We just had a week and a half stay for my 2 Dalmatians. They got groomed and came home happy and…read moresmelling good! I have used this kennel for 9 years, usually once or twice a year. The staff is amazing and they take great care of my pups. One of my dogs needs medication and they give it on schedule with no issues. I would highly recommend.

This boarding facility almost killed my dog and didn't even apologize or refund any of his stay…read moreeven though we had to pick him up half way through his stay. I boarded my dog here for what was supposed to be a six night stay over Christmas while we stayed with family about 15 minutes away. After three days they called me to tell me that they hadn't been able to feed or give water to my dog and hadn't bothered to call me even though I had emailed every day and told them I could come get him if they were having trouble. He is very aggressive towards people he doesn't know so I called beforehand to make sure they would be able to handle him and they assured me they could. DO NOT BELIEVE THEM. Three days without food or water could've easily killed him and we couldn't even get an apology. On top of that, they left the leash on him in his kennel (which he then chewed off - they also decided they wouldn't pay to replace the leash) so he easily could've died if it caught on something. Lastly, they didn't clean out his kennel so he was in a small cement room without food or water, attached to his leash, and laying in his own poop and pee. I cannot emphasize how awful this place is. They couldn't do the bare minimum and apologize or give a reason as to why they didn't call us or respond to my emails. It was beyond unprofessional and considering this was about our dog who we love very much, the owner could've done ANYTHING to make this better but all he did was tell us he "didn't want to have a back and forth so we should leave the premises." Please please please if you care about your dog, take them ANYWHERE else. Literally anywhere. Leaving them at home alone would be better than leaving it with these incompetent, unapologetic boors. I can only pray that they will be shut down before they actually kill someone's dog.

Moran is AMAZING! Moran is the only person I would trust to watch our beloved girl, Paikea…read more Moran is extremely experienced and very professional! She sends me many video and picture updates while we are away, which brings me so much comfort and joy! My dog was having a slew of health issues this summer and Moran totally stayed on top of Paikea's many medications! Moran is also an incredible dog trainer. She is knowledgeable and insightful when it comes to dog behavior and training. She knows how to safely and appropriately deal with a slew of behavior issues. My foster dog was boarded at Moran's along with my own dog this summer. He went from an insecure, scared dog around other dogs, to a full blown social butterfly when I came to pick them up! He now spends HOURS at the dog park with his new owners! I always know that Paikea is in the best hands with Moran! Moran is compassionate and it's obvious she LOVES what she does! If you are looking for a dependable, experienced Dogsitter or trainer, Moran is the lady to call! Reach out to her early though, because she books up FAST!

She treats our dog like family. She communicates well and has done a great job of helping us…read moreprogress and understand a difficult breed. This is what you were hoping to find when you want pet care. We use her for daycare and boarding and are grateful for what she does for our pet. Highly recommend!

Kelly was amazing working with and de-escalating my reactive dog! He is a Bully breed and very…read moreobstinate and she trained him tirelessly so he is a better citizen and our household is calmer and happier. Kelly puts safety first and is accountable, knowledgeable and kind over all else. I would HIGHLY recommend her with your furry loved ones :)

Kelly loves my pets almost as much I do! Kelly has cared for our pets while we travel multiple…read moretimes over the past year. I appreciate knowing that a professional is caring for them, especially if we're out of the country. A few reasons I love having Kelly as a pet sitter: 1. I can tell she genuinely likes our pets and enjoys visiting them. 2. She's a great communicator. She made sure she had all the info on shots, vets, food, etc, etc before our first trip. If there's an issue (like an escaped cat in our case - our fault), we hear from Kelly immediately so we can help resolve the situation. During our last trip, we even got a text of the dogs on a walk! 3. She's super responsible. She won't stop caring for our pets until she knows we're home. So if we get stuck in snowstorm or have a delayed flight, our pets are the last thing we have to worry about. In short, knowing she's caring for our pets gives us a peace of mind while we're gone.

Zoe is amazing. She designed our training sessions to our needs and the areas our puppy needed…read moresupport. Her techniques are simple so easy for owners and puppy to work on as homework! We saw great changes and growth in the dogs behavior as a result of Zoe. She is great, call her!

Best dog trainer you could possibly hope for. Zoe is not only well educated and experienced but…read morealso has a true gift and talent for understanding, connecting to, and training dogs. Am so very grateful for her help and service.

This groomer works by herself. I've asked six groomers now to give my dog a haircut I want him to…read morehave. She did it with ease. If I could give 1000 stars in this reference I would. If you're coming to Flagstaff and you have a little pup that needs to be groomed I highly recommend this groomer. She truly is amazing

I'm a major helicopter mom and was so terrified to try somewhere new for my beautiful Brussels…read moreGriffon as I was visiting my parents in flagstaff but they assured me that pro groom always did great work with their dogs- The owner knows breed standards for cuts and made my Hank look SO cute and not overly shaved as most groomers do. Their price is great too. I'll be coming back whenever I'm in flag! The time for the cut was a bit long but I didn't have an appt and good things come to those who wait!

Could not find anywhere near Show Liw to surrender our dog and they took him st no charge! Very…read morenice staff!

Brucella canis. Extremely disappointed with High Country Humane…read more We adopted a puppy who was later diagnosed with Brucella canis, resulting in nearly $2,000 in vet bills and putting our other three dogs at risk. High Country Humane knew the puppy had ticks, yet when we contacted them about the diagnosis and potential exposure, we received essentially a "good luck" response and no meaningful assistance. Now we have to put the puppy down! We understand shelter animals can have unknown health issues, but the lack of support and concern after this serious diagnosis was unacceptable. Adopt with extreme caution and have your new pet thoroughly tested before exposing other animals.

I have taken my pups here for 6 years and have always had a great experience with the nurses and…read moredoctors. They are professional, give me options and are thorough!

The Doctors and staff are very caring, competent and professional. We trust the care they give our…read morefour dogs (some have been going for years to Continental). I know Dr. Green also volunteers her time to help at High Country Humane.

They are excellent veterinarians and staff at Midtown Animal Clinic. I trust them completely with…read moremy pets care. You won't be disappointed with the care that they provide.

Midtown has been taking care of my Nova for just over a year now. I have been to several other vets…read morein town and they are by far my favorite. My dog has a very complicated immune system disorder. It took time to get a diagnosis but they were thorough and determined to find out what going on with her. They were able to determine she has polysystemic immune mediated disease. It gave her kidney disease and Evan's syndrome. Keeping Nova healthy is a delicate balance but they were able to get her stable. Having more time with Nova is everything to me and it's all because of them. Nova loves her visits. All the staff know her by name and care for her so well. I have so much trust in them and feel so grateful for all they do.