I have to write this review. I came to visit a flooring store in the building and saw a framing…read morestore. Knowing that I need frames for at least 5 paintings I stopped by to look at what is available. Right of the bat I was told they work by appointment only. I told the lady ok, can I just look at the wall of frames and see if anything interests me and I want to make an appointment. Because if I don't see anything I like then what is the point to make an appointment and drive back here from where I live. So I found a frame that I thought was interesting. I pulled out my phone to find a picture of the painting that I was thinking to match it with. The lady cam up to me and said no pictures please and asked me to leave and make an appointment. I was shocked as it is not like I need her help to determine if it would work for my painting. She had no clients in the store and while I am seating here in the parking lot writing this review for the past 15 min no one came in for the appointment either. How do you do business with people like that? Seems like she just didn't care. All I can say it is probably not her business because otherwise it just wouldn't make any sense. The flooring store next door has an amazing customer service btw! Learn from your neighbor!

We have used this framing company many times. Each time we ask that they phone us when the product…read moreis ready after they have worked at it. They never call us. This last time the frame was beautifully done; however, it was submitted in very early January and we still did not get a call in mid-March. It's up to us to go there and ask them about paintings. If you use this company, make sure you bring your receipt with you.

Friendly service and great work ethic. They take their framing serious and assist costumers get the…read moreend result they want at a decent price. I would recommend for "real art" not a poster for a kids wall! lol. Expect the turn around time to reflect the complexity and other work flow in the store. Their team seems very supportive and engaging.

For the past 25 years, we have gotten great work from these folks. Their selection of frames,…read morematting and execution are tops. i wouldn't entrust original art anywhere else.

I cannot say enough good things about Frame Works. I had a question on how to hang something and…read moreafter not receiving any help at a prior store, they help me out. They assisted me so I could hang my two items. I am so grateful and appreciative of their assistance.

Absolutely thrilled with my framed canvas! Michael's wouldn't take it, but this shop welcomed me…read moreright in. The owner is so kind and knew exactly which frame to choose. It is the perfect match! Finished in less than a week. Quick, easy, and beautiful results. I'll be back!

Amazing customer service and great selection of frames! Brett was very helpful! Also they have an…read moreart gallery showcasing contemporary female artists!

I have been been getting my art framed here for ever!! They…read moreare by far the best at what they do. I have never had an issue. Everything has always been perfect and the owner is fabulous and extremely helpful.

Great framing shop, with good customer service, a good selection of frames and framing options,…read moregreat turnaround times, and competitive pricing. Thanks!

Steve offers his expert advice with each frame I've purchased. The selection is large, the price…read morecompetitive and the finished work is always impeccable. Terry R.

This business is great! They have reasonable prices and quick turnaround time. I highly recommend.read more

We've been coming here for 20 years - and they never fail to deliver !!! They are a well oiled…read morefamily run machine- and when you have owners that are there day after day after day, you can feel the difference. The fact that they're also talented artists themselves really helps with the eye for design they have. Always our go to !!

A talented eye and excellent customer service and pricing. The owner listens and advises well.read more

I can't say enough good things. The owner is very personable and has a creative mind for the…read moreunusual framings I brought in. The store is neat, organized and well stocked. Prompt turnaround time as well. I am a repeat customer.

The painting experience itself was great, and we really enjoyed the event. Unfortunately, the…read morecustomer service afterward was extremely disappointing. When we went to pick up our order, we were told the items were lost. We received an email on February 16th asking for descriptions of the missing items, but no one ever followed up to let us know they had supposedly been found. When we stopped by again while we were in the area, we were told there was nothing they could do and that we could not receive replacement items. We were essentially left out of the money we spent because they claimed they called us on February 23rd, but we have no record or evidence of any call or notification that the items had been located. The lack of communication and resolution was very frustrating.

I asked them to frame my late father in law's watch, his dearest and last possession, as a gift for…read moremy husband. Don't get me wrong, this was PRICEY! But I wanted it to be really nice, and the staff were so lovely, and did a beautiful job! They HAND STITCHED the watch into the frame! So so nice!