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    Allen Service Company

    5.0 (2 reviews)
    Closed 7:00 am - 8:00 pm

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    4 years ago

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    5 years ago

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    Dunn's HVAC Plumbing & Electrical

    Dunn's HVAC Plumbing & Electrical

    4.0
    (4 reviews)

    We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

    I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

    Wilbur's Air Conditioning, Heating & Plumbing

    Wilbur's Air Conditioning, Heating & Plumbing

    4.0
    (40 reviews)

    I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

    Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

    Progressive Heating & Cooling

    Progressive Heating & Cooling

    5.0
    (1 review)

    My usual HVAC company (Metroman) was unable to come out when called but actually contacted…read moreProgressive on my behalf and assured me that this was an honest trustworthy company. I received a call from LaRon at Progressive right away ensuring someone would be out the next morning. Immediately Jalon Sheffield called ad said that he would arrive by 9. This morning at 8:20, I received a text stating that Jalon was enroute to my home. He arrived at 8:50, and began to assess the system. Jalon was professional, courteous and respectful of me and my home. The job was complete at 9:50. The fee seemed fair. I would definitely call them again.

    From the owner: As a local company proudly serving Hoover, AL and surrounding areas, Progressive Heating and…read moreCooling, LLC is committed to providing excellent services and maintaining our reputation in the area. When you hire us, you're getting a full-service HVAC contractor with over 16 years of experience. We take pride in keeping our well-trained staff up to date on the latest trends in the industry, so we can continue to provide top-notch HVAC services. With increasing energy costs, poorly sealed windows, ductwork and insulation can cost home and business owners big. Our licensed and insured company offers solutions to high energy bills by providing high-quality HVAC services, including sales, maintenance, installation and repair. Call 205-937-3393 today to schedule services. Make sure to ask about our 10% discount for veterans and first responders and our financing options.

    Allen Service Company - hvac - Updated August 2026

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