This is just a quick note to express my thanks for the terrific job Kenneth did on our Fire Magic…read morenatural gas BBQ. Kenneth texted about 20-minutes before arriving (on time.) He was polite and professional - a great representative of your company. His work took about 3-hours and resulted in what looks like a brand new grill. I do not normally complete satisfaction surveys or write companies about their services - but Kenneth did such good work I did not want it to go un acknowledged. I will be contacting you again when the BBQ needs professional attention.

Great experience with this company will definitely use them again, he did a fantastic job on my…read morebbq.

Did an excellent job! On time, did an awesome job, a d gave good suggestions for keeping our grill…read morein perfect condition. Thank you!

I have the pleasure of having had a long standing relationship with the fine people at BBQ…read moreSolutions. I've always dealt with Brian in the past but this time the Universe's wheel of fortune provided Derrick. Brian told Derrick is great. Super cool dude. Very passionate about his job. Aussie accent. He told me his story. We hit it off. He cleaned my messy grill. I always ask a lot of questions. I'm nosy/friendly that way and enjoy getting to know people. Derrick is good people. He gave me a succinct tutorial on the dangers and risks of Australian animals and reptiles, which I appreciated, since it's completely saving me expensive airfare and unnecessary jet lag. Thanks, buddy. I always hate to get a perfectly clean grill dirty again because it looks so amazing and I want to keep it that way forever BUT I did burgers the next day and of course they were spectacular. (And afterward I scrubbed that thing clean and got it almost back to Derrick-standards, but not quite.) Normally I go all out with guacamole and fancy pickles and exotic toppings. This time I wanted to taste the meat fresh from Derrick's fantastically clean handiwork so I kept it simple. Bun. Cheese. Meat. Charred to medium rare perfection... And as I ate I thought about something Derrick said while he worked. He told me he enjoys doing work that brings joy and happiness to people. It's not just cleaning grills. Made a big impression on me. Not to get all touchy-feely writing a Yelp review! Shouldn't we all have that same attitude? God bless you Brian and Derrick. I know you'll continue making Kevin proud.

Very nice results after cleaning my Bull built in grill inside and out after 10+ years of neglect.read more

After the amazing experience with our fire pit repair and upgrades, we had BJ and his team at BBQ…read moreRepair Pros install a Bull BBQ island! BJ and his team went out of their way to ensure the new BBQ island was installed correctly and beautifully. I am very happy and love the new BBQ. You will be too.

Experience with this company so far. I called a few weeks ago and was able to reach the owner…read moredirectly who sat on the phone with me for an hour going over my barbecue issues. He advised me to clean the barbecue instead of buying a new unit even though he would make more money we fitting the space for a new unit. The guys came out to clean the barbecue today and did an excellent job. You definitely get what you pay for. I have had my barbecue cleaned in the past by a less expensive company and it it does not compare to what they did today. The guys who came out were extremely polite and took their time . I am having them come out to fix a couple more items on the barbecue in a couple more weeks and I will update the review accordingly. It's very rare that a business owner answers the phone and takes the time to truly understand your problem and give you your best options for a solution. My barbecue looks amazing

The BBQ Doctor was recommended by Twin Eagles. I called Brandon and scheduled his crew to come out…read moreand clean and repair my built in Twin Eagles grill. Juan and his co-worker did a fantastic job. The grill looks like new and works perfectly. Highly recommend Brandon and his team.

While the quality of the cleaning is above expectations on all levels, my recent experience with…read morethe owner, Bradon Methany, was appalling. BEWARE when scheduling service. In the phone conversation to schedule cleaning, Brandon quoted me $500. I expressed dismay at the amount of increase since my last cleaning and he explained how prices have gone up. I replied that I understood how wages and parts have an impact on the price he charges. We proceeded to schedule cleaning. After service on 5/17, I received an invoice indicating that the charge for cleaning was $550. I e-mailed Brandon, seeking an explanation for the $50 discrepancy. He responded that he had quoted me $550, not $500. I told him that I distinctly remember the quote being $500. He rejected that and tried to justify his response by telling me has a "piece of paper" that he created on the day of scheduling that indicates a $550 quote. When I told him I would only pay $500, he threatened that he would place a lien on my property (for $50!!!!!). I paid the $500 and suggested that, in the future, he may want to confirm the quoted price in writing with the customer before service. He responded that charging the customer before the service would not be appropriate. He obviously misunderstood my simple suggestion and proceeded to send me a copy of the "piece of paper" that confirms nothing.

We had used West Coast Barbecue in the past and Jim was fantastic. He cleaned our barbecue and was…read morevery friendly, answered questions and listened to us. Yesterday we spoke with the new owner Brandon. He was so rude. I had questions and he told us - I've wasted 20 minutes on the phone and still don't have your business. He also said that if we had any non- manufacturer parts on our grill, his guys would walk out. All we want is for our grill to be safe and functional. He kept listing all of the parts we would need that added up to thousands of dollars and said a new grill would be about $8k. Viking flavor bars - $1200! He hadn't even seen the grill. He referenced that because of where we live and the high cost of the house he would be sued if there was a safety issue. So presumptuous. He was incredibly argumentative, I would never do business with him no matter how skilled he was. We own businesses - so know it can be difficult but you simply don't act rude to people. I canceled his consult and he said "good luck". Well guess what? I found another company who was available, respectful, answered my questions and will fix the issue. What really bothered me was his negative and nasty tone. He could have conveyed the same info in a different way that wasn't so rude. Also the listing says that Jim is still the owner. This company is NOT owned by Jim G. any longer. Brandon Methey now owns it and I feel is misrepresenting this company.

Grill Masters was excellent. They came and cleaned our grill and pointed out things that needed…read morefixing. Sure beats doing it yourself. Especially since I can clean a grill but can't fix it.

Great service. Adjusted the gas regulator and spent 5 hours cleaning the grill - price was as…read moreestimated. Nick was fantastic.

I was at first skeptical with Kyle because I have only used his competition in the past, but I was…read morepleasantly surprised. Kyle arrived on time and got right to work. For the job he did on my 15 year + grill for his price I was more than satisfied. I highly recommend NC bbq cleaning for your needs. I will be calling again

Don't waste your money. Worst Service I have ever hired. Didn't even open the drip pan to remove…read morethe crumbs that fell through. Didn't clean the grates since he said we needed new ones. They are $1000 to replace. Should have put the $200 toward purchasing new grates instead of hiring this person.

Our experience with BBQ Freedom was amazing from start to finish! Kurt was the key person that…read morehelped our vision of a BBQ island come to fruition. He is helpful, responsive, knowledgeable and genuinely cares about what the customer is trying to accomplish. We are so happy with our new BBQ and couldn't be more grateful for all of time Kurt invested to help us with our BBQ!

We love Kurt and team! They did an incredible job with our custom BBQ - we're so happy with the…read morefinished product! Extremely high quality. In addition, Kurt was extremely communicative throughout the development process and kindly threw in a cleaning for us as a bonus. We highly recommend Kurt and BBQ Freedom!!

The continued to maintain their work on our counters and were flexible with my company when it came…read moreto scheduling an arrival time before an opening hours so we can help the area cure ahead of schedule. 10/10 service and good prices. Thanks guys

Our grill was ling overdue for a cleaning. I put it a request to Yelp. I chose Pro Grill (aka OC…read moreGrill) because they reached out and seemed to really want our business. Great reviews and a good price made my decision. Their technician Nick came early and spent 4 hours doing a good deep cleaning of our grill and his hard work shows as you can see. Highly recommend them!