A nightmare of a management team. Nothing but issues since day one. A total scam.

A fraudulent, unresponsive and callous company in violation of harassment and illegal business practices. They did not offer lease renewals, then began a harassment campaign by way of noise and construction without notice or concessions. I've lived in NYC over 10 years in 6 different buildings, and have seen my fair share of slumlords, but nothing like this before. Do not consider renting from one of their properties. read more

The worst. Do not return emails and no one answers the phone. Again trying to find out why my checks; that were sent 2-weeks ago, have not been posted and cashed. Totally unprofessional to not return emails or voicemails left by Building/ Unit Owners. read more

MD Squared has some of the most unethical and incompetent people you will ever meet. My roomates and I had a horrible experience living in one of the units that they managed in NYC. The problems started early on when they falsely advertised the number of bedrooms in the unit. Two of the rooms turned out to be illegal, according to NYC law. That was the ultimate reason that we ended up being forcibly evicted from our residence by government officials. Prior to this eviction notice, MD Squared took months to fix the underlying issue that caused a dozen floodings in the unit. Imagine coming home from work to your bedroom containing an inch of water across the entire room. Now imagine that it occurred a dozen times. This issue took MONTHS for them to resolve. Because of the frequent floodings and their lack of action, there was an obvious risk of mold. They were in denial of this risk for weeks and even tried to cover up visible mold with some paint to act like the problem was resolved. We had to hire our own mold inspectors to demonstrate that there was mold behind the walls, as well. After we came to an agreement to part ways, our issues were still not settled. When returning our security deposit, they falsely claimed that the security deposit was income that we received and they submitted this 1099-Miscellaneous form to the IRS. Eventually, we were able to resolve this issue, but not without some headaches along the way. Many of these issues could have been resolved early on if they would have been more proactive. Their lack of action ended up costing extra to resolve most of the issues. This is not what you would as a tenant or landlord. read more

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They have been incredibly difficult to work with as a tenant, they violated NYC rent laws and have continuously refused to return my emails and calls. Very unprofessional organization read more

DO NOT RENT FROM THEM! RUN! Failed maintenance, failed communication, yelling managers, lies in apartment's description, overcharging I had to move out in the middle of the pandemic because it was simply not safe to stay there. The scale of violations was that big that the city inspectors started looking into it and visited my apartment twice. The list is endless: - no heat or hot water in winter for several days in a row, -suffocating heat in summer time, -mice and roaches, -not working elevator, -constantly broken building front door, -two homeless people living at the rooftop and stealing out packages during the pandemic, -leaking pipes, -peeling silver paint on bathroom pipes, -they never painted my apartment before I moved it, -unresponsive super, -endless promises to fix stuff when then nobody shows up, -my frond door turned out to be a fire hazard, -not working buzzer... The last rent I paid was August. By then all of these was happening for months, and they were perfectly fine with collecting the full rent for unlivable conditions. When I attempted to address it, they yelled at me and called a bully. This was the point when I realized they do not even try to pretend they care about your customer experience. It took two month after I moved out to get my deposit back, which is much longer than what the NYC law says. This company ignored my emails and phone calls for weeks. I had to use BBB and social networks to draw their attention. This appears to be the only language they understand. I rented this apartment as 3BDR because this is how it was advertised, but, in fact, it was a 2BDR since it didn't have a proper living room. When I looked into their other postings, they were doing the same with other apartments, meaning they were systematically charging a 3BDR price for a 2BDR apartment. It's called deception and overcharging. DO NOT RENT FROM THEM! THEY ARE NOT TRUSTWORTHY! RUN! read more

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Difficult to deal with in every way: - Took over a month to pain the walls from the last tenant. - Left apartment dirty after painting. - Was told the apartment would be cleaned and fixed in the leasing process but that never came to fruition. - Took over a month to address mold in the apartment. - Response time by property management is absurdly slow - Began 6-8 months of LOUD construction without warning until after the construction began - People let strangers and homeless people in the building - Floors are in such a state of disrepair they have caused splinters - Water damage was merely painted over so it is not visible - The bedrooms have no windows I do not recommend living in their buildings. Please make sure anything and everything you want is in the lease beforehand as they will not do anything if it is not. Poor service from property management. read more

We lived in and rent out a unit in one of the buildings they manage in Brooklyn, and they have consistently been a pleasure to work with on issues that crop up, getting leases reviewed/processed by the condo board, and have managed the building very well in general. read more

Yuval Plattner and the MD Squared Property Group are excellent. As a licensed real estate salesperson, I interact with a number of managing agents. While many are very good ( and some not do much), Yuval is by far the most responsive, knowledgeable and courteous. The buildings he and his company service are lucky indeed. Joseph Sheehan Brown Harris Stevens Residential Sales, LLC read more

I serve on the board of my building in Williamsburg and have dealt with replacing two previous management companies. We have been working with MD2 for about two years now and they are head and shoulders above the previous two. Service comes down to the quality of the building manager and how many buildings the management companies give them to manage. MD2's managers are not spread too thin are always willing to try to solve our problems, from major issues to small annoyances - sort of a "customer is always right type of approach." Michal Jacobs is currently managing our building and is ALWAYS available and quick to respond to emails from the board or tenants. Our building has never operated more smoothly. read more

Moved out 3 months ago, was in contact with Elizabeth Stadtmauer countless times regarding security deposit. Still have not received a response. read more

Do not live here. - Apartment not cleaned before I moved in (during COVID which is ridiculous) - A squatter lived in my apartment for at least a few months before I moved in - Homeless people come in and can enter the apartment - Strangers have entered the building and hosted 100+ people parties in vacant units (can't even make this up) - They are unbelievably unprepared and unequipped to manage any sort of property - Bianca (the broker) lied to us during the brokerage process I wish I could give zero stars read more

I recently worked with MD2 and was beyond impressed! I was completing a lengthy application for one of the buildings they manage and they were extremely helpful! Since this was the first time I was going through this process, it was so wonderful to work with people who both promptly and thoroughly answered questions! The team is extremely well organized and I would highly recommend this management company! read more

I have been in the NYC real estate game for 12 years now. Finding a good building management company in NYC is rare. However, finding a great one is like finding a unicorn on the subway! It was a pleasure working with your team on my rental at 49 E 12th Street. I hope our paths cross again very soon. read more

It's been challenging to be a landlord in nyc and the recent covid pandemic has made it even more difficult. Luckily, MD2 has been one bright spot in a very difficult market. They have been responsive , informative, and always willing to help. Yuval at MD2 is possibly the most pleasant, knowledgeable and responsive person I've dealt with at a management company. Working with this team has really been a positive experience. Thank you. read more

I did an internship in the accounting department, everyone is friendly and willing to help if you have any questions. The company culture is diverse, and the working environment is like a family. You can't find anywhere like this, I still miss the environment and the people there. Besides the works, we had a lot of fun activities such as softball team and Friday happy hours. I would definitely recommend anyone to work here!! Great place and great people!!! read more

dear md squared property group, return my deposit. you're in clear violation of the nyc law that says the security deposit has to be returned within two weeks after the move out date. i moved out a month and a half ago. you told me twice you mailed the deposit as a check, but it turned out to be a lie. the check has never arrived. and you stopped answering my emails and picking up the phone. it is not ok. i want my deposit back. thanks. read more

After years of working with different management, I find Victor and Shanetta at MD2 to have been the most helpful management team I have ever worked with. Even during situations that are out of their control they are caring, and do all that they can. Both are very responsive via email and phone. Victor even made a site visit to see what repairs I needed and worked to have them started within a week. Very well run management company! read more

I have been working as an agent for 7 years and this is one of the best management companies I have ever worked with. Dawn is responsive, helpful and very kind. I cannot say how lovely of an experience it has been to work with them! read more

I must say, MD Squared are an impressive management company. As a broker I deal with dozens and dozens of different management companies and MD stand out as one of the best. They are very responsive, considerate and you feel as though they actually care - which is extremely refreshing. Couldn't say a bad thing about them! read more

Abby and her team were lovely, professional and very communicative. My process buying a condo was so smooth and we had relatively few questions when it came to submitting our application. Abby and Isaiah were easy to work with and they were very instrumental in stream lining our close. They kept to deadlines and never took more than a few hours to get back to me. We closed within 60 days and that can be a challenge in Brooklyn- it's thanks to this group of people that were able to work with, that truly made this a swift process overall. Highly recommend these Property Managers! read more

I have worked with MD Squared Property Group on several occasions. They are not only the most professional and hardworking team, I have never seen any management respond so quickly, and with such GREAT care for the owners,tenants and running a building. I am a broker who rents and sells several listings a week and this management team by far exceeded any expectations. If every building had a team of professionals such as this, renting/selling in a condo in NYC would become an efficient and enjoyable process. MD Squared Property Group are thorough, can handle any task, hurdle, can think outside of the box for their clientele, I can not say more accolades about them. 5 Star+ all the way! Abby, Dawn, Shanetta, incredible staff! If you are a developer, condo or co-op board looking for a management company to run an efficient, personable, hardworking team who knows how to work with brokers, owners, and renters, this is your team. read more

Nothing but good things to say. Michael and his staff have been nothing but available, responsive, and helpful in every last request. Truly going above and beyond the call of duty. In a city filled with management company horror stories, MD Squared seems like a fairy tale. Thanks, Michael! read more

I wish I could click 0 stars. This property group is your stereotypical NYC landlord that does the bare minimum for their tenants! I was rented an apartment that was not up to the legal standard of living. The building on 92 and 2 was undergoing loud and illegal construction, so when one of the tenants complained, an inspector came by to check it out. When the inspector came he happened to notice we did not have legal exits and our apartment was deemed a fire hazard and in unlivable conditions. This was just the start.... mold, flooding, you name a problem and this place has it. This property group did next to nothing to help any of us out and we ended up having to get a lawyer to settle the dispute because of their unwillingness to speak/work with us at all. I highly recommend using almost anyone else. This place might be for you if you love mold, flooding and lack of communication skills! 0 stars read more

I worked with MD Squared for a co-op application this month, and my experience was flawless. Abby is extremely attentive and answers all questions promptly and in a way that keeps you very aware of where you are in the process. The application was daunting, but MD is so organized and they made me feel very comfortable in the process. Applying to apartments in NYC is a tough process, but after working with three different property management groups, this is by far the best and most trustworthy. A special shout out to Abby who even answered my questions on a Sunday and took extra care to expedite my application! read more

MD Squared manages the new 12 unit Manhattan condo for which I serve as the president of the board (as well as several other properties on our block from the same developers). I'm so glad they were chosen by the building's sponsors, as Michael Mintz has been a terrific help. He's been tremendously involved in all aspects of getting the new building up and running, which has otherwise been quite difficult. Michael is quick to respond 24/7, and spent an entire Sunday at our building when several units flooded thanks to a burst pipe. Though I have no comparison on price, I was surprised by how reasonable their charges are based on the amount of work done, as compared to other services (ahem, custodial/super services). If you're considering a property management company, you have my unreserved recommendation for MD Squared. Client since January 2016. read more

My experience as a co-op owner in a building managed by MD Squared has been very pleasant. Unlike other management companies tending to smaller co-ops, this management company has been very responsive and helpful. Shanetta and Victor have both been great. read more

I recently submitted a purchase application on behalf of my client and had the most amazing experience working with MD Squared Property Group. They were extremely responsive, knowledgeable, and FAST. In particular, Shanetta and Abby went above and beyond to get me the answers needed to push the application forward in a timely manner saving my client time and money. In the world of slow and oft time aggressive management groups, MD Square is like a breath of fresh air that makes the real estate experience a Real Enjoyable Experience. read more

As a real estate agent with the Corcoran Group I work with property management companies every day. Submitting board packages on behalf of my buyers can be an arduous process. But, I recently worked with MD2 Property Group and had a wonderful experience. We'd like to commend their entire team for the seamless and enjoyable manner in which they treated our recent sale at 292 Riverside Drive. Abby Mintz, Dawn and Shanetta were a delight to work with throughout the entire deal with all of its moving parts, and there were many. Their patience, time and humor were appreciated and refreshing, especially in our industry. If you're a developer, condo or co-op board looking for a competent and approachable property management company look no further! read more

"MD Squared is the most dedicated property management firm I have ever experienced. During the big blizzard of 2016, I reached out to Michael Mintz, our buildings manager, a little before 9:00pm, to let him know that the buildings heat was not working. Michael immediately let me know that he would reach out to the buildings superintendent to have him troubleshoot the problem. Unfortunately, Michael then called back to let me know that the superintendent was in Staten Island, and due to the cities travel ban on the roads, could not make it back to our building in Manhattan. Michael informed me that he had reached out to our boiler service provider and was waiting for them to call back regarding coming out to the building to service the boiler. A little before 10:00pm, Michael called me back to let me know that the boiler service provider was also unable to come down to the building due to the travel ban, but had agreed that if Michael took the subway down to the building, they would talk him through troubleshooting the boiler. Michael said he was going to head down from where he lived on the upper west side and would be at the building in about an hour. A little past 11:00pm, Michael called me to let me know that he was at the building and was headed down into the boiler room to troubleshoot the boiler. Michael called the boiler technician and quickly diagnosed the issue as no power getting to the boiler. He then informed me that the main electrical room for the building, with the circuit breaker for the boiler, was located in the basement of a restaurant in our building. However, the restaurant was closed and locked due to the storm. There was also a sidewalk hatch giving access to the restaurants basements, but only the super and restaurant had keys to the padlock on the hatch. I suggested that I stay in a hotel for the night, but Michael asked me to give him a little more time as he was going to walk to the local police station and see if they would be willing to break the lock to give him access to the electrical room. Michael trecked back out into the storm and headed to the police station. About 30 minutes later, Michael called to let me know that the police station didn't have a lock cutter, but suggested that he try the fire department down the street. Michael said he was headed to the fire station and would update me shortly. About 30 minutes later Michael called to say that he was headed back to the building with the fire department to open the basement hatch and get the boiler turned back on. Shortly there after, I saw a fire truck pull up to the building and Michael, along with the firemen, got out of the truck. The fire department quickly opened the hatch, Michael found the circuit breaker for the boiler, and within 30 minutes we had heat again. Michael and MD Squared's herculean efforts did not go unnoticed! I feel very lucky to have MD Squared as our property management firm." read more