Nice clean, affordable motel right on the main strip. Small lounge across the street for…read moreconvenience and they're motorcycle friendly Rooms are clean and tidy and its recently taken over by a super friendly couple Loved the showers. I'm a big guy and its nice to be able to move around in the shower. Has a rain shower head which was awesome too We will totally stay here again next time we come through

Since this place is right on the highway I can't say it's a 'hidden' gem but it is a gem…read morenonetheless. The exterior gives the illusion of being in a lodge with beautiful log fencing and well kept floral arrangements. The pool is very clean and refreshing (by this I mean quite cold). The recently renovated rooms are basic but provide everything you would need including a coffee maker, microwave, mini fridge, flat screen tv, air conditioner and free wi-fi.There is even a small closet type area which is nice so you aren't tripping over your luggage. DVD players and a large selection of DVDs are available for rent in the main office. The staff is very friendly and the very affordable price even includes a continental breakfast. The only down side is the noise from the highway, but if I'm ever in the area again I will be staying here.

We had a wonderful, comfortable stay here in a very clean hotel and room as well as a very…read morecomfortable bed. Breakfast is generous. The made to order omelet was delicious. Also the deep tub was fabulous for soaking in after a day of traveling.

Part 2 - Continued from Google review . I left at 6:15 p.m…read more that evening, exactly as indicated to front reception, and returned around midnight. No one had entered the room during my absence. Nothing had been cleaned. There was no follow-up the next day. By Saturday morning, after another sleepless night with the window open just to breathe, I woke up with a pounding headache, congestion, and nausea. Still no call, no follow-up, and no management. On Sunday (departure day), I went back to the front desk. Aprit was on duty again. I told him nothing had been done, that I'd spent three nights in an uninhabitable room, and that I expected not to be charged. I asked for management. He passed me a card and told me to email manager, Lee Campbell. I insisted that I needed this rectified immediately and requested that he contact Lee for directives. He said he had contacted management at my request but had been instructed he was not permitted to act without approval. As franchise manager, could Lee Campbell, franchise manager, not provide approval with reasonable steps to rectify the situation during his call to Lee? I asked to speak to Lee. He said he was unavailable. Hmm. Even maintenance said, "We wouldn't want a guest charged for that," and admitted it was bad for everyone if a poor review came out. Aprit said I would be charged for the one room. I was charged for both, less one night. Unfortunately, management seems to operate under a different philosophy. To make matters worse, my daughter informed me in the morning that her room (326) had hair in the bed on the first night. She couldn't sleep in the sheets and instead laid bath towels across the bed. I called the next morning to request new bedding, which was eventually brought later that day -- but no guest should ever have to request clean sheets upon arrival. When my invoice arrived, one night had been deducted, with a note that read: "room smells like smoke." As though the smell, and the negligence behind it, lasted a single night instead of three. I later called and left a voicemail for the manager, Lee Campbell. He did not return my call. I wrote an email to manager Lee Campbell, and cc'd Wyndham customer care office. I received Lee Campbell's email response -- a completely fabricated recount that stated the problem was "corrected" and that I was "glad to have accepted the recleaned room." None of that happened. He went so far as to close his message with, "We hope you enjoy your next stay at the Days Inn Cranbrook." There will be no next stay. EVER. I was also contacted by Sherri from Wyndham's Presidential Customer Care Office, who was gracious, professional, and sincerely apologetic. She explained that because this particular property is a franchise, she could not personally issue a refund -- she was sorry to hear of my stay and that Wyndham would be intervening with the franchise -- that as a franchise the responsibility lies with Manager Lee Campbell to provide reimbursement. But we know his stance; dismissive, negligent and dishonest. Sherri offered me a complimentary one-night stay at any Wyndham property as a gesture of goodwill. It was unexpected and unnecessary on her part, but very kind and appreciated. It does not compensate for the money sent, nor hold Lee Campbell responsible for his inability to manage the property. How unfortunate for the Wyndham brand. Sherri however displayed empathy and class -- qualities entirely absent from the management at the Days Inn Cranbrook. Manager Lee Campbell has refused to take responsibility or ownership for the condition of his hotel, the lack of response from his staff, or the failure to provide a habitable room. The dishonesty of his written response compounds the issue, reflecting a disregard not just for guests, but for the Wyndham brand itself. This doesn't even begin to address the matter of the unsanitary sheets in my daughter's room, which required changing and resulted in her sleeping on towels the first night. For anyone considering staying at the Days Inn Cranbrook Conference Centre, simply put: DON't. Between the smoke-filled rooms, the dishonesty, the apathy, and the absence of accountability, this property is a disservice to its guests and to Wyndham's reputation. If this is how a Days Inn by Wyndham is managed, then the franchise system itself needs a closer look. I have never left a Google review before; however, not taking the time to warn others would be as negligent as the disregard I was shown as a paying guest. I do not expect to hear from Lee Campbell again; integrity and accountability seemed to have checked out long before I did, and customer care and honesty clearly have no place in his version of hospitality.

Unexpected cleanliness, kind hospitable staff, and comfortable clean bed. It's really all we care…read moreabout in an overnight stay. They nailed the basics and most important part of a hotel. If you are looking for a clean space and warm shower- a place to call home for the night this is a good choice! Not expecting any bells and whistles here, but a friendly smile- even with a late arrival when everyone is tired, we had such a great experience getting to sleep quickly. Thank you

Stayed two nights with my husband. Nicer looking on the inside than the outside. Clean enough and…read morebed was comfortable. Lots of pillows. I like their kitchen set up--they actually have real bowls, plates, mugs and utensils. Nice when you've brought back a doggie bag. Desperately needs new wallpaper. Bathroom is pretty small and the fan is so loud it's mind numbing. If you're the sort of person who can trip over the pattern on a carpet BEWARE; I've noticed several places where it's obvious the floor underneath the carpet is broken or uneven. Might not be the best choice for someone who is unsteady on their feet.

This place is just full of surprises…read more We got a room on the top floor facing the main street. There's The Good: -Spacious rooms -Plenty of parking -Onsite restaurant and coffee shop -Decently sized indoor pool + hot tub -Their gym is something else. For a hotel gym, this is quite top tier. Only Vegas casino gyms can beat it out. The Not Good: -Location isn't great as it's more in the industrial area of Cranbrook

Everything about this hotel was great. Staff was very accommodating. I got a nice quiet room, clean…read morespacious. (sidenote they have TVs in the bathroom) They have a café and two restaurants. Pool and hot tub. An amazing 10 out of 10 gym that I was very impressed by. In fact, it's an athletic club that I think is open to members in the community. That's OK. It was big spacious. I had lots of equipment so to me it made sense. Only complaint it's on the edge of a commercial industry part of Cranbrook and an edge of what would be you're more rural wildlife. There are train tracks behind the hotel. We didn't hear the train but I think we felt the train. And outside the pool it's a disgusting abandoned train, but maybe that just goes with the theme of Cranbrook.

Nice place to stay with walking paths near the lake. Staff was very welcoming too. Comfortable room…read moreand an easy to get to location.

Very unique and difficult! Extremely worth the stop, but make sure you keep a positive attitude…read moreand not get frustrated. Beautifully decorated and challenging!!! Lots of fun!!! P.S. keep the trash talking to a minimum because you might get stung!!!! (But all in the name of fun!)

What a great motel! Cozy, wood cabin rooms. Our room backed along a creek. Clean, quiet and…read morecomfortable with free Wi-Fi, kitchenette and even a cute electric wood burning stove. To drive by it doesn't look like much, but it is adorable. Helpful, kind staff and a great price. We will definitely be stay here again.

We started our camping trip from Abbotsford BC. We only made…read moreit as far as Cranbrook BC. when it started pouring rain. (11:pm ), So we pulled into the third motel along the way in hopes the place wasn't a no vacancy like the others. My husband rented a cabin for the night, then off we drive the back office where there are mobile trailers, where you see rolls of adjoining log cabins. At first sight it reminded me of old fishing cabins: Very clean and warm, equipped with TV, fridge, stove / oven, microwave, toaster, coffeemaker, dishes and smaller fireplace. Cute dinette set ,couch / bed, plus a queen size bed and night stands. All the what one would need to feel the comforts of a home away from home. If ever wanted a private getting away spot ... Well, this would surly be the spot. You sure couldn't complain about the price: It was way under $100.00. Next summer will be making my stop back there for sure!

Second time I've stayed here for a week, and enjoyed my visit both times. It's close to the centre…read moreof town, and a few blocks from my family that I visit when I'm here. Rooms are standard sized with everything you could possibly need: table, TV, WiFi, hangers, big bed, stove, fridge, freezer, coffee maker, tea pot, cutlery and dishes, full bath, towels, air condoning, heater, big window, chair or front, non smoking only. Two different rooms at different times were identical. Price is excellent - one of the cheapest in town. I've traveled often, and wished many a hotel room was like this! Drawbacks: bed is really firm, noisy from the highway pretty much next door, blacking out the room is tricky, but nearly possible. All manageable, it just stops me from giving it 5 stars instead of 4.

Very clean. Renovated rooms. Great price for what you get…read more Friendly and helpful staff. Would really recommend this to any travelers stopping through.

My wife and I stayed one night prior to a week stay at a local dude ranch. The dude ranch…read morerecommended the resort. Checkout is at 11:00am and we were schedule to get picked up by the dude ranch shuttle van a 2:00pm so we planned to enjoy the resort for a few hours. When making the reservation and when checking in, we were assured that they would they would store our luggage behind the front desk. Upon checking out we were told they could not do that due to liability reasons so here we are stuck for 3 hours babysitting. They suggested we leave our luggage unattended in the corner of the lobby - who in the right mind would consider that?! Will certainly tell the dude ranch not to recommend the resort for other guests. Not the service you would expect from a resort of this caliber.

I haven't read other reviews but we loved everything about this resort. The grounds are…read morebreathtakingly beautiful and there's so much history. We stayed in the KOA and it was fabulous! Everyone was incredibly friendly and very welcoming. We golfed one day with two young local guys. They were so helpful on the course, which was in impeccable shape, and every hole was more beautiful than the last. We gambled a little bit and actually won! We will definitely be back.