A team of 2 showed up on time. Had some issues to fix from a home inspection. Items fixed in a…read moretimely manner. Young men were courteous and professional. Asked if there was anything else they could help with. I'm would recommend this company to everyone!! I'm using them again!

Customer service is poor not willing to give a second estimate for adjusted job quote. They ignored…read moremy email. The original estimate was a lot higher than another big local company. Baker took almost a week for an estimate as the other local big company had it to me in two days. Fast, friendly and Affordable.

Can not get a hold of, does not respond to calls, discredits homeowner when he gets called out on…read morehis lies, makes homeowners go weeks and weeks and weeks without heat or air. Do not use.

Absolutely the worst customer service . Had a furnace installed a year and a half ago . 6 months…read moreago it went out I had no heat for 6 weeks in the minus 3 temperatures . Now it's out again . And now my AC won't work . And I haven't had air since before July 4th . Guy will not call you back , will not have any interest in fixing or repairing anything under warranty . I would not recommend . At this point I feel I deserve a refund .

Agree with everything Michael F said in his review. I do…read moreneed to add that they finished up my install about 3PM . At about 6:30 PM there was a 2 hr. power failure in my neighborhood. Worked like a charm, the neighbors were impressed!

Called Riverside to get a quote on a Generac generator. A salesman came out promptly & got back to…read moreus with two quotes. We had some questions about the system & called the next day. Left a message & no one got back to us. We called again & talked to a lady that said he was very busy, but she would have him get back to us. Two weeks later. Nothing ! So called some one else we are not confident in their service!

Messaged Jim about ac unit not working, explained what it was doing . Jim showed up same day ,had…read morepart he needed, fixed it in about 1/2 hr. Very reasonable. Would definitely use again.

This company is a joke! Our air conditioner stopped working so we called Valentine for an estimate…read morefor a full replacement.After spending a few minutes looking at the system, they proceeded to write a quote. For our relatively small, 3 bedroom house we were given a quote of $30,000!! After telling Valentine this is outrageous, they responded by saying the cost is so high because it includes their "premium service plan." On top of this outrageous quote, they tried to charge us $650 to come out for the estimate. We refused to pay. The technician then laughed and said "whoops, I think my math was wrong."We still ended up paying them $350 but it was worth it to get them out of our house. Had 2 other replacement estimates done by 2 other companies; both were less than $7,000. Not even sure if con artist is a strong enough term. This company is simply dishonest and will say anything to get as much money from you as they can. There are plenty of other HVAC services in the area. STAY AWAY FROM THIS ONE!

They are amazing! We have been seeking professional, trustworthy electricians in Oxford. Friendly,…read moreprofessional, and reasonable on rates. Came in, did the electrical repairs. So glad we have them. Geoff and Anita Hobson

Great professional service and the price is reasonable. The tech arrived on time, ready to work.read more

Victory Air replaced my HVAC system five years ago. The workmanship was outstanding and the price…read morewas great. The routine maintenance they offer has kept both the heating and air conditioning systems running efficiently. Our utility bills have decreased significantly and Duke Energy ranks our house as very efficient.

I hired another well advertised company to find out why my 7 year old furnace kept shutting down…read more They said I probably needed a tune up but after an hour of looking at it, the guy determined I needed a new furnace, and charged me a service fee. For a second opinion, I was referred to Tom at Victory, and he arrived within an hour after this other company left. Tom knew exactly what the issue was, and fixed it in less than 5 minutes (no parts needed). Victory has been servicing my furnace and a/c for over 8 yrs now, and I have always received prompt, courteous service. If you want proficient, professional, experienced, and honest service, you will have peace of mind knowing Victory will make repairs or do preventative maintenance at a reasonable price. Know also that you can trust any suggestions Victory may make.

We had Stevens Electric do a few jobs around our house. They did a great job. They were on time,…read moreefficient and very professional. I would highly recommend them.

This gentleman set up an appointment with me. He called me when he was on his way and told me he…read morecharges $125.00 per hour for travel time and asked if I still wanted him to come. He said he was about 25 minutes away. This struck me as odd because he made no mention of this when we talked and set up the appointment. I had an urgent matter at my home, so I said ok and left my job to meet him. To my surprise, I beat him to my home. He didn't arrive until 15 minutes later. Travel time was 35 minutes. When I questioned him about charging for travel time, he said yes they were charging me. He then asked if I still wanted him to come because he was very busy. I told him no thank you. The charge would have been $73.00 and he wasn't even at my home yet. The kicker is that this business is 5 minutes from my home.

Well our HVAC saga continues but hopefully on a better path…read more This process as my reviews describe has been a challenge but I will give kudos when due. Arlinghaus has decided to change out the outdoor unit increasing size thus matching what was replaced. This is considerable expense to them but was the honorable thing to do. Hopefully this will be the final. Update to this review. In the end, Arlinghaus made a mistake sizing our replacement equipment up front but has gone a long way correcting that mistake in the end which is what really matters!

It's been almost 2 years since they installed our new HVAC and it still doesn't work and we can't…read moreget a call back. The technicians are lovely, friendly and polite. But the thermostats installed have never worked right. We've complained about them and had them out to check them and program them multiple times. Only one guy understands them so most of the techs made it worse. He got them to sorta work, but he revealed that they reset to defaults if the power goes out. They finally agreed to switch them out a week ago. Tech couldn't do it. Now there's a problem with the wiring. We've had no AC or fan for a week. We've called every single day and can only get their call service. They had to cut a hole in our ceiling to run duct work. They had a contractor repair it. The repair fell apart in months. Nobody EVER returned our calls. We finally had to pay our handyman to fix it. If they ever finish the job I'll let you know how their work is.