Management office is unresponsiveness and unprofessional. They do not respond to emails or phone calls. It takes them months to deal with situations including water leaks. read more

Unresponsive, unprofessional, property management company that I ever had the unpleasant experience of dealing with. Field managers clueless on how to address and resolve an issue. I have been living in my condo for 38 years and have had a few management companies but PLI by far has been the worst. Dave Amster the owner really needs to send his team to Property Management Training School and take a few classes himself. read more

This company just raised our maintenance 11 percent. This is unheard of! The last three years our maintenance has gone up 21 percent. Don't hire this company!! I emailed the building manager and asked why. I was told that they don't look at the finances of the residents and that the buildings financial stability is more important than that of the shareholders. Completely out of touch!!! read more

I've lived at 632 Palmer Road for a few years now, and we've been through about four or five different property managers. It's been frustrating, to say the least. But in January 2024, Maria Munoz from Prime Locations took over, and things finally started to feel different . Maria is responsive, organized, and actually follows through on things. Since she came on, we finally finished a long-overdue façade project and a few other repairs that had been sitting for way too long. When our boiler completely broke down over a holiday weekend, Maria and the board had a mobile boiler in place within two days. That kind of quick action, especially during a holiday, really stood out. She also keeps us updated on upcoming work like the fire escapes and garage repairs, which has helped things feel more under control. Communication isn't perfect, but considering how many buildings Maria manages, she's doing a great job staying on top of everything. After dealing with so many managers who didn't follow through or disappeared when issues came up, it's a huge relief to have someone like Maria who actually cares. I really hope she sticks around. read more

PLI is the worst management company I have ever dealt with. They do not answer emails or phone calls. They don't even respond to the Board President! Vendors do not get paid unless it's their vendor; who is over priced. They hire part time Property Managers who don't know a thing about managing a condominium complex. If you are looking at this company to manage your property DON'T!!!! I had to give it one star in order to post but they deserve -10. read more

Horrible management company. Unexperienced property managers. Horrible unexperienced back office, if there even is one. Paying vendors late if at all. Many over charging problems by their preferred vendors. Absolutely the worst property management company I have had the displeasure in dealing with. The owner, Dave Amster has promised time and time again to straighten out these issues, but never did. Just horrible!!!!! DO NOT HIRE THEM I cannot stress this enough. The only reason I gave them 1 star is because there is no lower rating. read more

I live in the Garth Essex. Alexandra Valentino is rude, arrogant and promises that billing problems will be resolved and it takes months. PRIME forced our Maintenance Man, with more than 20 years experience, to take early retirement in March and our Super, with 15 years experience, to resign in July 2025. We are a five building complex and the Property Manager either fired our long term contractors or confronted them, so that they quit. Our complex now has a reputation of not complying with union rules, so PLI is unable to hire competent staff. Our BOD now refers all shareholder complaints to the Property Manager and there is no follow up by Mrs. Valentino or by the BOD. If you find out that PRIME Management is the Property Manager in a building you are considering, run the other way!!! Marie H. read more

Many reviews here focus on the management of rental communities and co-op organizations, but a significant issue is that Prime Locations should never be entrusted with personal information during tenancy applications. If you seek housing, verify your credit directly with the building owners or co-op board, and do not allow PLI to handle your sensitive information. The numerous lawsuits against Prime Locations in Westchester County courthouse and their insistence on money orders in 2024 clearly indicate potential problems. We were involved in an upscale cooperative in Scarsdale, and Prime Locations managed it poorly, treating it like affordable housing. The communication from them was subpar, often resembling letters written by a fifth grader. While this company may be reliable for finding a plumber or an approved electrician, never provide them with sensitive data as they may misuse it, violating both New York State and federal law. If you have any doubts, conduct a brief investigation at the Westchester County Clerk's office. read more

Prime Locations - Real Estate Services Near Me - Yonkers, New York

Owner Dave Amster is an arrogant waste of life, belittling his customers and destroying the resale value of any co-op apartment under his management. Not only has his poor management and neglect ruined any benefit of owning my own apartment, his high-turnover/low knowledge/0 response/0 customer service staff are paid 35% below market by NYC metro areas and have no people or communication skills. Your building will ultimately be forced into neglect and a financial hole that will haunt you for years to come. Stay far away from this scumbag owned company! read more

If I could give these people a negative 0, I would. Prime Locations Property Management is run by unprofessional people that are not service oriented. If they answer to emails, they answer late. They don't answer to phone calls, they might call you back 3 days later, and God forbid you appear in person in their office since they will not answer your questions and won't even let you wait to be seen by anyone without an appointment. If you are considering moving into a building in Yonkers run by Prime Locations, please consider other options. My personal experience is with the building 43 Bronx River Road which is run by an also completely unprofessional superintendent William (Bill) Viera. Every single resident that I have spoken to since moving into the building has told me that they have argued with the guy at least once. It is extremely frustrating to work with a management and superintendent that not only make realtors stress but also contractors or renovators and even moving cargo trucks who just want answers. -0 read more

This is not management: losing checks at payment processing place in Southeastern PA, over 3 years and 35 emails and I still have little rain water rivers in my living room, they just do not know what they are doing read more

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The best property management company I have ever dealt with. They respond very quickly and with empathy to your problem.

Do not buy any apartment from this place. Management stinks. Maintenance is very hide for this condition.

I live in a property managed by prime Locations in Yonkers NY, they are the most unresponsive property managers, you can not count on any repairs to be completed in a timely manner, you call leave messages, leave email and radio silence. Additionally, I witnessed senior citizens being intimated in the building, they have bulled seniors into giving their voting proxy before co-op board elections. This is the worst management company I have every been exposed to, something needs to be done unethical practices being done by the management company. read more

3/25/2021 Update: And, the continued gross negligence of Prime Locations (and their agent, Bob Lindenbaum) continues. For over a year, the building has had a lighting issue, where some lights in the hallway strobe intensely. The light on our floor near the elevator began to do so about 3 months ago. Mr. Lindenbaum has known for years that I have epilepsy (he was personally told), and that therefore the light was a notable danger to me as it could cause a seizure and fall to a hard floor (and potentially therefore very serious injury.). Those of us on our floor reported the strobing when it began. When nothing was done, I submitted a service request, reminding Prime and their agent of the health risk. A month later, I receive a non-response "be patient." It's only yesterday that Prime has taken any steps to mitigate the strobe - by spray painting the inside of the fixture's glass. This is gross negligence vis a vis a disability on Prime's part. As an addendum, it has now been years since Prime Locations was notified of an assault on the ground floor, which was not captured due to lack of security cameras. The problem has STILL not been addressed or rectified, thus knowingly leaving all residents at risk there. read more

I have been a tenant with Prime Locations since January this year. I took over an office space and had a few specific requirements i wanted fulfilled to make the space suitable for my needs. Lloyd and his team have done a tremendous job in meeting all my needs. They have a very professional approach, yet are very friendly and approachable at the same time. I'm happy to be part of their clientele at 733, which fits under the category of "Professional and professionally maintained Building" and hope to stay into the distant future. Thanks Again guys!! read more

I don't understand the negative reviews. Our co op has been managed by PLI for over 20 years. Maybe its time for you to elect a new Board of Directors or hold your superintendent accountable for the conditions you allege to be living in. The PLI management staff is attentive, thoughtful, and is outstanding when it comes to solving any and ALL issues involving the property and those who live here. We are very satisfied with their services. read more

I've lived in my complex since 2013 and we've gone through a few management company transitions-- this is by far the least responsive building management company we've had. My particular building manager dodges all forms of contact. I'm trying to complete a bathroom renovation and I had all required forms submitted by the tenth of this month. After several follow ups regarding approval, Robert Rinaldi finally emailed me back today to let me know he will not be responding to emails until next Monday. Overall, just disappointed with the "management" and lack of professionalism. I'm happy to remove this review once the issues are addressed. read more

I would like to thank Natasha Francis, asst admin for always being so professional and attentive in handling my matters with my apt at 85 Bronx River Rd the instanced a email was sent . Prime Location is so lucky to have a person like you working for them. I wish my current management office, Century Management was like Prime Location and had a better staff & employees working for them. read more

To say they are not on par is an understatement. The building manager they sent to my condominium actually robbed us of at least $12000. We did not fire them at that point. They sent a second manager was just as the inept/incompetent. I truly cannot understand how this place is in business! read more

What can I say about prime location well plenty first let's start off that they are incompetent and second are unresponsive to the shareholders needs. We had the worst property manager in the name of Robert Stasiak until we got Elizabeth Huthwaite. There is a lack of communication from her and she is very rude when she responds in an email she actually told me that I was never to email her again due to an issue over our pool in our complex. Never trust pli and David Amster who is a yes man to our boards dictator I mean president. read more

I rent from an owner in one of the building managed by Prime Locations. My upstairs neighbor plays music +/or television all night long. There is no carpeting in the apt above me which is a requirement according to the bylaws of the complex. So I can hear every note, syllable and noise from the TV &/or radio. It is loud enough that I run a fan as well as have an iPod playing music and I can still hear it clearly. I've tried to address this with the tenant personally but, they refuse to answer the door when i knock even though I know they are home because I hear them stomping around right before I go up. Both the owner of my apt and I have complained to the Super and the management company (Prime Locations) several times and NOTHING is done! The management company does not seem to care. They continue to ignore our complaints with no response or resolution. I am at my wits end and we are considering filing a lawsuit against Prime Locations for quality of living violations as well as calling the police to file noise complaints. read more

the worst! as vp of the board of managers, i requested letters regarding serious house rules violations. this was nearly a week ago. our property manager has yet to respond. they are a disaster and we are in the process of firing their sorry asses!!!! this is the fifth managing agent assigned to our association. many of them never visited the located. we voted out their board and we are taking away pli's bathroom key! read more

I own a unit in one of their buildings and hear nothing from them until they want more money. Meanwhile, any problems I attempt to take up with them, I do not recieve a phone call back or acknowledgement. I have heard of many stories in my building of neglected maintinence as well. Its very frustrating. read more

This is one of the best on site management companies I have worked with. Specifically, the staff in the office,Tamisha and Carlos, are always willing to help and find creative solutions to difficult situations. I've been a resident at Westchester Towers Owners Corp for 20 years. We made a change for the better when we left our other company and went with Prime Locations. read more

I live at the Bryn Mawr Ridge coop, a complex manage by Prime Locations, Inc. The property runs very well. Prime Locations does a magnificent job at managing this complex. The onsite manager Teresa Peteli is very attentive to our needs. The office staff is always available to assist the residents and they are professional, courteous and proficient in providing information and answering questions. I highly recommend Prime Locations, Inc.!! read more

I have been a resident of my coop for over 20 years. Great changes have been made since Prime Locations has taken over this complex. The onsite Management Team, especially the Manager is hands on. In addition, every time I have called the main office for any kind of assistance, they have been polite, courteous and helpful. Thank you to Prime Locations for protecting my investment, my home. read more

This is the worst company that anyone could ever deal with. Deanna and Bob S are absolutely useless and will not provide you any information, nor will they follow up with you on any questions or emails that you have regarding closings or important matters. I would highly recommend everybody stay away from prime locations. Absolutely unacceptable response time and poor professionalism. read more

1853 Central Park Ave - I have been living at this location for more than a year and really enjoy living here. The management staff, porters and doormen are very helpful, courteous and friendly. They are very prompt in responding to maintenance issues. The building is kept clean at all times. Notices of any repair work are always posted in advance. I feel very safe living here especially with nightly security patrol in the complex. John S read more

Horrible management company. DO NOT WASTE YOUR MONEY. You might as well manage your own property because these people are clueless and unprofessional. They'll only manage your $ into their account. Don't waste your time, you'll regret it. read more

I have lived in Bryn Mawr for almost 50 years and I must say since Teresa has been managing the office.. the property has never run more efficiently ...if there is a problem Teresa gets right on it to get it corrected in a timely manner. Teresa always returns calls with any questions or concern...i find Teresa to be extremely professional ..efficient...and personable...could not have a better person running the property. Terrific! read more

I have been waiting almost two years for a leak to be addressed, and now part of the bathroom ceiling is caving in on us.

I have been a shareholder at a Prime Locations managed property for over 25 years. I have always found Prime Locations to be professional and thorough. Teresa Peteli, in particular, is a terrific property manager. She is able to resolve issues immediately and considerately. I highly recommend the team at Prime Locations!! read more

I find that prime locations is an extremely attentive organization. When ever I needed sometime, they arrived and handled it promptly. Thanks to Teresa for being so easy to work with. read more

Wonderful assistance from the support staff and team of Prime Locations Inc. The staff were proficient in providing information, answering questions, and in customer service. I encourage others to use this management company for their properties and insurance policies and know they will obtain professional and experienced staff who will work hard to provide quality services. read more

Prime Locations is managing my coop and the shareholders are very unhappy with them. They don't return calls or care about shareholders and shareholders are constantly complaining about them because they don't do anything in the building, they ignore everything that happens in our building. They don't care about management they just charge for management they don't deliver. They are very unprofessional and rude and I don't recommend them to anybody who is looking for professional management, they are terrible. read more

I have resided at a coop managed by Prime Locations for 10 years. The onsite office and main office have been a pleasure to deal with, especially after dealing with another management company prior!!!! Thank you to our Manager Teresa. read more

David and Lloyd Amster and their inexperienced team of "property managers" are a bunch of thieves. If you hire them, WATCH THEIR BOOKS, they debited money from our account, paid themselves excess fees and authorized thousands in capital repairs with vendors who provided faulty repairs. Oh and they LOVE kickbacks from unqualified and unsavory contractors. Just ask their employee Lionel Cole. Stay clear of these crooks. I would give them less than zero stars if I could. read more

You are not alone Tim G.( post from 2/16/14). Prime never returned my calls,or bothered to answer the phone either. All they seem to do is go thru the motions,knowing the probability of someone taking legal action is remote.They will respond only if they are forced too,but still not give an acceptable answer. read more