We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Allen Service Co installed a Carrier mini-split in my detached shop/office at my home. Price quote…read morewas competitive and reasonable. Austin was responsive and answered all my questions. The system was installed as promised by Thomas and his crew. Thomas is very professional and knowledgeable. I will use Allen Service Co for future service of this unit and my homes central system.

You know my momma always said if you can't say nothing good then don't say nothing at all. So I…read morenormally don't write a review because most folks know your in a bind and will pay to get out of it. Not these guys. Well my air stopped working today, Sunday of all days. Well I guess if something is going to go wrong it's going to wrong when everyone is closed. I googled AC repair for my area and got about a dozen hits. Now let the calling begin. Allen Service Company was the second one I called out of 5. I left a message for all of them. Got a call back but couldn't get to me until Monday evening. It's mid July in central Alabama. It's hot in this house. Well I set an appointment for Monday evening. Gonna have to leave work early. About the time I got off the phone from setting up my appointment it rang again. It's Allen Service Company and the young man is a life saver. He is on call and can be here in 20 minutes. He explained the service call charges and they were very reasonable, actually lower than the guy that can't get here until tomorrow evening. The technician shows up and within 5 minutes has the problem diagnosed. 15 minutes later my AC is up and running again. Figures up all the charges and I happily pay the man. I figured with it being Sunday it was going to be outrageously expensive, but no it was very reasonable. Did an awesome job. Checked everything else and all looked good. Very professional. Didn't try to sell me something I didn't need. Did I mention it is Sunday, mid July, central Alabama. It's hot. If you need anything done, give these folks a call. Repair, replace, new install. They can do it all.

This company is an upstanding, ethical, reliable establishment…read more We had an issue with our furnace and called a competitor prior to calling Argo. The competitor was too high so we did some more research and came across this business. There were so many positive reviews and they had a 5 star review on social media so we gave them a call. The office staff is so friendly and the techs are as well. The came out, fixed the unit in under an hour and they were 1/3 of the price of the company that we had out the day before. Give them a call, you won't regret it!

Argo was communicative and provided a great service at a fair price. I received an outrageous quote…read morefrom another company that I felt was too high. I went searching for a second opinion and spoke with the guys at Argo Air. They got my A/C up and running reliably at almost 1/3 of the cost (like I mentioned the first quote was outrageous) I definitely recommend giving them a call when you need something! Repair was made in May or so and system is still running great!

Don't plan on this company being there when they say. An 8:30 appointment gets a phone at 10:30…read moresaying they are running behind. Really, the point of an 8:30 appointment was to be the first customer of the day. So. Apparently means nothing. And don't expect them to care about your time that you have to take off work. You wait for them, period. My advice, call someone else, anyone else.

MARK and all the staff did a great job. They finished the job in a profession and timely manner…read morecleaned up after the job was finished. All of their staff was very polite and considerate. Answered all of my questions. Very pleased with their work. Teresa T.

HIGHLY RECOMMEND- had a recent power outage that blew a fuse and transformer in our hvac. called at…read more8:30 pm and left a message thinking I would hear back the next day. I received a call within minutes and a verbal would be there before noon. showed up timely, fixed the issue for a fair price. very professional and courteous.

From the owner: Harrison Heating & Air is a family owned and operated business with flexible hours to meet your…read moreneed.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

I contacted a plumber because I didn't have time to handle a minor repair myself -- a simple faucet…read morestem and valve seat replacement. The plumber showed up on time, which initially seemed promising. I led him to the issue and clearly explained what needed fixing. He briefly touched the faucet handle and tapped the wall, then asked to inspect the plumbing from the basement. After glancing at the water lines leading to the bathroom, he informed me he'd step out to his vehicle to "write up a quote." About 20 minutes later, he returned with a legal pad and handed me a quote: approximately $1,700. The estimate included installation of shutoff valves in the basement -- completely unrelated to the original problem. Naturally, I declined and asked if he was going to address the leaking faucet, since that was the purpose of my call and I needed to resume my day. His response? "That's my quote. That's what I see needs to be done." At that point, I politely asked him to leave. To say I was disappointed is an understatement. I was furious -- not only did he refuse to address the issue I called about, but he did so with an arrogant tone. I will never use Standard Heating, Cooling & Plumbing again, and I'll make sure others are equally informed. And yes, I still had to pay the $80.00 visit fee, despite the fact that he tried to inflate a minor repair into a major project I didn't ask for or need. I couldn't help but think: if I were a senior citizen, he might've had a field day. That's unacceptable.

They have took care of my air conditioning and heating for my home and my rentals for over 10…read moreyears! I highly recommend them! Very fair and highly dependable!

From the owner: Alan's Mechanical Services provides heating and air conditioning services to the Pell City, AL area.read more