Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

First house cleaning was Excellent all around,owner spoke and understood English fluently, wore…read moregloves and masks at all times,did everything that we had requested, including things that were missed by other services, like dusting mouldings and baseboard heating covers. Would highly recommend.

From the owner: At KayPro 1 Cleaning Services, your trusted partner in residential and commercial cleaning, we are…read morededicated to delivering exceptional service with a strong commitment to cleanliness, professionalism, and efficiency. Our friendly and reliable staff are always ready to serve you, ensuring your space shines anytime you need us. We deliver spotless results with professionalism, reliability, and care. We offer: • Residential Cleaning • Commercial Cleaning • Construction Cleaning • Move in / Move out Cleaning • Airbnb/ Vacation Rental Cleaning • Event Cleaning • Property Management

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

Screwed up my maintenance charges from the get-go, made multiple errors repeatedly (overcharged and…read moreclaimed my bank had rejected my last payment, which was not true), took months and multiple follow-up emails/calls to get an answer to a simple question about renovation, totally unresponsive. They're the worst. I'm seriously thinking of moving because they're so awful but I hear from friends in other co-ops that all these management agencies are terrible!

Worst management company I've dealt with…read more Since HSC Management took over, the building has gone downhill fast. Ongoing elevator problems, essential services and amenities being taken offline, unresolved pest issues, and inconsistent heat have all become part of daily life. Communication is poor with no updates. Debra kaplan is a snake who avoids responsibility and is extremely rude to tenants on the phone. For the amount of rent being charged, this level of management is unacceptable. If you're considering a building run by HSC Management, proceed with caution.

If you value fairness, honesty, and basic human decency, stay far away from HSC Management. This…read morecompany operates with a shocking lack of integrity, preying particularly on elderly tenants with made-up charges and bogus legal threats. Their strategy seems clear: overwhelm tenants--many of whom may not have the resources to fight back--with frivolous court cases, hoping they'll either give up or be unable to keep up with their demands. Instead of acting as responsible property managers, HSC Management treats its tenants like easy targets for exploitation. Maintenance issues go ignored, communication is abysmal, and their billing practices are outright fraudulent. They invent fees out of thin air and use legal intimidation as a tool to squeeze money out of people who've done nothing wrong. It's one thing to run a business poorly, but it's another to do so with outright malice. HSC Management embodies everything wrong with slumlords--deceptive, predatory, and utterly indifferent to the well-being of the people they're supposed to serve.

When we moved to Greenpoint this past July, we never thought that we'd have a situation like this…read more Twelve Oaks Management was a court appointed management company. Our landlords are going through a divorce, so they were supposed to take care of our needs in the meantime. While it didn't sound promising, we didn't think we'd go through the seven month ordeal we did. From the moment we moved in, there were some bad signs. There were no screens on the windows, our bathtub faucet handles didn't function. Our bathtub? Peeling! I think we got screens after two weeks, the faucet deal was fixed sooner. This was only the beginning. We started having hot water problems. It was always a guessing game as to the boiler's functionality. It was awful. It only got worse come the cold months. I would say, that over the months of winter, we had for maybe a month, total. And it was weak. It would come on maybe twice a day. Hot water? Still a guessing game. And we're not including the weeks at a time that we'd be without both. I would call. And call. And call. I would get the same promise that it would be taken care of. There are several elderly couples in our building, as well as many small children. It was despicable. Not even when I called while sick as a dog, huddled beneath multiple blankets, did they take action. Then the roaches started. We're not dirty people. But this problem got out of hand. We couldn't cook without having to kill 5-10 roaches that would come out of the cracks between our counter and the stove. Some nights, we don't even want to cook because it would mean being face to face with these disgusting creatures. They sent an exterminator once. He sprayed a little. And then put out a glue trap, telling us to keep being clean. Things have gotten worse. Twelve Oaks Management clearly has no interest in the properties they manage. I saw a review of them on Citysearch, from someone in a midtown building, and it's the same story. If you find out that Twelve Oaks is managing a prospective home of yours, RUN. RUN, RUN, RUN. Run, like Scar tells Simba to do after Mufasa dies. Run away and never come back. I am happy to report that the court has appointed a new management, one that seems to have fixed the boiler correctly (there were always people "fixing" the boiler with Twelve Oaks managing...it would last about a day). Our apartment is now so warm we have to crack windows. We haven't been without hot water since Wednesday. A gentleman from the management company came to apologize for our situation, and URGED us to call him whatever the problem. You know how people say you can't know true happiness without knowing sadness? Well, that's how I feel about these management companies. But I kind of wish I never knew "sadness". Those seven months sucked.

From the moment I started my search for a property in Queens, this team went above and beyond. They…read moreweren't just a property management company--they were a true partner every step of the way. From helping me assess neighborhoods to flagging red flags during walkthroughs, their guidance was invaluable. They're incredibly well-connected, which meant I had access to trusted contractors, inspectors, lenders--you name it. I never felt like I was going it alone. Every question (and I had a lot of them!) was met with patience, clarity, and real insight. Since closing, they've continued to deliver--responsive, detail-oriented, and truly invested in the long-term success of my investment. Reliable property managers are hard to find. Reliable partners are even rarer. I'm so glad I found both here. Highly, highly recommend.

Lydia has been invaluable in helping me navigate the complexities of real estate investment in NYC…read more She has remarkable insight into the different neighborhoods of NYC and also is incredibly responsive, reasonably priced and well connected.

Adrian managed my co-op building for years. He is such a hard working individual. Always…read moreprofessional, always detail-oriented, always knowing who the right company to call for any issue that comes up. He follows up during each project stage and is knowledgeable in every aspect of taking care of a property.

I needed a property manager for my condo in NYC and found Adrian through Yelp based on his good…read morereviews. Adrian has been very good with prompt and accurate communication as well as smooth execution, all of which was exactly something I was looking for. I highly recommend Kahana Management for anyone looking for a reliable property manager. Looking forward to working with you!