1. Heritage Inn

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    Cranbrook, BC

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    Heritage Inn

    2.7 (10 reviews)

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    Days Inn & Conference Centre by Wyndham Cranbrook - Guest room

    Days Inn & Conference Centre by Wyndham Cranbrook

    (19 reviews)

    $$

    My husband, mother, and I had a family wedding to attend near Cranbrook a couple of weeks ago and…read moreneeded to book a hotel room for one night in Cranbrook. We didn't need anything fancy, and I picked the Days Inn as it was a central location and a good price at $135 + tax. The room was exactly as advertised, and clean. The queen sized beds were comfortable, and I loved the thick, fluffy pillows. However, the room had no air conditioning and it was so hot that we had trouble sleeping. There was what I thought was air conditioning, but it turned out just to be air noisily blowing out of a vent every 15 minutes or so. At 2 am I opened up the balcony door and within minutes the room cooled down to a comfortable temperature. The other negative about Days Inn were the lights from the pool below shining into our room. The hotel pool closes at 9pm, and all night they light up the area with very bright lights. Our room was facing the inner court yard and pool, and despite being on the third floor, the light seeped through the edges of the curtains. Due to the bright lights and lack of air conditioning, I was prepared to give the hotel two stars -- none of us had a restful sleep. However, they offer a free breakfast buffet of eggs, bacon, sausages, hash browns, toast, cereal, muffins, juice, and coffee. While the breakfast wasn't fantastic, it was more than decent, and FREE -- it was a pretty impressive free breakfast. So at $135 for a room and three breakfasts, Days Inn was excellent value. Also, check out was at 11am, however, we had a few hours until our ride could pick us up and take us to the wedding venue. We asked the front desk staff if they could keep our luggage for us while we went to sightsee, and they agreed. I don't think it's a service they regularly provide guests, so it was much appreciated. Overall a decent hotel and great value, but I would caution against staying in a room facing the pool and courtyard if you are sensitive to light. [Yelp collections: Cranbrook; Hotels]

    So disappointed!! Stayed here about 10 years ago and was a fantastic hotel. It has gone downhill…read morebig time. Zero AC in our room. We complained, front desk did come up (it's a basic up/down home thermostat, no actual air conditioner) played with it to pretend they did something. Told us to call front desk again if it didn't come down they would move us. Of course no one answered after that. It was late so we just decided to Open the window fully which unfortunately opened onto Main Street with traffic all night, and smokers down below. Temp stayed at 23celcius. Unfortunately I read the Yelp Reviews too late and learned of this no AC problem happening to many other customers. On top of that, the entire air system is connected to a restaurant on the main floor. If you are allergic or sensitive to smells you're in for a treat of curry pumped thru the air system as well as being hit with it the minute you walk in the front doors. On top of front desk staff who did come up to our room initially, personal hygiene was quite offensive to my odour sensitivities. I would never recommend this hotel!! How to improve?? Change everything I wrote about but know that won't happen so better just stay away people. I read some reviews of customers raving about the Free Breakfast! Trust me, it is Nothing out of the norm and have had plenty of lovelier breakfasts at other hotels. Room was comfortably clean, but detail cleaning in the bathroom could have been better.

    Heritage Inn - venues - Updated September 2026

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