A couple of months ago someone texting and driving drove right into the side of my pickup. I…read morehonestly thought it was going to be a lost cause due to the damages. My good neighbor had recently had their vehicle repaired there and I was so impressed with the quality I picked this shop for the repairs. I wasn't disappointed, because although I had to wait about a month to get it in the shop because they were very busy, the truck looks brand new again. They went above and beyond my expectations and although I didn't have to pay for the repairs, so I don't know anything about the cost I can confidently recommend this shop. I met AJ during the job and he put all my fears to rest quickly. Very nice person and the entire crew did such nice work. Thank you from the bottom of my heart!!!

AJ and the team at Ken's are AMAZING. I rolled my vehicle on black ice a few days ago - 9 hours…read morefrom home & 13 hours from my family that my little boy and I were going to visit, and AJ especially went above and beyond to help me out, give me advice, and work with me on the issue. He spoke to me fairly, honestly, and "like he would someone he's known personally for a long time", which was exactly what I needed in one of the most traumatic experiences of my life... I am so thankful to have had the luck to make contact with such an amazing, compassionate, considerate, one of a kind person... A number of his team also treated us with such kindness and concern and checked in on us as we struggled to figure out how we moved forward from this event. I pass through Klamath multiple times a year, and will DEFINITELY be in contact with AJ & the team at Ken's for any vehicle issues or concerns that I have, or will go to him for advice on shops for anything their business doesn't handle, as well as to just say hi! You can tell he is a good person, but also that he takes deep pride in his business and workmanship, and I would highly recommend them to anyone in need based on my experience!!

Roarke is the man!! He only did me a small favor as I was passing through town and needed some help…read morewith my car but with the little time I spent with him I can tell you you're in good hands, this guy gets it, he puts his customers first. How do I know? Well I happen to own my own collision shop in Southern California and I give this guy my endorsement as it's clear we are cut from the same cloth.

I was referred to Excel by a friend who goes to them for every vehicle need for him and his wives…read morevehicles. I cannot rave enough about the fantastic customer service, the honesty and amazing work that was done here. I was nervous as I've never had anything done to any vehicle I've owned at a body shop and I'm greateful my first experience was as awesome as it was. Roarke was seriously awesome! If I wasn't moving away from Klamath Falls I would most definitely use them in the future. Thanks for making my car look brand new again! :)

Redeagle is an amazing salesman he got my son into an awesome Honda yesterday and the whole Honda…read moreteam worked for my don to get him a great rate and payment. Thank you

Chris at Klamath Falls Honda was amazingly helpful made the whole experience fun and easy and got…read moreus into a great car. Everyone there are very friendly and willing to help

Outstanding Customer Service! Kevin and his crew are great people. I had my pickup wrecked by a…read morecareless grandson. The driver's door was smashed in about six inches and the window broken out. The repair to make it a pretty truck would have cost me well over the value of the truck. Kevin understood my dilemma and got me a used door, put many hours into the frame indentation repair, and got the truck to be functional again for a very reasonable price. He and his staff have very good hearts, and it shows. I have also observed the quality of work that they have done on other high quality vehicles (including a Benefit for the Basin truck) and can assure you that they do very good work. I can't wait to bring my 70 Riviera muscle car to them for a beauty makeover!

Did a great job on my travel trailer after I blew a tire had to take my son to Portland for surgery…read morethey got the underbelly sealed up for our trip while we were still waiting on parts to come in when we got back in town they got the job done fast Keith,Gary and the guys in the shop took care of us would recommend

Customer service is top notch! Always friendly and communicative. Did great work after my accident…read moreand did extra work that I requested while there, and still got it done very quickly. This is the place to get body repair hands down. Thanks Bradley and team!

Well, there's about six different things that could've went better which is what led to this review…read morebeing a one star review. Every time they said they were going to call me back. I ended up having to call them back.... and they never apologize to me for anything ....sometimes gave me attitude.