I was the owner of a 2000 dodge intrepid. It has been giving me hell over the past few months. This…read morepast monday the car's computer system completely went crazy and caused my car to cut off in the middle of me driving. I had already invested so much money in the car and i became fed up. I came to the conclusion that I need to bite the bullet and get a new car. I was trying to avoid having payments but I need a reliable car. So I reached out to a friend who had just bought a car at Preston Nissan. She referred me to Keith Biggar. KEITH IS THE MAN! He was so easy to work with and got the ball rolling as soon as I called him to see if I could get approved without needing a cosigner. Keith really worked it out for me from the time I called him that monday to the time I came to the dealership Saturday to finish the process. Im happy to say Keith helped me to be able to drive off of the lot with a BRAND NEW 2014 Nissan Sentra! I never had a brand new car ever. Loving this car, it drives so smooth and it will come in handy for me because Im a commuter who works in DC. Preston Nissan never rushed me, didn't force me into anything. They broke it down so that I could understand my paperwork and my payments. THANK YOU AGAIN KEITH and PRESTON NISSAN! You guys took good care of me

As always service was rendered with a smile and in a timely manner! I appreciate that the…read moreexplanation of service is printed out for me, and just as important, is the fact that it is also explained verbally. Keep up the great work. Victoria

I went in for a service bulletin (just a system update, something even I probably could have done,…read morebut I lack the access to the giant Mazda computer) and they told me it would take about half an hour. After reading the previous review, I was sure to mention that this was the only thing I needed done, but things seem to have gone smoothly and I was back on the road within an hour. Wasn't bad, wasn't exceptional, but hey, now my headlights don't flicker.

Update : 10/29/25 - Finally received the permanent plate from Preston nearly 8 months after…read morepurchase. This resolves my issue. Thank you Update: 9/3/25 - More than six months after I purchased the car, I STILL do not have my permanent tag. I've never ever had this sort of horrible customer experience with any other dealership. If I could give Preston Mazda zero stars, I gladly will. I've contacted the dealership several times over phone and email, only to be first told that they are having paperwork issues at their end and then 'waiting for a document from Mazda to get it finalized'. And this has been going on forever. I spoke to Selbe Hubbard (the person's name mentioned in the response below) several times and still no resolution. To say I am incredibly frustrated with this awful customer service is an understatement. I was informed by my DMV that they will only renew the temporary tags twice which I already did. I will not be able to drive the car once my current set of temp tags expire soon if I still do not get the permanent plate. If you are considering buying from Preston Mazda (or any other Preston dealership), I would urge you to learn from my experience. Stay away and save yourself the frustration. MY EARLIER REVIEW BELOW: I purchased a new 2025 Mazda 3 Premium Manual from Preston Mazda in March 2025. While the sales process was smooth, the post-sale experience is incredibly frustrating. Four months later, I still haven't received my permanent license plates. My temporary tags expired, forcing me to take a full day off work. I had to go to the Delaware DMV, provide additional documents, have my car re-inspected, and pay out of pocket for new temporary tags. This is a process the dealership should have handled. I've attempted to contact Preston Mazda multiple times for an update and reimbursement, but they have completely ignored my emails. I have no information on when I will receive my permanent plates or any kind of resolution. If you're considering buying a car from Preston Mazda, be prepared for a frustrating and unsupported experience after you drive off the lot.

Nice atmosphere! The service clerk was very pleasant!…read moreThe service was completed in a reasonable time!

Prices for administration costs to purchase a car that are online, are much less than the actual…read moreprices. When I point that out, the salesman smirks and says "those aren't our admin prices, those are Auto Traders!" Well if it is advertising YOUR car and YOUR dealership, I would naturally assume they are YOUR admin costs. Perhaps you should look into that instead of what you did do. I'm told that if I didn't do the deal, it's already sold. I leave and 10 minutes later I get a call offering to cut the cost of the vehicle. No thanks.

They have good used cars they always dependable Rickey the owner he will make anything right on the…read morevehicles that you purchased purchased from him I bought a lot of vehicles from him and he is Dependable you will not be disappointed

We bought a 2005 Chrysler Crossfire which A2Z was selling on consignment for their landlord. I know…read morethis is not the typical vehicle or transaction that A2Z handles but he really took care of me. He got the paperwork I needed to get a loan from my bank and took care of the MD inspection in a timely matter. I enjoyed working with A2Z on this transaction.

From the owner: The Home of affordable cars…read more Buy Here Pay Here 0% In house financing Extensive inventory under $5000. Maryland Inspected vehicles Warranties Available.

I purchased a 840i BMW , at the used car Outlet. My experience started out slow in my expectations…read morewere much higher than what I was receiving . I had a few concerns and they mostly took care of them but left me unhappy with some of the remaining factors . I contacted Ryan Fitzgerald who immediately made everything right , they stand behind everything they sell and Ryan is a super person to deal with what started to be a bad experience he turned it around and making it very positive I cannot say anything bad about Pohanka and their staff . John the general manager of the Ford Chrysler Jeep dealership , finally got a board and helped . Sean the used car manager was very supportive and helped , I must say I am a hard person to please but they finally came through and made everything perfect. John at the auto body shop made everything perfect and any problem that I had they stood by it . Hello hello

Very good deals on cars The owner is always there and has…read moreexcellent customer service In my experience this dealer has better pricing than the monopolized neighboring dealers

Took my sports car there today to see if they wanted to buy it. A salesperson (didn't remember his…read morename) took my keys, went out and took pictures, went away for another ten minutes, came back and said he would call me in fifteen minutes. An hour later, I realized that maybe he didn't have my phone number,so I called. The "real " salesman who's card I was given, didn't know who I was, was very cranky, told me to bring the car back and said he was out when I brought the car there. Turns out his colleague didn't explain any of that to me - I assumed I was going to get an offer. Anyway, his irritation didn't make me feel like I could do business there.

Bought our Suburban from the used Super Store a few weeks ago. Had a great experience all the way…read morefrom our sales person to the finance person! Would definitely recommend Criswell!

Preston Ford is #1 in customer service and support! I got a super great deal on my Bronco Sport…read moreand I'm very pleased with it, thanks to my representative who helped me pick out exactly what I wanted. Great experience in every way!

Hello, I bought a…read more2023 Mach E and the buying experience was good-pretty standard. I love the car. I brought it in for its 10K service, which is essentially a tire rotation. I was told the aftermarket wheels needed a "key" to remove the lug nuts. After some time, one of the mechanics was able to find a key that worked and did the rotation. because of the key issue I was at the dealership for over an hour. I was then given a quote for new wheel nuts with a new key, and was told they could only be ordered in sets (key and nuts). I made an appointment, showed up on time, and then waited 1 and 1/2 hours to be told (information was unclear) the parts were never ordered or were ordered but didn't fit. I had just wasted 1 and 1/2 hours. From my perspective Preston should've comped the set. After all, they sold me the car (incomplete at that) and we weren't talking about a lot of money. I was told I'd get a call the same day to resolve the issue. I never heard from them again, and that's after calling and leaving a message, and after filling out their customer service survey and giving them honest feedback (and providing my number and email address). In the end I went to a tire shop here in Easton (Spurry Tire), took the guy five minutes to find a matching spline. Which he then refused to charge me for (that's customer service!) It's a shame that a simple service visit tarnished what had been a favorable opinion of the dealership. FYI, it does follow the car not being detailed when I picked it up after purchase, but that's another story.

Warning to Future Customers We purchased a Toyota RAV4 from…read moreKoon's Easton Toyota on September 17, 2025. It is now November 18, and the vehicle is still not registered. Our temporary tags have expired. We've made multiple calls and have received excuse after excuse, including a tracking number for "overnighted" tags that now shows "undeliverable address." As a 100 percent disabled veteran, it's discouraging to see the dealership post about supporting Veterans while leaving us stuck with a vehicle we cannot legally drive. If this is how they handle basic registration, future customers should think twice before purchasing here. Their public claims don't match their actions.

Are you looking for a dealership that does not respect you time? If so, make an appointment at…read moreKoons Toyota Easton.

These guys are true professionals and are clearly breaking the stereotype of sleazy used car…read moredealers. I bought a Jeep Wrangler from them and after inspecting it myself, I found a couple small things wrong like bad wiper blades and a blower know that would only work in the high setting (bad resistor). After negotiating a very fair price, which took all of one minute, Josh offered to fix both those things which he didn't have to do. I can't recommend these guys enough. I also almost never review businesses so for me to take the time to do this is means I'm beyond impressed. These aren't just used car salesmen, they're guys you'd have a beer with.

I highly recommend anyone in the Baltimore/DC/PA area who is looking for a honorable dealership to…read morepurchase a quality used vehicle to go to Magothy Motorcars FIRST! I purchased a car with a 30 day major systems warranty. On day 30, the interior waterpump stopped working. Oil and antifreeze mixed and the engine was ruined. Josh and Magothy Motorcars honored the 30 day warranty and found the exact 6 cylinder engine and replaced it. Truly remarkable service at Magothy Motorcars.