I could not ask for a better service. From start to finish there was no questions from me about…read morewhat we needed and how it would be done. There was not a single penny of "hidden charges". We had a HVAC tear out and replacement and he was in and out in no time. Besides the new furnace you would never know he was even here. Very professional, extremely nice, and there was no disruption to our day. If I could give 10 stars I would!

My heat was not working all of a sudden so I called this company and he came out the same day. The…read moreguy explained what was wrong and laid out my options. Regardless of what I chose, the price was surprisingly affordable compared to what I anticipated and there was no trace of debris or mess afterward! Will be calling again. Great service, highly recommend.

Fantastic customer service when setting up my appointment. I appreciate Jennifer( I believe…read morecorrect name) sending me the maint. plan information. At our fall service today and had please of meeting John Boyd as he did our service . I highly recommend the of the plan.

This company has been servicing my HVAC equipment for 20+ years. I looked for a company that was…read morelicensed, knowledgeable, trustworthy, fair on pricing and reliable. I was able to get all of that with John Boyd Heating and Cooling.

I am very appreciative of AirChanics for always going above and beyond like no other similar…read morecompany. John - owner- ensures even when waiting for parts... the customer has a way of cooling down or keeping warm by supplying fans/heaters. It may not seem like much to some, but for those who need assistance, he's always there. His prices are extremely competitive especially for a family owned operation/business. John is upfront, no hassles. No gimmicks. He's an old school straight shooter! You know he's true to his profession because he will walk you through a problem or concern with ease. Heck... he just walked me through rebooting my system after a power surge. Support local.

Don't use him. He came to my home on Tuesday before Thanksgiving. Patched my furnace. Told me he…read morewas going out of town. If any problems, call his office. My furnace stopped working again on Saturday. I called his office 4 times. No response. He ghosted me. No communication after that at all? Left him a message that I had no heat. I was cold. Who does this with any ounce of compassion? Called someone else. Pathetic!!!

Well our HVAC saga continues but hopefully on a better path…read more This process as my reviews describe has been a challenge but I will give kudos when due. Arlinghaus has decided to change out the outdoor unit increasing size thus matching what was replaced. This is considerable expense to them but was the honorable thing to do. Hopefully this will be the final. Update to this review. In the end, Arlinghaus made a mistake sizing our replacement equipment up front but has gone a long way correcting that mistake in the end which is what really matters!

It's been almost 2 years since they installed our new HVAC and it still doesn't work and we can't…read moreget a call back. The technicians are lovely, friendly and polite. But the thermostats installed have never worked right. We've complained about them and had them out to check them and program them multiple times. Only one guy understands them so most of the techs made it worse. He got them to sorta work, but he revealed that they reset to defaults if the power goes out. They finally agreed to switch them out a week ago. Tech couldn't do it. Now there's a problem with the wiring. We've had no AC or fan for a week. We've called every single day and can only get their call service. They had to cut a hole in our ceiling to run duct work. They had a contractor repair it. The repair fell apart in months. Nobody EVER returned our calls. We finally had to pay our handyman to fix it. If they ever finish the job I'll let you know how their work is.

McNess Heating & Air fixed a job that was botched by another company (let's call them R&B). After…read more1 year and 1 month, my furnace went out. McNess came the next day, identified the problem and FIXED IT the same day. He was professional and very respectful. He also informed me that the other company set up a single stage thermostat that would never allow us to use both stages of our heat. So glad he came out and we're having him back to install the correct thermostat.

Saved me when my aC went out and was blowing warm air. Identified the problem and fixed it…read more Didn't try to sell me anything I didn't tend. Friendly, fair and reasonable price. Will use again for future hvac needs.

5 's Thank goodness…read morefor Ken and Rouse Heating and Air! Last night, our air was blowing warmer air, but the fan wasn't running. This morning, I called several places, but no one answered except one Rouse. I spoke with Ken and explained the issue. He said he would be at my house between 11 a.m. and 1 p.m. and arrived around 12 p.m. He checked everything out and found that our thermostat was causing most of the problems. He replaced some wires while listening to my kids in the background. The cost was reasonable, and he was very upfront about the potential issues and solutions. Thanks guys!

Wonderful service! I came in from out of town and searched for an HVAC company for my brother…read more-in-law and sisters' home that had not had a working furnace for many years. Left a message on a Sunday expecting a call back on Monday. He called back on Sunday and scheduled the visit at 8:30 the next morning. On time, friendly, honest and was back by the end of the week to replace the old furnace. True to his word on every detail. Highly recommended!!

Marcus if SO knowledgable, pleasant and on top of things! He has done both heating and plumbing…read morefor us. Five stars aren't enough!

Repairman fixed issue right away. I would recommend. It was a busy weekend and I was so glad they…read morecould come so soon.

This business is great very knowledgeable and polite. very fair and a quick response.. Very…read morethorough in what they do