Dr. Seema Nechel has been our eye doctor for over 20 years! She has not only provided optometric care for our entire family but she has become a trusted professional and friend. We have since relocated but continue to drive to her office in Burke to continue our eye care with her. She's compassionate, thorough, kind and an expert in her field. You never feel rushed, she always answers your questions and follows up on her referrals. We honestly wouldn't trust anyone else! Also ... her selection of glasses is the best! HIGHLY RECOMMEND!! read more

The best optician and best office. Take the time and go to Burke, VA for this place. Very in-depth exam - founds problems no other eye doctor ever found. Accurate prescriptions for both reading and distance. Like most opticians, the glasses are a bit expensive, but with the accurate prescriptions (including PD numbers) I will go to GlassesUSA.com read more

Been taking my family here for years now. Staff is really friendly and knowledgeable with insurance and making sure things are right. My kid has glasses and we really like how they will replace the lenses if they get scratched. read more

When reading the Yelp reviews before I visited Primary Eyecare Associates I was confused about the difference of opinion, but now I understand. Dr. Facktor was very thorough and then I was treated with patience when picking out and ordering a new set of glasses by the associate. When I returned due to the need for some missing measurements, the next assistant was cool, distant and not at all helpful. She walked away and never came back to see I wanted to proceed with the frames that I had special ordered. So, I figured, okay 2 good employees, one dud. Then I came back to pick up my glasses, and 'Dud' was seemingly the only one there. When I put the new glasses on I could tell immediately that something was off with the prescription. I was really disappointed because it had taken a long time to get them and now they weren't right. 'Dud' gave me a snarky and unsympathetic, 'we recommend that you take them home and then let us know' line and was condescending and downright rude. It wasn't what she said as much as how she said it. When I told her that I didn't like how I was being treated she wasn't phased ... I'm pretty sure it's not the first time she's heard it! She did not acknowledge me or get someone else, she just ignored it. I don't appreciate being inconvenienced to make return trips over and over. Now I just want to know when her day off is so when I return these glasses I don't have to ldeal with 'Dud' again! read more

The doctors and staff provide outstanding service at this local eyecare facility just 5 minutes from our home. Both the hubby and I have vision bens but as one knows, there is still a large upfront out of pocket..honestly not sure why they call it benefits, but that's the world of insurance. I'm just glad to find a provider in my plan that is close to home. The doctor is thorough and the staff is very friendly. The place is clean and bright and did I mention close to home. They have a large selection of frames and explain our benefits in detail so we can understand what we need to pay out of pocket. read more

Dr. Butler is wonderful. Excellent "bedside manner" and very thorough. She takes her time and doesn't rush you through the appointment. The front desk staff are friendly. The office is very clean, bright and airy. It's also set up in a way making it very accessible for disabled patients. read more

I have been using Primary Eyecare for years. Great customer service that only improved during the COVID-19 crisis. Friendly staff and doctors are always ready to help and go the extra mile when working with your insurance. read more

Great office. I've had both Dr. Butler and Dr. Nechel and they have both been great. The front desk staff is exceptionally amazing. Both the ladies there were super kind and patient and took the time to help answer all my questions and help me through my new insurance stuff and help me pick out some new frames! read more

This optometrist is not at all a child friendly environment if you need to bring one with you or two. I knew nothing about this location and chose it based on yelp reviews of others. I had to bring my elderly mother and couldn't even stay in the office to assist her as the receptionist was so rude. They could benefit from a few toys in a corner to keep kids out of the way. read more

Dr. Seema Nechel and Dr. Lori A. Facktor's new location in Burke is amazing! As a long time patient of Dr. Nechel, she is very knowledgeable when it comes to her practice, and her experience is evident. Her procedures are easy and the results are amazing! In addition, the new office is up to date on all the latest technology! If you're looking for a Burke optometrist, I would highly recommend Primary Eyecare Associates in Burke, VA for the highest quality care! read more

We have used this office since moving to the area 4 years ago. They are always willing to go the extra mile and work with insurance, etc. Eye exams are very informative and the locale is nice, modern and clean. The frames they offer vary between trendy but also traditional ones (i.e.: expensive to reduced price) So no matter your taste and budget they will have it. Also, there is no pushy sales feel to the staff- I like this because last place we used in Dallas was very sales focused. Seemed to care more about pushing certain products than listening to what the customer needed. This is what Dr Nechel and her team do really, really well: they listen to you and give their professional advice. Recommend them to anyone. read more

Dr. Seema Nechel provides outstanding service and I have been a customer since she started her practice. She is often available for weekend appointments and is always very thorough, kind, and informative. She is always able to answer my questions and never makes me feel rushed-- and I honestly don't trust anyone else with my vision. I will always be a customer! read more

I went in because my employer required an eye exam. I was impressed with Dr. Seema Nechel's professionalism and how quickly she took care of the appointment. I enjoyed speaking with the staff and would Highly recommend her offices if you need an eye exam or glasses. It's also a very convenient location with lots of parking. read more

Great place for eye care! Outstanding patient care! The doctors and staff are competent and personable. I' ve been a patient of Dr. Lori F. for over 10 years. Go see for yourself. read more

Dr Nechel is a competent, caring, total professional. She always takes whatever time is necessary to do a thorough examination. Her staff is very helpful and efficient, and like Dr Nechel, they always go the extra mile to serve their patients. I strongly recommend her to anyone who seeks the best possible eye care. read more

I've been a client for over 5 years now and absolutely love this practice! Dr. Seema Nechel is amazing, attentive, personable, caring, provides the best service and eye care. Highly recommend!! read more

This is the place to go for eye care! Dr. Butler is exceptional and thorough. She picked up on issues that our previous provider had not. Her staff is so very courteous and friendly. They make you feel welcome...not rushed. We recently changed providers because we were feeling pressured to purchase eye wear rather than feeling the emphasis being placed on eye care. Dr. Butler and her staff were a welcome change to previous eye care specialists. Would highly recommend. read more

My husband and I have been going to Dr. Nechel for over two years now. The office staff is very kind and considerate and always go the extra mile to help out a client. They have a great selection of glasses (which I have never felt pressured to purchase) and the office is clean and updated. Dr. Nechel is very personable and throughly educates her patients regarding procedures and/or vision changes. I would recommend her to anyone looking for an eye doctor. read more

I am very pleased to say the customer service here is FANTASTIC. After dealing with my previous optometrist's office which was less than helpful, I called this location and described my unique situation. They not only were super flexible about when I could come in, but they additionally worked to make my appointment as low cost as possible and when I came in they were more than prepared. The specific woman I worked with is named Allison and I could not say enough good things about how helpful she was. Definitely deserves a raise! read more

Our family has been going to Dr Nechel for 10 years. She is kind, caring and seeks to solve your eye issue, no matter how much time or visits it may take. I would recommend her to all my friends!! read more

This is an update to an earlier review. I have since started going to Dr. Nechel and she and her staff are warm and welcoming. They are responsive to my needs and act like they are actually glad you are a patient. read more

Dr. Nechel is amazing, had some eye issues and she helped me understand what I was going through, and helped me fix the issues. She was very kind, and was wonderful with my daughter. I couldn't recommend coming here enough, great place and reasonable prices. read more

You will never meet a more caring, professional and personable eye doctor. Dr. Nechel has provided outstanding eyecare for me, my wife and our two children since 2003. As a professional pilot my eyesight is my livelihood, and Dr. Nechel's expertise has assured me accurate, healthy and reliable vision through a good portion of my flight career. Dr. Nechel and Dr. Faktor run their own independent, family-centered practice and we could not be more appreciative of their deliberate, attentive and well-studied care during our visits. First and foremost, they are top-tier medical professionals providing invaluable quality of healthcare service. But beyond that, they are local, small-business owners deeply invested in supporting the families of their community. We are so fortunate to have such focused, professional, and personal care in busy Northern Virginia! If you become a patient here you will NEVER want to go back to any of the One-Hour-Eye care chains again. read more