NOT FIXED They came out 3 times to check and fix with no avail. 3 NOT FIXED One of our bedroom windows the seal needs repair for months or years. a. Been told not in the budget or perhaps in next year budget. b. Makes this bedroom hot in the summer and cold in winter. 4 Smaller bathroom sink has crack and glued to the counter informed mgt in the1st month. a. Implies that sink cannot be replaced without the counter. 5 Paint job is horrendous that we had to repair many places. 6 Carpet is so cheap less than one year show walkway wear. 7 Many other items just shows that tenants very hard on APT. I could go on and on, show pictures, but what is the point. And you still want us to pay Mays Rent! "How Sad that they must like money more instead of tenants". read more

When we moved in here was a great place to live here for about 6 months. Today to a point it is scary, security issues and alarming to continue living here. The stuff stated in this report to break our lease would be Leasing manager states. $ 2,830+ 1475=$4,305+ God only knows the real facts and answer. Comment: (BE CAREFUL THERE 12 MONTH LEASES ARE 13 MONTHS)! We signed only a 12-month lease on 24 APR 2023 and were told that lease starts 01 MAY 2023 for 12 months this lease should end on; 30 APRIL2024 that would be 12 Months (As I was taught in school) and not to end on; 31 MAY 2024 which would be paying for 13 Months not 12 Months. This is a rip off where is this country going to! May I add we received an email from Lease manager stating to us in person was different what is in the email! Persons that speak in forth tongues (says one thing and then send some this else) will have to answer to their higher power who I call God. We do not like post negative comments, older kids started climbing trees to damage them is a bit much to handle. However today, there are too many large dogs, unruly children, some children that climb in trees and beats up branches with aluminum baseball bat and to the too small trees, shrubs around apartments. Also destroys tenants outdoor lighting and displays. Now the new thing is breaking glass bottles on sidewalks. Now the new thing is breaking glass bottles on sidewalks. In our apartment building our seven mediums to large dogs and last night barking at least two dogs of them. When breaking one's lease is Prentiss Pointe fault as stated above and the tenant's fault! "LET THE BUYER BE WARE - MUST CHECKOUT ALL PLACES AND PEOPLE" Thanks, Paul Gutmann, Vietnam Veteran, USMC & USAF read more

Do yourself a favor and do NOT rent an apartment at Prentiss Pointe. A complete and utter joke! First off, the noise is beyond ridiculous. The people above us are rude and inconsiderate assholes that run their damn shower FOR HOURS almost every day leaving us with barely any hot water. Not to mention having to hear them argue and stomp around constantly! Second, the POT IS OUT OF CONTROL! I'm sick of smelling that shit in my apartment! People do not follow the rules so what's the point of signing the lease agreement? Third, when some ass wipe kept parking in my car port it took the office staff DAYS to do something about it. I finally took it into my own hands and dealt with the situation by sticking a note on dip shit's car telling he/or she if they didn't move their car, I will get it towed. And lastly, the increase in rent EVERY YEAR. Complete joke. Not worth it! Outdated appliances, windows, etc. Get your shit together, Prentiss! You lost me as a tenant and will NOT be giving any good recommendations whatsoever. People, save your money and get a place that's worth your money. read more

Last Saturday was move in day and it went very smoothly. My movers were especially happy that they could bring in the furniture and boxes through the door wall (delivery men that brought my new couch on Monday, we so happy too). Forgot how spacious this apartment is (except kitchen, just don't understand why this larger unit couldn't have the kitchen layout that's in the 900 sq ft apartment. Luckily the closets are exceptionally large and there are many -- they're large enough for the shelving units I've put in the closets to hold groceries and other items. Every employee I've met have been wonderful -- friendly and so helpful. So glad to be here! read more

currently living here because of a house fire. These apartments are beautiful. The property is very pretty and well maintained. The units are spacious, quiet and they have their own laundry facilities in each unit. The location is great - very close to I-94 and Lake St. Claire's MetroPark. The office staff is friendly and easy to work with. Bridget is very helpful and friendly and returns calls quickly. The property manager, Heather, is also fantastic. We love that we can have our dogs here with us. We are very comfortable living here and highly recommend these apartments. read more

We lived here for 2 years and we were very happy. are apartment look new when we moved it, we had a 2 bedroom and it was a nice size had lots of space and love the big bedrooms and the master bathroom. The property is very clean and they always have good events going on! there manager Jill Black was awesome always there to help us out and answer any questions. If you are looking for an apartment in the area I would highly recommend Prentiss Pointe! read more

I have lived here for 3 years and can't say enough about this place! The apartments are great and the location is wonderful. In the morning there are deer around the property and with all of the trees the birds are singing everyday. The entire staff is very friendly and they are always there to assist the residents. Laura and Ryan are both so sweet. If I ever need anything I know they are both there for me. read more

Our kitchen sink wouldn't shut off easily and would drip. I called Tuesday and by early afternoon Wednesday it was resolved with replaced parts it needed to work. I love that we get a work order to keep and a phone call when it was completed. We haven't completely moved in yet so this was our first experience with how maintenance is and so far , excellent! read more

I rented a 3rd floor one bedroom. It has high ceilings, a good amount of closets and washer dryer. The office staff is always very friendly and helpful. The maintenance staff is fun and responsive. I moved because I purchased a house but if I ever return to an apartment Prentiss will be my first choice. read more

I have lived here for 6 years and hope to stay another 6 years. Its a beautiful community and great staff. When ever I ran into issues they would always do what ever they had to to fix it. It is really peaceful here and I love being so close to the lake. read more

I have lived here for a year now, and every time a situation has come up, Tonya has gone above and beyond to make sure my problems are solved in a timely manner. I highly recommend this apartment complex to anyone who wants to be treated like family. read more

The apartment complex is very clean. Staff are very friendly. Tonya did a great job of making me feel welcome and made me feel I was family when I arrived. I will highly recommend this complex to friends and family! read more

Bobby and Ethan just came and fix my dryer fantastic job!! they were in and out super friendly and nice couldn't ask for any better

Nice place to live, my wife really likes it and the apartment is really roomy. Nice office people and the workers are cool too.

Outstanding place to live. Very quiet, people are friendly and the manager Tonya is very helpful if their is anything you need

The Prentiss Pointe Staff is very friendly and helpful. The apartments are nice and clean when you move in as well.

Would highly recommend! Tonya does a great job handling all concerns and keeping the complex looking beautiful!