I would highly recommend this shipping and printing store. Charmaine was very knowledgeable and…read morehelpful for all my shipping needs. The store is beautifully set up and top notch customer service. I make this store a go too and no more long waiting in line at a Post Office.

Business is closed. Doors locked and no posted signs they were closed. Too bad, they were really…read morefriendly and helpful.

First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

The owner is an angel! So kind, she even customized a box to fit my irregular shaped item. It was…read morepacked and she made sure it got sent out and it was packed perfect! 10/10 stars. If I need to send anything else I'll be visiting her cute little shop on the mountain. Support small businesses!

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

Always come here for my Notary needs. Amanda is always nice, straightforward and fast. price is the…read moresame as everywhere else so might as well work with a notary that knows what they're doing

This is the cutest stationary spot! I recently got a chance to check it out since I've heard a lot…read moreabout it through social media. I plan on traveling more this year, so I decided to get my passport photos taken since there are unlimited retakes! Although the stationary stock was a bit limited, the owner mentioned that she is in the middle of renovating her store and will eventually expand her stationary selection. Very excited for what's to come!

I want to update my review from 6 years ago. Ever since the change in ownership things have changed…read morefor the better. The quality of service is a world of difference from the last time I was there years ago. The new owner is the best, very helpful, knowledgeable, patient and friendly. I'm happy this place is under new management because I will keep returning more often and using its services and of course recommending it to all my family and friends. Don't hesitate to come here for all of your shipping and stationary needs!! P.S.- The prices are pretty reasonable too compared to other places.

Horrible, horrible company. The person in front is obviously not all there in the head and didn't…read moreexplain the U-Haul contract correctly on top of that. He did not tell me that it's $.99 a mile and despite me having insurance and telling him twice he still charged me for insurance. He kept trying to call my emergency contact and when I asked why he needs to call her if there is no emergency? He tells me "yeah yeah I don't wanna be weird, you trust worthy right?" He got mad at a delivery driver for literally no reason. And he scare the hell out of me cause he seemed like he was on drugs. He tried to drive me himself and said he's almost off work. I told him no. He opened my passenger door and tried to pet my dog without permission. It was all so weird. If I had a ride I would have went somewhere else. For one day, my U-Haul charge was $519 and I used it for one day from VEGAS to Barstow. And paid $115 for the gas in total. Here is a photo of my last U-Haul I rented from a much much better place and they charged me $488 for 3 days. I went from Vegas to Orange County California to Pomona, back to Cali, and then back to Vegas.

Great location in front of Sams Club and it perfect for rental of a U Haul…read more Rental of mailbox, supplies to mail and pack also.

Came in to take passport photos but was directed to go to Walgreens/CVS instead because "they have…read morebetter specifications". Very confusing cos their window says "passport photos" in big letters

Great friendly service and knowledgeable staff. Never a problem with delivered mail. I highly…read morerecommend it

Great new addition to the local shopping plaza. They put in a computer for simple Amazon returns…read more If you get lucky and the store is empty, it only takes less than a minute. They sell a lot of mailing supplies, boxes, tape, things of that nature. Greeting cards are stocked along with stamps and envelopes of every size imaginable. Beware, there are a lot of "challenged" individuals new to the area who are going to hog up the machine and any staff. "Skill issue" is a friendly way of putting it. Some people take five minutes to print out a label.

I will always go to this location due to Cody and Frank. I needed to ship some boxes to Canada. I…read moreget anxiety when it comes to printing. Cody and Frank made a difficult process easy. They were patient and professional! I will give this location my future business as long as these employees are there. They made my day much brighter with their kindness!

Simply stated: Pony Express Mail Box Services are by far the best in downtown Las Vegas…read more These qualities were appreciated beyond words: efficient professional clear customer service Moreover, they handled me! I can be a little OCD. Nevertheless, my specific needs and details of my service request were attended to; even when I clarified them several times. I plan to explore using their tax services as well in the future for these reasons. - Tess

Tom, Donalynn and Bryce are all so helpful and super nice! They even call me sometimes when I have…read morean important package arrive. They go above and beyond what is required and I have shipped and received many packages with them.

I stopped by this UPS Store today to ship a couple of packages and print some color copies, and…read morehonestly, the experience was way better than I expected. From the moment I walked in, both staff members greeted me with genuine smiles and asked how they could help. No rushed attitude, no "next!" vibe--just friendly, patient service even though it was fairly busy. The woman who helped me was fantastic. She took the time to explain the different shipping options clearly, suggested the best/cheapest one for my needs without pushing anything extra, double-checked the addresses, and even helped me repack one item more securely so it wouldn't get damaged. It's rare to find a place where the employees actually seem happy to be there and happy to help you. This location nailed it. I'll definitely be coming back whenever I need to ship, print, or handle any mailbox stuff. Highly recommend--5 stars all the way. Thanks for making a mundane task actually pleasant!

Loveliest experience I've ever had in a UPS. I walked in and it was small and quaint and clean and…read moreI was greeted with a smile. I was also greeted by the cutest little Pomeranian I've ever seen in my life! I felt so bad because I had a SHEIN return and didn't know which poly bags went to each piece of clothing and it was a pretty large return and the woman behind the counter very happily sorted it out for me and it took her quite a while. I've never had that happen and I will never let that happen again but she was nothing but happy to do it for me. 10/10

On time as promised. Courteous, well spoken, professional, & prompt…read more I will be a repeat customer. Thank you

I highly recommend Natasha. She is very professional & very accommodating. My family will…read moredefinitely use her service again in the future.