I GAVE BIRTH 4/27/26 ( we brought the doughnuts that night )…read more Shoot , wish I can remember all the nurses names who made my labor a piece of cake. Nurses that were there 4/26/26 leading into 4/27/26 I was happy I got such happy , confident nurses. Also one of the nurses who took over while the other nurse was on her break ADVOCATED for me with the doctor. Doctor was late and those nurses were just ready to deliver if they needed too. ( I was already pushing cause I couldn't wait ) The nurse who was doing my post care , was SUPER AMAZING. Took care of my baby , made me feel and get comfortable. I couldn't sleep at night so she was talking to me on her free time . Made sure I was okay ! As for the birth certificate clerk lady , her attitude sucks. Really, really bad. Super rude over the phone and in person. I cried walking out of the hospital picking up the birth certificate cause how rude she was towards me.

I recommend this Whittier Hospital hospital to everyone! I went in to the emergency room with low…read moresodium. They put me on a trip. I had no idea that the trip took so long and that I would be admitted for a couple of days. I was quite nervous as I've never had any type of stay in hospital. The emergency room experience while I didn't sleep all night. The time went by and the nurses were great. They transferred me to ICU which I was a little bit scared and confused. The term ICU to main terminal, boy was I wrong? I arrived in ICU and was met with the most lovely nurse Jessica. She was warm, friendly and fun. In the morning I woke up to another wonderful nurse Martha. She was equally as lovely both those girls really made like two nights there a fantastic experience. I got moved to floor two and that's where nurse broke and her team took over and again so fantastically, nice helpful and great. She even let me go downstairs and visit with my cat Charlotte for about five minutes. It's all I needed and my blood pressure went down. Thank you again for that! If you can believe it that Hospital food can be good. This food was really really good. I was so surprised. I actually looked forward to my meals. Not to mention those that took my blood several times throughout the day were equally equally is awesome. None of the pricks hurt, even though I felt like pincushion. I actually looked forward to them coming because then I was to be able to see if my numbers were going up. I think I'm the only one in the hospital that couldn't wait to get my blood drawn. All in all my experience at your hospital was phenomenal and I would highly highly recommend it. I know it's a little Hospital, but they really love their work. Thank you so much for taking such good care of me Victoria Warwick

Thought I would do a review on the Emergency staff at Presbyterian Whittier…read more Understand any business is busy this is medical and still a business, that being said my wife Has some on going issues that flair up at times the ER staff has never failed us in time we have Visited. There is a wait depending on the amount of people and their medical issues. Some staff is very stern And into getting the info on diagnosis others are more understanding and communicative and Fill in the blanks If your a re occurring patient as we have been they know the routing blood pressure how intense the pain, Or other info that will make helping get you seen by a doctor or practitioner. The ER nurse staff are on the Ball some aren't social butterfly's more like worker bees. Get the info draw the blood yet still make you Comfortable. Some nurses will socialize get the info and listen to your chatter. Sometimes when we are coming in for sickness or injury we are not understanding that the nursing staff is the Core of getting you better and well again. Some doctors are the same way when it comes to communication. Sometimes doctors are to the point and compassion is not there they are doing their job to help you. And their are doctors that give you the right of way to give all the info then they do their job check the heart lungs And other things, My wife and I agree that the ER staff here at Presbyterian Whittier deserve a little recognition for there ongoing Caring and work ethics in all types of issues. Also the hospital staff of nurses I give a shout out too as they have been Great and helpful, Some of the resident doctors do need a little bed side manor training. Some doctors treat you More like a car and they are mechanics. But most treat you as a human in need even older patients I as a patient my self will always recommend this hospital

Had ltkr orthopedic surgery on sept 10 My Doctor was Dr…read moreRounaghi what an amazing Doctor. So kind amazing bedside manner. A very gifted person. I believe with his outstanding surgery precision, I was gifted a new knee. Words cannot express my gratitude. Also Or and post op nurses . Surgery Nurses. Michelle Lyly Adrienne Gabriella . Thank you Dr Rounaghi and many thanks to Dr Toroussian the amazing anesthesiologist I did not feel a thing :patient :silvana Coleman so grateful.

I had an amazing experience delivering my baby here, at Whittier hospital! The nurse who helped me…read morethrough labor, and the nurses who assisted me postpartum, were sooo sweet and helpful. The nurses helped me care for my baby while I was healing, they would even come to the room when I called just to help me pick him up to cuddle. (I was very sore) The delivery room was clean and comfortable and so was the postpartum room. I'm beyond grateful to have had such a comfortable experience.

A medical emergency is defined as "A medical emergency is a health condition or situation that…read moreneeds immediate medical attention." Immediate is defined as "occurring, acting, or accomplished without loss or interval of time." My wife's visit to the emergency room makes no sense to me. Her primary care physician's nurse told her to make an appointment with a doctor (with first available appointment in 4 days), or go to the ER. We chose the ER, but, not before sending me to the gym to exercise, so that she could fix her hair. I understand the ER has more equipment than doctor's office, and even urgent care. It seemed wrong to go to the ER when it was not an emergency. St. Jude ER was vastly different from the ER in Canada that we just visited, where it was a real emergency. We showed up at 5PM and registered. The triage nurse saw us almost immediately. We saw the doctor within an hour. The doctor followed up on the care that my wife received in Canada and ordered a CT scan and some bloodwork. Everyone that we interacted with was nice and professional. They all knew what their job was. I'll take this over universal healthcare in Canada any day where it took 6 hours just to be triaged! Even though we spent four hours at the ER, the time went by quickly because the the process here at St. Jude is just so much better. It was a good experience. I don't want or need to experience them any more. Hopefully, I will never come back.

I'm trying to cancel my speech therapy appointment and swallow test. I have been on hold for over…read morehalf an hour. It's ridiculous that they don't have enough staff to cover their phones. Would give them zero stars if I could.

First of all Kaiser has it own diet program. Stay in the hospital. It was not even edible…read more Nothing was good. I think they most do it so you do not stay longer. The new hospital wing is amazing. Look at all the pictures. Humongous tv, nice couch, really nice bathroom, even with a shower, nice nicer shower than they usually have. Now for the four stars. The nursing staff and doctors were great. The nurses we're friendly courteous and made my visit much better. They also had nurses assistance and aids and all that stuff.. I had the same doctor came in two or three times because I had a bad infection and I have cancer so my immune system is weak, so he took really good care of it. He did a culture and found out what kind of infection sure it was. that the medicine was the best and working well before he's letting me out. This visit was like the old great Kaiser.

I am writing as both a Kaiser Permanente member and a retired healthcare professional to formally…read moredocument serious concerns regarding my care over the past week and an ongoing pattern of deficiencies affecting my family since becoming Kaiser members in January 2025. Over the past week I have managed my fourth culture-confirmed E. coli UTI while experiencing a severe rheumatoid arthritis flare after being unable to take methotrexate for over two weeks because of repeated antibiotic treatment. The interruption caused severe swelling, pain, stiffness, insomnia, and significant loss of function. On July 18, Downey Urgent Care treated me with cephalexin after my urine culture confirmed E. coli. My recurrent UTIs appear related to failed estrogen patches that repeatedly would not adhere. My PCP prescribed a different patch and vaginal estrogen cream, which are now helping. My greatest concern was controlling my RA flare while methotrexate remained on hold. I contacted the rheumatology pharmacy, left messages, and sent Dr. Chang a portal message requesting treatment and temporary pain relief because acetaminophen was ineffective. Before leaving for Tennessee in June, I requested prednisone and a small quantity of Norco, the regimen successfully used by previous rheumatologists since 2019. Instead, Dr. Chang prescribed a Medrol Dosepak, denied pain medication, and I later learned from rheumatology manager Yolanda that Dr. Chang does not prescribe those medications. This policy was never disclosed despite discussing my treatment history. Yolanda promised to follow up before my trip but never did, and my later message also went unanswered. When the rheumatology pharmacist returned my call, she agreed I correctly withheld methotrexate while on antibiotics and said she would ask Dr. Chang to call me. No one followed up. More concerning, the pharmacist documented I was having a "fibromyalgia flare." I never reported that. I described a rheumatoid arthritis flare caused by interruption of methotrexate. That inaccurate documentation was later repeated in grievance correspondence. When I requested correction, another pharmacist told me to "figure out" how to contact management through Member Services and not call the rheumatology pharmacy again. I also attempted to contact my PCP regarding estrogen management and my urgent care treatment. Scheduling repeatedly insisted I see an unfamiliar physician despite my complex history. When I requested a supervisor, I was told I could not speak with one. Exhausted, sleep deprived, and in severe pain, I ended the call in tears and contacted Member Services. Although the representative was compassionate, my grievance was incorrectly documented as a complaint about a missing urology referral instead of my actual concerns involving rheumatology care, communication failures, PCP access, and lack of flare management. On July 22, my PCP appropriately addressed my concerns and arranged a urology referral. During that visit I learned another family physician had prescribed Norco. Neither my husband nor I knew why that physician became involved, and there was no documentation explaining the prescription. This reflects a broader pattern. Earlier this year I was denied a medically necessary wrist MRI after requesting accommodation for severe psoriasis and was forced to discuss private medical information in a public waiting room before leaving humiliated without my MRI. During my 15-year-old daughter's MRI, she was assured no male technologists would be present, yet male personnel later entered without explanation. My husband, a medically retired Army veteran and current federal law enforcement officer, also experienced months of delays obtaining appropriate spine evaluation despite worsening neurological symptoms before ultimately requiring urgent surgery. I respectfully request executive review of my rheumatology care, correction of the inaccurate fibromyalgia documentation, an explanation regarding the undocumented Norco prescription, assistance transferring to another rheumatologist, review of rheumatology pharmacy communication, grievance handling, the Bellflower Imaging incident, incorporation of my PIH records, and a written response outlining corrective actions. Since joining Kaiser, my family has repeatedly had to fight for communication, referrals, continuity, accurate documentation, and appropriate treatment. I respectfully ask that this complaint be viewed not as isolated events but as evidence of systemic problems involving access, continuity, communication, documentation, privacy, and accountability.

Went to Emergency Room at PIH in Downey with a painful dislocated shoulder. Dr. Gallup, RN Diana,…read moreED Techs Albert and Angelina were amazingly nice to me. Dr. Gallup put my shoulder back together under full anesthesia. The RN took good care of me until I woke up. Feels great to know that we are in the best hands when we need them the most. Thank you all.

The poor reviews of this facility are truly deserved. This review is for the ultrasound department…read moreand, by association, Dr. Leslie Gonzalez. This group misplaced a decimal point when telling my wife how much a procedure would cost so it ended up costing 10x what they said it would. They don't seem to ever make a mistake in our favor, do they? And then their billing department was so inept, that they actually thought that we had an insurance plan that had a $7,200 deductible (my wife has an excellent health insurance plan through the state). Anyone in the medical field should immediately know that this is wrong (I confirmed with the insurance to figure out how this place's billing department could be so wrong), but instead of trying to figure it out, they doubled down on it and gave us attitude to go with it. They ended up billing my wife double for the initial ultrasound and the follow-up. I'm still in the middle of figuring out how to proceed clearing their mistake, but it's proving to be a complete waste of time which is 100% due to their incompetence. Avoid this place like the plague.

Excellent care. Nursing staff was attentive Jeff Gregory is the man was who is there to help…read moreanybody nurses? Patients, if you needed something, Jeff would get it done.

Father in law was admitted here unresponsive. Only one person at a time is allowed in the emergency…read morearea. Big NO NO.... And reason for low stars is that we were told by the rehabilitation center where my father in law was getting dialysis that he possibly had a stroke. Upon review of my father in law, one side of his face appeared to have Bells Palsy. When the nurse was asked if he had a stroke, she replied with oh no, who told you that. We tested him and h didn't have one. He literally just got there and in that hour they did NOT draw blood. How did they determine that he did not have a stroke without reviewing his troponin levels? Smh. I know an EKG isn't going to show them anything but current rhythms that may be cardiac related at the moment. Two days later after being asked again they wanted to order an MRI stat but he is claustrophobic and they didn't have an open MRI machine so he couldn't have one. This is upsetting that this place can operate and still operates with all of the incorrect methods they use to treat patients. Parking is crazy for the ER area. It's not really noted where to go. It's pretty dingy inside. I'm not sure how JACHO has allowed this place to remain operating. Gardena Memorial and their big partners need to really clean up. This is embarrassing. Thankfully he has transferred out from this place. The reviews are true. Go anywhere else but here

I hope someone in a higher position at the hospital sees this review and speaks with JOHN LIN about…read morehow he talks to patients. No patient, whether young or old, should be spoken to that way. My 7-year-old son was in pain and scared when we came to the ER. JOHN LIN stood in front of my child and saild something along the lines of " hes ok it not look like he going to die " .That is completely unacceptable and very unprofessional. Patients come to the emergency room because they are worried about their health and need care and compassion. If someone is unhappy with their job, they should not take it out on patients, especially children. What made me the saddest was that after we left, my 7-year-old asked me, "Why did he say die?" No child should have to hear something like that from a healthcare worker. I hope this feedback is taken seriously so that no other family has a similar experience

Please don't take your loved ones to this hospital. I took my dad in cause he had a fall and…read morewanted to be cautious if any injuries . Hospital dirty and when asked simple questions answers are always "I don't know " . Here are some pics of the dirtiness and unsanitary things I found in his room .