Jose Ortiz, the doctor I had is great…read more Some of the staff I worked with is not. Dr. Ortiz gave me the right meds just by listening and then looking at the ER papers. I had a doctor at the ER that with all the tests done and the same info I shared, he did not give me the right antibiotic. I had a serious infection and high fever for a week and he doubled the antibiotics I had before I went to the ER... yes, and was charged 1k after insurance. Dr. Ortiz Saved another trip to the emergency room or something worse. I would take a good doctor even if it meant having to deal with some issues with the staff, it might just be uncomfortable to be in that position if you are in need of efficient staff. If you are, the manager resolved my issues when they were escalated, she was kind and made sure everything was okay.

My usual doctor was out of town, so I saw the PA, Erin Schendel. She is on top of her game! I came…read morein with a foot sprain. She pulled up a foot anatomy diagram and explained where the injury was. She then proceeded to describe some exercises I could do to hasten my recovery. She's really good. A great visit. Thanks.

Dr. Aldrete was very professional and informative. The office is nice and modern. The nurse also…read morehad very gentle hands. She drew my blood and it didn't hurt at all. Not even a small pinch. The front staff can use some work. The one that revived and checked me in seem a little standoffish. I would guess she wasn't having a good day and leave it at that. Definitely do not regret making dr Aldrete my primary physician.

I love my doctor, she listens. I didn't have to wait that long to see the doctor. The only thing…read morewas the front desk, the receptionist was going to cancel my appointment because I didn't come in 15 minutes earlier. My appointment was at 4 and I was not aware of there new policy. But thankfully the doctor saw me.

Dr. Oyarzabal was dismissive, raised his voice to me because I didn't answer him fast enough and…read morehis bedside manner was not professional. Also, his office takes 7-10 days to process referrals, which is unacceptable.

If zero was an option, he'd get it…read more I was a Medicaid patient as a kid and I've used military doctors as an adult, which have always been lacking in quality, but they were outstanding compared to the visit I had here. This doctor was condescending, didn't spend more than two minutes with me, and provided notes in my chart of things we did not discuss. He didn't ask ANY questions and treated me as if I was a drug seeking patient because I reported that I took medication for ADHD. Before even seeing me but after seeing that in the nurse's notes, he sent the nurse in to "inform me" that he would not fill my prescriptions. I told the nurse I didn't ask him to, I see a specialist for that medication, the only medication I was hoping to get was for my migraines. He said he'd let the doctor know, which to me felt like the only reason he was sent in to tell me that was in hopes that I would leave. After another ten minutes he came in the room, read off the blood pressure and other data the nurse provided, then listened to my breathing and said I needed to get blood work. He said he didn't have the form and left the room, and I expected he'd come back after getting the form to continue the appointment. No. He sent the nurse in with a form for labs, and when I asked her if he had requested the labs I told the nurse I needed (I've needed B-12 infusions in the past and am often anemic, so those are tests that my doctor usually adds to the normal labs), and she left to ask. She (not the doctor) came back to tell me they were added and to go schedule another appointment. They wanted me to return to their office, 30 minutes from my home in good traffic, for the labs because it was apparently too difficult to send the request directly to the lab, which has a location five minutes from my house. This doctor has an obvious stigma against mental health. He wrote in my notes, without discussing ANY of it with me, that I needed to reduce my ADHD medication because it was the most likely cause of my migraines and anxiety (since depression and anxiety were also shared with the nurse since I take an antidepressant). If he had bothered asking, I could have explained to him I've had menstrual migraines since elementary school, and didn't start ADHD medication until my 20s, so that's an incorrect assumption. I also don't understand why he had any business advising me to stop or reduce medication being prescribed by a specialist, especially since I'd been seeing that specialist for years. I would love to share my history of a suicide attempt and have him tell me it's a good idea to stop or reduce medication that has taken years to get right. Completely disgusting behavior and attitude from a "professional." I've included a picture of the notes he put in my chart. We never discussed a meal plan, and he never TOLD me ANYTHING about my medications, I got this information only from the portal.

I visited the clinic for the first time on 3Sept13. To start, the receptionist was great! She…read morepointed me to online forms that I could fill out in advance and I was very grateful she could get me seen on the same day. The nurse, Bobby, was awesome! I have a fear of needles and have been treated coldly in the past by nurses that just want me to "hurry up, sit down, and realize it isn't going to hurt that bad." This was NOT my experience at the Women's Comprehensive Clinic for Internal Medicine! Bobby was kind and cheerful which did wonders for putting me at ease about my blood draw. She is very skilled at her craft. I was also impressed with Dr. Rosemary Castoreno. She takes a comprehensive approach to women's health concerns and does not seek to quickly write prescriptions and over-medicate patients, I loved this about her. She took time to listen to my concerns and made a little extra time available for her staff to draw my blood, given I was so nervous about it. The location is very convenient to Joint Base San Antonio as well as I-35 and 281. They have only been in this location for three weeks but are off to a great start!

AIM Primary Care is a great choice for my Primary Care needs. I appreciated meeting Dr. Gerineni…read morewhen I needed help when I moved to Medicare/Tricare for Life and needed to find an experienced and compassionate primary provider. Dr. G. is the doctor for me. She is personable, asked questions and brings a depth of experience in medicine that really gives her an edge in the Primary Care world. I like that she has clear goals to help her patients improve their health, streamline their care services and manage their existing conditions. Her staff is outstanding from the front desk to the professionals who assisted me.

Don't bother coming here. You're better off going to an urgent care clinic. If you want a same day…read moreappointment there's a $35 fee on top of your copay which then makes urgent care cheaper. I also came to get a referral for an X-ray to see if I have a broken bone in my foot and the results won't be given to me for a week. You're better off going to urgent care and at least getting an answer right then and there.

Wait time. I waited 30 min and left. Part of respecting your patients is respecting they're time…read more You should be seen within 5-10 min of your appointment time unless there is a patient emergency or provider emergency. (This will also be pushed back if the opening provider is late) I know what you guys are doing, your overbooking. So you can get the most amount of patients seen in a day to turn the most amount of revenue (claims) for the owners at the patients times expense. Its terrible, and people in the area put up with it cause they don't know any better. I've been in healthcare for a long time and seen all sides. This is wrong. There's a ton of providers here I'll go somewhere else no thanks.

The main location on WW white was a sh*t show with terrible service. I switched to the southcross…read moreand began seeing the Nurse PA and its night and day.

I can't believe I haven't reviewed Dr. Zarate yet!…read more Anyway, I have cycled through a lot of primary care doctors over my adult life in a handful of different cities and Dr. Rudy Zarate is by far my favorite. He takes time to listen to your symptoms, cares about your health and wellbeing, and (gasp) tends to be very timely. Added pluses are his location (I work downtown and often walk to/from his office), it is easy to get in to see him, and billing/admin stuff has never been an issue. If you are looking for primary care, I highly recommend Zarate Medical Group, in particular Rudy Zarate.

I found the Zarates after I moved to San Antonio a few years ago. A coworker had a positive…read moreexperience and Nix Hospital is near work, so I gave them a shot. I really do love this place. Jocelyn Zarate is my primary physician, but I've also seen Rudi when I was admitted to the hospital for an emergency surgery. The office staff is nice and I've only once had an issue with getting a prescription refill faxed to the pharmacy. I've never waited more than 5-10 minutes in the waiting room and they don't leave to alone too long in the exam room, which is nice. I have even received early morning calls from Dr. Zarate after leaving a panicked message with the answer service.