Incredible experience with Compass Truck Rental. They offered me great rates and just knowing they…read moreare there to assist my trucking business is a great releif.

There aren't many businesses willing to talk themselves out of a sale, but Buttrey just did. I…read morewanted to put a tow hitch on my car so i could use a cargo rack and they checked what was available for my make and model. Joshua (the Buttrey guy) told me it was a bad idea and explained exactly why. How cool is that? I've always had good experiences with them with my annual soil tiller rental too. (AND I HAVE NO IDEA WHY YELP CLAIMS I LIVE IN San Francisco - i can walk to Buttrey)

Rented an excavator on Saturday and they told me that it was going to be a 1 day rental because…read morethey are not open sunday. And I needed to call them Before 9am Monday for pickup. So I did. Then they call me and tell me they are charging me for 2 days because I ran the machine on Saturday and sunday and put 20 hrs on the machine. They never said that they charge by the hour or its based on an 8hr day. They lie upfront to get More money. Dont trust them.

We needed a truck and enterprise came through in the clutch with the truck needed. I called ahead…read moreand the phone was immediately answered. The sales rep answered all my questions while being patient. Once I arrived I was greeted with a smile. The whole process was smooth and stress free. The sales rep walked me to the truck and inspected the truck with me. The overall experience was great. Truck ran smooth. We will be back. Thanks team Enterprise

We needed a truck to pull a trailer to Texas. Did not like the options at U-Haul or other similar…read morecompanies. Worked with Enterprise Truck Rental - the East Dundee, Illinois location. Matt Clarkson knew the equipment they rent, offered me choices, let me know the costs up front. Upon return - the charges were exactly what I had been told prior to rental. The vehicle was new, well equipped to pull and a comfortable ride. Don't go anywhere else for truck or moving rentals. Knowledgeable and trustworthy.

I came in 2 years ago and got a fantastic deal on a 5X6 Trailer from Cargo Mate, and have been…read moreusing it ever since no problems no rust. Fast forward to 4 Months ago: I called Rich (manager), and informed him that we are growing and needed a bigger trailer and soon, we would need more. He was happy for me, and loves to see business grow. He is extremely nice, great salesman but it's important for customers to know what ACTUALLY happens AFTER you make your purchase. We purchased a 6X12 trailer which I assumed to be another Cargo Mate, but AFTER doing all the paperwork I was informed it was not in fact a Cargo Mate but a Commander. Big Tex Trailer World recently got bought out and started manufacturing lower end trailers according to Rich, THATS why I was getting such a "good deal." Within the first 5 minutes of driving off with the trailer I experienced a wheel hub wobble and flickering lights. When I brought it back, they gave me the runaround and told me "That's what it's supposed to do." After going back and forth and going to a different trailer place, they told me the wheel hub was in fact bent. It only took 3 hours of arguing until he "warrantied" out the hub-something I shouldn't have even had an issue with given that before signing I was told I have a no hassle "bumper to bumper" warranty coverage. Awesome, I got it replaced. 2 months later my leaf springs completely snap with the trailer not even close to hauling full capacity. I called them 3 times-all 3 times I got the same response: "I'll have to look up the warranty information and I will call you back." Still haven't heard back. I wish this company all the luck-they are extremely nice to your face and are really good at convincing you you're getting a good deal-but BEWARE. This Commander rust bucket won't even sell for half the value of what I paid-a 2019 should not be in this terrible of condition compared to my Cargo Mate. Good luck keeping customers with this type of quality.

Was looking for a particular trailer at the start of the landscape season that was practically…read morenon-existent with surrounding trailer manufacturers and retailers. Other companies I contacted simply told me they could not obtain the trailer nor did they have any information as to when they might be available. Big Tex in Homer Glen went out of their way to contact manufacturers individually, comparable trailer brand reps and other resources within their network to set me up with the best fit for my specs. I appreciate the customer service and effort put in by these guys and was refreshed to deal with a company that cared as much as I did about ending up with the right product. Thank you !