If car shops had personalities, this one would be the rare mix of down-to-earth neighbor and total pro. From the moment I walked in, the staff was friendly, approachable, and actually took the time to explain things without making me feel rushed or clueless. That alone is gold. I'm no stranger here, I've been coming for years, and that consistency matters. They always take my schedule, long drives, and my kids' safety into account when recommending anything, which is such a thoughtful, personal touch you don't find everywhere. What really stood out from day one? No gimmicks, no upselling, no "mystery problems" magically appearing. Just straightforward, genuine service. They tell you what you need, what you don't, and let you decide without pressure. It's refreshing in a world where that's not always the norm. You can tell they take pride in what they do, and it shows in both their work and how they treat people. Reliable, honest, and just all-around good humans. Definitely not a rip-off spot, this is the kind of place you keep coming back to and recommend to everyone you know. read more

Had back breaks done last Friday. I had to take off from work. I have a Special Needs daughter that I care for and I need Transportation. I just recently started going there Trustin the fact that This Company would be Honest. I didn't know what this would even cost but, I Trusted the fact that they would be HONEST! after paying $998.00 for this job, I called 4 other Mechanics. The prices were $427.00 to $467.00. I left a message and told them. The Mechanic will NOT call me back. I am concerned for people like myself who are Hard working and do not understand completely about Car Repairs. This is why you search for a place that are Honorable in doing a great job with integrity. However, they do not have this. GREED NEVER WIN'S. This is to inform others to find an Honest Person to do the work that we CONSUMERS are not qualified to do. He has not given me a refund for the over price that he charged me. read more

So I guess I'll start with what the issue was . On Christmas night me and my family were driving from Conway after visiting my oldest daughter and the grandkids . We stopped for gas and my wife noticed some smoke coming from the passenger side of the hood. I opened the hood and could smell oil burning which appeared to be coming from the back of the motor. I had the passenger side valve cover gasket replaced in November of 2025 by Preston's. I checked the oil which was not low and made our way home . The following morning I checked the my vehicle and found oil residue coming from the passenger side upper part of the motor. This looked exactly the way the oil leak looked in November. I checked the oil level since it had sat overnight I could get a good measurement on the dipstick. I found that the oil was overfilled and drained the oil pan to find it had been overfilled by one quart. I do my own oil changes ( have for over 20 years) . I never overfill the oil. The vehicle in question takes 6 quarts . I put 5 quarts in at an oil change and then gauge the oil dipstick until it is at the top of the hash mark. Usually I have to add half a quart more to level it out. Total 5.5 quarts. I later made an appointment after New Years and dropped it off. I was told that the valve cover was not leaking but the upper oil pan and oil PCV valve was leaking and it would cost over$900 to repair. I had just paid over $300 in November for the valve cover gasket and I find it odd the same path the oil leak was coming from the top. I have only used this shop since my extended warranty expired. Prior to this I had them replace my spark plug coils at which time my during a test drive by the mechanic my radiator exploded ( there words) . Thankfully they said they were going to replace the radiator at no cost to me. ( later found out that any shop would have ate the cost because they are liable for damages) However when I went to retrieve my vehicle one of the staff ( possibly the manager) made it a point to show me the radiator and said that there's no way I wasn't aware of a leak. Then said that they get screwed when customers come in here for work that don't come in for regular oil changes. Oddly enough that same vehicle was in the shop the summer of 2023 where the oil cooler was replaced at which point they drained and refilled the radiator. I had no issues with the radiator or over heating. They were the last to add coolant and never seen any leaks. I was advised to go to this shop because they are Christian owned and until recently I did like their service. I feel that they think I am making things up to get over on them. read more

Had an unfortunate circumstance where I needed both of my vehicles serviced in the same day and they were nothing but amazing. I have lived in Myrtle for 15+ years and this is the ONLY place I will be bringing any of my cars from now on! I also will be sure to spread the word about this great place. Thanks again Preston's! read more

I didn't actually use Prestons as they were full and i had an emergency brake line repair. They did, however, refer me to a competing shop that could probably do the work immediately AND do it right AND at a good price. They were right! Highly recommend! read more

Excellent customer service! The wait to get your car serviced with them is well worth it. Their pricing is very fair. The team was able to find an electrical issue that no other repair shop was able to. Highly recommend Preston's Automotive read more

We moved to the area two years ago and found Preston's Automotive Repair. The staff are so nice, honest and great with our cars. We feel so blessed to have found them and they service all 4 of our cars. We highly recommend them! read more

We moved to the area almost a year ago. We weren't here a week when our truck needed repairs. Someone recommend Preston's...SO LUCKY THEY DID ! We found everyone there to be helpful and pleasant. Preston took time to explain what was wrong and what he recommended. The repairs were done quickly, accurately AND at a fair price! We have 3 vehicles. We take them all to Preston's. We feel confident that repairs will be done right, quickly and above all, we will be SAFE . read more

The owner did call me back & corrected the issue. Very happy to still do business with Preston. The quality of work has always been great & we all have bad days. Happy to see that customer service is still important to some businesses. read more

If you want a automotive repair shop whose employees look you in the face when they talk to you, takes time to listen to your concerns, and doesn't make you feel like they want to just rush you in and out, this is your place. Not only am I completely satisfied with the work and customer service, I feel like they didn't charge me enough and I'm being serious. I haven't figured out how yet but I'm going to do something for this team because every one of them that I dealt with were what you'd want when dealing with vehicle issues. What a great place, I can't say enough. read more

Left a message on Christmas Eve with 3 auto repair places. Preston was the only place to call me back the day after Christmas. I had my car towed to them and within a 1/2 hour the car was fixed. They could have charged me an arm And a leg however they were quite honest and told me the repair was minor. I talked to Brandon and Barry and both were quite the professional. They have definitely won me over! read more

The first time I went here my tire was rubbing the fender. They fixed and didnt even charge me. Yesterday, I took my car in because it had been cutting off on me at stop lights and in stalled traffic. They diagnosed, called me, went over pricing and everything they were going to do and had it fixed by this morning. VERY nice, knowledgable, and affordable. This single mama working 2 jobs thanks you from the bottom of my heart! read more

7/27/2018 Preston just replaced my 4Runner with new brakes, and tuned up my vehicle - it runs great! He also made my A/C cold as ice!! So nice now. Great service. I high recommend! read more

I'd read good things about Preston's Automotive, so when my 2004 Explorer needed repairs, I decided to give them a try and could not have been happier with the result or the price. If you're looking for top-quality auto repairs and service at fair prices, give Preston's a try. You will not be disappointed. read more

come down to prestons auto repair he is the only good machanic and he will tell you what is rong with your car and also he is the best and trusted mchanic I know. love yoy dad Jaydon Hartsog read more