Quick service, great price compared to others in the area…read more Thanks again.

Towed car from Yorkville to Peoria after State Rt 47 was kind enough to have huge potholes that…read moreblew out 2 tires!! Thank you Governor Pritzker!! Driver was responsive and friendly.

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

These guys are accommodating, responsive, friendly, and a good value for those who need help. They…read moreprovided the service I requested. I recommend them for your auto needs.

From the owner: We are not cheap but we will make sure to take care of your car read more

I had a boat trailer problem, the bearings came apart leaving me and my boat broken down. I called…read moreMcKays Wrecker Service and spoke to Malachi. He was very understanding and amazingly helpful. Malachi went to the site and repaired my trailer with the boat on it the very next day, (I told him it was not an emergency.) Malachi explained everything I needed to know, was very efficient and again, very compassionate. If I could rate this company and Malachi 6 stars, I would gladly do so. He was VERY fair in his pricing and the work second to none! Thank you Malachi and McKays Wrecker Service for an outstanding job! I HIGHLY recommend them for ANY of your needs. I am a retired police sergeant and have worked with MANY tow companies in my 30 years on the job. McKays is the BEST!! It's nice to know that there are still great companies and caring employees in the workplace today!!!

From the owner: Family-owned and operated, we pride ourselves on how quickly and personally we react to provide…read moreexcellent customer service and, take the pressure off our customers, in unexpected situations, requiring our services. We recognize you have places to get to and things to do and we do our best to expedite our dispatching of service to you, to help you get back to your plans. You can reach us by phone 24 hours a day, 7 days a week, just call 331-226-1855 to get started, and we'll do the rest. Whatever the vehicle type or size, we can help. We provide services, as simple as a jump start, or tire changes, and if you're stuck in the snow or involved in an accident, McKay's Wrecker & Towing Service is here to help you. Call us at 331-226-1855

No complaints. Fair prices, got to me when they said they would, and no surprises along the way…read more Driver skimmed by the credit card tip page on his phone app when he took my payment. I was gonna throw a tip on the bill to buy him a beer. If you're in their service area, you'll get a fair deal. I will repeat when needed.

They responded quickly, under 20 minutes, and even apologized that it took them that long to get to…read moreme. I needed a jump as I left my headlights when I didn't hear the beep due to my earbuds. Once he arrived I was back on the road in 5 minutes.

Excellent, friendly service pulling my motorcycle out of the mud I'd stupidly got myself stuck in…read more Driver was very careful and attentive and saved my afternoon! THANKS

I would strongly discourage anyone from using this towing company.  We had a dead battery in our…read morecoach bus that is owned by our youth center.  My husband called and told them the situation and asked specifically if they had the equipment to jump a coach bus.  He empasized that it was a coach bus not a school bus.  They came out but did not have the proper equipment and still tried to charge us the full amount of $80 after they were unable to render any services.  When my husband refused to pay because they hadn't done anything.  She cut the fee to $50 and he still refused to pay because they hadn't done anything and because he had been clear with what he needed.  They should have told him they did not have the equipment and refused the call. My husband finally paid because they insisted but made it clear that they had rendered no service and that they were taking this money from a non-profit.  The dispatcher wouldn't budge.  Did I mention that our bus was less than a 1/2 mile from their shop - so it is not like it was any big gas expense on their part.   Because of their very poor customer service I would not recommend this company to anyone. Later with the help of a friend, two vehicles & three sets of jumper cables we were able to do what the "professionals" were unable to do and get the bus running.  Save your money find a better company to work with.

Great Experience! Professional, courteous, accommodating!…read more So I am in Texas, but needed to have some work done on my daughters car (she lives in Plano). I called and Todd actually answered ... family owned small business ya know. After explaining my situation, they worked with me to get my daughters car in, inspect it, called me to tell me exactly what was wrong, and even took my payment over the phone! When we were discussing what was wrong, I inquired about some other items and to whether or not I should have them replaced as well. They could've taken me for a complete ride ... but I was told (by the owner himself) that they inspected the other parts I had mentioned, and there was no need at this time to have them replaced as they were still in good condition with minimal signs of wear. In today's world of "how much can I get out of you", this was a refreshing experience back to the days of when a handshake meant something. Todd's Southtown Auto should be your choice for any mechanical needs.

I traveled from Chicago to Sandwich to purchase a car at a nearby dealership. Since the car was…read moreused, I wanted a mechanic to take a peek at it to make sure there were no red flags. Todd did this with little notice, and gave me the confidence to purchase the car. He also didn't charge for his time. Really appreciated!