I'm a tenant for over 3 years. I won't even get into the continuous issues related to the…read more building. However I will say that I maintain my apartment to a certain standard, there was a flood in my apartment due to a neighbor leaving running water. My rug was damaged in the process but saved a lot of furniture by absorbing and creating a barrier to keep the water from getting further into my apartment. This occurred in February, I've been calling down the general manager for my building and the insurance claims specialist, whom never responded. I emailed. It's shameful that people have jobs but don't want to do them effectively. Especially when you're serving others and providing services that adhere to their shelter! I have receipts, I won't be chasing, I'll just go to small claims court. Any apartment rentals you see from this management company, keep scrolling. Save yourself the trouble. Terrible service, there are a few good employees in the office and maintenance workers who are helpful, but they are overworked too and don't have all the answers. The upper management don't value the tenants nor their impact. 0 stars

Inhumane no water no elevators , no responsibility. Company has Zero Clue's on what they offer …read more Many red flags

Harlem Property Management has been incredibly professional in helping us navigate a number of…read moremajor issues concerning the property. Having worked with them as a board member and a resident who recently faced a significant set of challenges in my unit, the management responded quickly and coordinated recovery efforts. having a responsive team is fantastic and I would recommend them in the highest possible regard.

Completely unempathetic and unprofessional management company. Issued me a $150 fine without even…read morediscussing or having a reasonable conversation with me because my 11 year old dog with a bad bladder peed in front of the building. Did not approach the situation with any empathy at all, did not contact me and did not issue a warning. I am appalled and very upset.

I lived under Pisacano Realty Group for 10 years and was very fortunate with my experience. In my…read moreexperience, it is unique to have the same landlord and management for that long in NYC, and they have worked now with most of my family. It was a special period of time and their management made it all the easier. I hope one day I have the opportunity to move back.

I lived here 3 years and felt lucky to have such a hands-on team supporting my residency. This is a…read morefamily run business, and not only are they incredibly competent and responsive, but they are also so kind and helpful. I've heard so many horror stories about poor landlord management and this team did everything they could to make sure I was comfortable as a tenant. Some perks included: a super, who would come in for any repairs as requested within a few days, on site trash management, monthly pest control, and incredibly clean and well managed units. I had to move to a different city for work, otherwise I would have loved to stay here longer!

Great food. Great value. Great ambiance. Went here for lunch and the lunch prefix menu for $25 was…read morefantastic!

Pedro is a consummate professional. He sold my coop apartment for a record price in a record-short…read moreamount of time. I can truly say that he was available anytime I needed to speak with him, including early mornings, Sundays, and holidays. His availability was impressive, generally, Pedro answered my calls and texts messages on the spot. If he could not answer my calls, he would text me to let me know he was in a meeting and would get back to me asap; and he always did. Pedro's advice and support was invaluable. His calm and humble personality was a blessing when I encountered difficulties during the selling process. I highly recommend Pedro as an excellent realtor for his hard work and impeccable work ethics.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

for all of you who feel this company is not meeting your needs then call the Management company i…read moreuse Taube Management Realty LLC, There absolutely unbelievable. Easy to deal with, take care of ll the tenants needs, also there prices are not bad at all. i personally deal with Michael he is great and helps you more than most . good luck, Mathew

This organization has forfeited its right to operate. Incompetence is systemic: paperwork is…read moreroutinely lost, tenants are forced to resubmit documents due to the company's own negligence, and basic accountability is nonexistent. Every stage of the leasing lifecycle from move in to move out is plagued by delays, hostility, and outright obstruction. Prospective tenants should be warned... do not lease at any of their properties. Move out processes are deliberately adversarial. Pest infestations are widespread and unresolved. On site management is not only ineffective but has demonstrated patterns of both laziness and racism. The attitude across the board is unprofessional and combative (Ann Roberts to be exact) This company does not deserve a second chance. It needs to be shut down!

I lived in the only and previous reviewer's / Dean B.'s 1-bedroom apartment after they left, and I…read morewill (emphasis) sadly (end emphasis) be leaving after 1.75 years. The previous reviewer covered most of it, so this is highly repetitive, but worth repeating: PEOPLE - Joyce and Andy were incredible landlords. In a dream world, everyone in New York is able to rent from people like them, and everyone is able to rent directly from the property owners without 3rd parties skimming off a cut. When I was moving in, and though I hit the 40x rent, I was worried they would not take me as a tenant. To my surprise, they worked with me despite my atypical/freelance income. - Tony is the the best super in New York. When I first moved in, he removed the shades from the three front windows. When I locked myself out of my apartment, all I did was text him and I was in my apartment a few seconds later. When he saw me headed to work on a rainy day without an umbrella, he offered me his! His attentiveness, care, consideration, friendly demeanor--it was a pleasure to get to know him. He's is one of five of the nicest people I have met in New York. APARTMENT - This apartment was like winning the lottery: I could afford it and didn't have to live with any more crazy roommates. Serenity Now! in apartment form. - During my tenancy, rent went up once by 25; my last rental payment was 1450. -My apartment had older well kept wood floors, a period mantle (I loved this!), a small bedroom that was perfect for my needs, two full closets/good storage, a full bathroom (only drawback sometimes was the 1/2 sink), a great kitchen with plenty of cabinet space, two ceiling fans (which I am mentioning because I never had to use AC, which is important to me), three giant south-facing windows, nice little details like a ledge on the bedroom window and trim painted off tone. - The apartment was well-maintained (halls bleached every week, trash collected promptly) kept to code (fire safety). - The radiators worked really well and I stayed warm (if not hot, which I prefer) during the winter months. I only heard clanking from the radiators 3 times. No hissing. - I loved the high pressure shower and how it jostled my brain and woke me up every morning. The bathroom also had a great vent that provided deep focus while showering. No mold, which was great for a non-windowed bathroom. - Only a shifted sprinkler cover required maintenance in the time I lived in the apartment. - No bugs and no rodents. - Fellow tenants (a family below, a couple next door, a couple upstairs, one other lady I rarely saw) were courteous and polite. No one was ever rowdy. - Toward the end of my tenancy, USPS was actually leaving packages instead of leaving peach slips, which was really convenient. - The apartment is 2 seconds away from the 6 train and M116 was right in front of my door. - The apartment itself was surprisingly quiet. I'm glad to have found and lived at the apartment when I did--I witnessed very little gentrification creep. If you see any openings for any apartments in any one of Jakandy's three 116th buildings (153, 155, 157), stop looking and do whatever you can to live there. Good heavens I'm already missing my apartment--

I'm moving after two years with Jakandy as my landlords and it's only because I found a bigger…read moreplace than they currently have available. No tenant could ask for better landlords than Jakandy (owned by Joyce and Andy, who also run the business, together with the world's greatest super, Tony, who lives on site). Jakandy has the benefit of being small (three walkup buildings adjoining each other on E. 116th St.) and they are remarkably attentive and responsible to every need of their tenants. I rarely ever needed anything fixed and when I did it was done immediately. I started with a studio in one building and a year later moved next door to a one-bedroom. Both were beautifully restored, with windows overlooking the happening scene on 116, El Barrio's main street. Hardwood floors, new plumbing, excellent water pressure, the hot water never ran out and the heat was always there in the winter. The pipes are all sealed at the wall and they have regular pesticide service so there're no problems with bugs or rodents. The rent increases are incredibly fair (25 bucks a month). Tony, the super, is one of the nicest guys alive and will do anything for you any time you need it and I mean it. I once forgot my keys and called him embarrassedly and he came right over from a restaurant he was eating at! Another time a friend was staying at my apt. and an emergency occurred that she needed to know of but her phone had gone dead. I called Tony and he ran down and knocked on the door and let her use his phone to call me long distance. I am sad to be leaving such great landlords and seriously hope I don't regret it. If you are lucky enough to find an apartment with them, a clean, affordable, lovely place on one of NYC's greatest street scenes, then jump at the chance.

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

Have been living here for almost 3 years and love the building. The amenities are great, but the…read morebest part is the building staff, extremely helpful and responsive. Just moved within the complex and worked with Dana Bethea in the leasing office who was absolutely amazing, spent so much time helping us to find the right fit and was extremely professional, responsive, and helpful.

My wife and I just moved in several weeks ago and everything went very smoothly. Since then, any…read moretime I needed something from the management team, they've been responsive right away. Dana Bethea helped us out especially and answered all my calls and emails immediately and understood all of my needs. I've stopped by to say hello to her several times already and am grateful to have her working here!

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!