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    Preston Oral-Maxillofacial Surgery

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    8 years ago

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    POMS Oral Facial Surgery

    POMS Oral Facial Surgery

    3.8
    (14 reviews)
    0.0 mi

    Wisdom Teeth Extraction went great!…read more I initially had a panic attack, and the nurses were beyond understanding. The operating room was a little cold, but POMS was happy to provide a blanket. Surgery was delayed about an hour and thirty, but I enjoyed the wait. Removed 4 wisdom teeth in about 30 minutes, and had a great interaction with my anesthesia (besides my goofy behavior). Day 2 after surgery, and all the after-care information was provided in a concise manner. I would love to return, but I believe I've accomplished everything needed from POMS. Thanks Dr. Won, Emily, and Elizabeth!

    I've been to the Brier Creek location. They are consistently running behind schedule leaving you…read moreto wait 30 mins in the waiting room after scheduled appointment then it's another 30 minute wait in the room for Dr Won. I would say the wisdom teeth removal experience was all that but again they were running behind leaving very anxious patients in the waiting room. Then we were shuffled out so quickly I had to call to find out what I should be seeing- then waiting over 3 hours for a call back (on a regular office day) Also the check out process takes forever as there is only 1 guy who runs the insurance. You are led from the exam room to another area so you can sit and wait to be seen and checked out. The customer experience stinks. I will be telling my dentist not to refer any more patients here. If all you want a nice looking waiting area (loads of bamboo wood) and a fish tank, then this is your place.

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    2019 Office Holiday picture of POMS staff
    2019 Office Holiday picture of POMS staff
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    2019 Medical Mission trip to Guatemala
    Stansell Dentistry

    Stansell Dentistry

    4.4
    (134 reviews)
    0.6 mi

    Front desk: 5 Communication: 5…read moreService: 5 Date/Time: 1/27/2020 3:30pm I was a previous client here and had to leave due to a change in insurance which they didn't accept at the time. Since then, I've had to switch dentists 3 times. The reason... the bar was high coming out of Stansell and was hard to find the same level of service. I finally have switched to insurance that is accepted by Stansell so of course I came back. Upon calling the front desk on Wednesday for an issue I wanted to get looked at for a 2nd opinion, I was given an appointment with Dr Kat the following Monday. And, the evening of the call, I received an email to sign up on the patient portal which allowed me to upload the xrays from the previous dentist along with my medical history. I walked in on Monday and the front desk had me just sign a HIPAA form and I was set..... efficiency! Gabriella(sp?) brought me in and asked for details of the issue I had. She actually discussed it with me face to face and even provided some recommendations based on her husband's similar experiences. All the other dentists offices seemed to just want to process you, not really sit down and discuss things (especially the last one I had). Then, Dr Kat came in and really went into some great explanations before and after her examination. I asked several questions and she answered them with full dialogue until I was satisfied. Then she offered up some possible recommendations that she'll know more certain when I come back in for a cleaning and new xrays since my previous cleaning was just a few months ago. I don't really give out 5 stars very easily but I had a hard time finding any reason not to in this case (should I deduct a star because I had to walk in the rain to get in the building as they didn't come out and hold an umbrella over me?... yeah you're right... too picky :-) ). Everyone in the office was very friendly, efficient and actually seemed to like their jobs! And, I know Dr Stansell reads these reviews so please tell your folks GREAT JOB! And, I'm glad to be back :-) By the way, if you haven't figured it out yet, folks.... I HIGHLY recommend this location of Stansell Dentistry!

    Let me start off my saying my experiences with the dentists Dr. Stansell and Dr. Mukka were…read morefantastic. What ultimately made me leave the clinic after 3 years is the horrible customer service and poorly run office. Regular cleanings that should take 45 minutes took 3 hours because of wait times. You can tell there are not enough staff for the number of patients being treated. The final straw for me occurred when I attempted to order a bite guard. My order was canceled without my knowledge and after a week of back and forth they still were not able to order the bite guard. I do not recommended this dentist and will be going elsewhere after this experience.

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    Preston Oral-Maxillofacial Surgery - oralsurgeons - Updated July 2026

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